Forum Notifications Not Working

ehaught58 · December 2017

I have noticed for several days now that I am not receiving notifications for new replies to my threads or responses to my posts and bookmarks. Is anybody else having this same problem?

DoloresGrey · December 2017

I do, sometimes.

lisasc360 · December 2017

Same here. I only get notifications when someone makes a post on my wall and PM's but not when someone mentions me in a thread.

ehaught58 · December 2017

Maybe @EA_Mage can help?

February11 · December 2017

I was about to start a thread about this. I'm only getting notifications for two threads, and none of any of the other threads I have always had notifications for.

EA_Mage · December 2017

Hi all,

Need to ask the obvious question here just to be sure - have you made sure that you have the relevant options ticked in Notification Preferences (Profile - Edit Profile)?

Thanks,
-Mage

ehaught58 · December 2017

EA_Mage wrote: »

Hi all,

Need to ask the obvious question here just to be sure - have you made sure that you have the relevant options ticked in Notification Preferences (Profile - Edit Profile)?

Thanks,
-Mage

Thanks for replying @EA_Mage Yes, that was the first thing I checked.

EA_Mage · December 2017

Thanks @ehaught58 .

Could you give me a few examples of threads you haven't gotten notifications for and I'll do my best to look into it.

-Mage

lisasc360 · December 2017

Thank you @EA_Mage for looking into this to see what is going on with the notifications...

This is my set up for my "Preferences"

Notify me when people write on my wall. - This works

Notify me when people reply to my wall comments. - This never worked. I've made plenty of comments on my page and never once got a notification that someone has replied to my comment.

Edit to say that I do get notifications when others do make comments on posts that other members do make on my wall.

Notify me when I earn a badge. - This works

Notify me when people comment on my discussions. - This worked for me as I just made a post for a new member about a couple of weeks ago that did receive 1 comment on it.
http://forums.thesims.com/en_US/discussion/930176/thread-for-kyng226-problem-with-cats-dogs#latest

Notify me when people comment on my bookmarked discussions. - This used to work but not now. I have a lot of threads that are still bookmarked but not getting any notifications for them.

Here is one of the threads that I have bookmarked but not getting any notifications on even though this is a pretty active thread.
http://forums.thesims.com/en_US/discussion/866448/daily-deal-dd-rotation-and-sales-help-continuation-of-september-list/p241

Notify me when people mention me. - This most definitely hasn't worked in about a month or 2. I've participated in the "What happened in your Sims game today?" over in the TS3 GD section and I've been mentioned several times in the thread and I've not have gotten any notifications whatsoever from being mentioned. This is one thread that I don't have bookmarked due to the fact that this is a very active thread where they get anywhere from 30 to 100+ new comments everyday.
http://forums.thesims.com/en_US/discussion/808585/what-happened-in-your-sims-game-today#latest

Notify me when people comment on discussions I've participated in. - This one isn't checked off as I don't want to be notified on every single thread that I've commented on where members are still participating in.

Notify me of private messages. - This works for me as I've gotten recently gotten some PM's

ehaught58 · December 2017

EA_Mage wrote: »

Thanks @ehaught58 .

Could you give me a few examples of threads you haven't gotten notifications for and I'll do my best to look into it.

-Mage

As of now, all of my threads, including this one! I had to check to see if you replied and did not receive a notification.

February11 · December 2017

ehaught58 wrote: »

EA_Mage wrote: »

Thanks @ehaught58 .

Could you give me a few examples of threads you haven't gotten notifications for and I'll do my best to look into it.

-Mage

As of now, all of my threads, including this one! I had to check to see if you replied and did not receive a notification.

Same here. The only notifications I've been regularly getting is from the Favourite Screenshot thread. I had a notification from a bug thread I started yesterday, nothing from this thread at all, and many others.
I have been having to go to my comments and go to the threads from there.
All my notification settings are as they should be.

EA_Mage · December 2017

Thanks all for the info!

I'll do my best to test this out and look into it.

-Mage

February11 · December 2017

EA_Mage wrote: »

Thanks all for the info!

I'll do my best to test this out and look into it.

-Mage

Thanks EA_Mage, much appreciated.

ZeeGee · December 2017

Same problem here. I’m not getting notifications on threads I’ve started so i yellow starred them, still not getting notifications on them. Also finding posts where people have tagged me and I wasn't notified.

pandabear1836 · December 2017

Me, as well. No notifications on bookmarked threads or when I'm mentioned by someone.

Nomiko13 · December 2017

Mine also aren't working.

ehaught58 · December 2017

@EA_Mage Any idea as to why this is happening?

aricarai · December 2017

I just want to chime in and say I'm not receiving them either, but thank you @EA_Mage for looking into this!

MidnightAura · December 2017

I'm not getting any either.

February11 · December 2017

I just went back to see when all my usual notifications stopped, and it was October 31st for me. Since then I've had a couple of random ones here and there, but none from the threads where I regularly post. I don't know if this helps track down a cause? @EA_Mage

rosemow · December 2017

Hello
I am having this occurring also.

LiaRose1435 · December 2017

deleted

Irishsong · December 2017

I'm not getting any notifications, i have to check my favorites tab to see if it says there was anything new.

February11 · December 2017

Irishsong wrote: »

I'm not getting any notifications, i have to check my favorites tab to see if it says there was anything new.

Aaaah, thanks for that tip, that makes things a lot easier!

phoebebebe13 · December 2017

rosemow wrote: »

Hello
I am having this occurring also.

I'm running a test. I got you paging me yesterday. It shows up in my notification feed but I can remember if I got the actual notice. I know @chesterbigbird does not always get her pages.

@rosemow are you getting this page? Page me back and I'll see if I get the actual notice

rosemow · December 2017

I am sorry but I didn’t get your paging of me in the above post @phoebebebe13
I just had a look at this thread without being paged here.

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