Activity

• 
  Tandy_Bowen → EA_Mage

  Hello, EA_Mage!
  Could you change my username to Tandy_Bowen, if it's available? I recently changed the username on my EA Account, and I would like my forum name to reflect that change as well.
  
  Thanks in advance! :)

  0

  August 11
  • 
    EA_Mage

    All done :)

    August 13
  • 
    Tandy_Bowen

    much appreciated:)

    August 14
• 
  Clawdirection → EA_Mage

  Hello EA_Mage,
  I was wondering how to change my username since it if from 5 years ago. 5 years ago I was 13. Those early teen years and earlier are always not the "best username making time", if you understand what I mean.
  
  (just came back from work, I hope I made sense)

  0

  August 13
  • 
    EA_Mage

    Hi! Sure we can do a rename :) What name would you like to have?

    August 13
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  aveniceglass → EA_Mage

  Hi, i was wondering if you could change my name to aveniceglass
  That's my sims id so it would be better. Thank you!

  0

  August 9
  • 
    EA_Mage

    All done :)

    August 13
• 
  Dryoda → EA_Mage

  Hello!
  You mentioned in the discussion about closing the Finnish, Swedish, Norwegian, Danish and Czech forums that if users from those forums contact you, you could change their member rank so they are not a new member, but a full member. Does this offer still stand? I would like to inform my fellow Finnish users about this possibility if it's true.
  Also while I have full access to English forums so that's not an issue for me, I would like to ask if it's possible to move my achievements from Finnish forums to English forums, because I have different achievements here and there.
  Thank you for your time.

  0

  August 8
  • 
    EA_Mage

    Hello Dryoda ,
    
    Yes, that is a valid offer, just ask them to post on my wall once they have account here :)
    
    As for carrying over badges/achievements - I am sorry, but this cannot be done. These badges are awarded automatically and there is no way for us to manually adjust the counts for any of the items that trigger the badges.
    
    Let me know if you have any other questions.
    Mage

    August 9
  • 
    Dryoda

    Thank you!
    I will let other Finnish users know. ^-^
    Have a nice day!

    August 10
• 
  xxritaaaaaaaxx → EA_Mage

  Hi! I've had this account for a few years but never used it much until now. I was wondering if you could change my username to xxritaaaaaaxx ? Thanks btw :)

  0

  August 8
  • 
    xxritaaaaaaaxx

    Actually, if you can make it xxritaaaaaaaxx (7 a's), because I remember I had another account with that name in here before, so you might not be able to change *facepalm*

    August 9
  • 
    EA_Mage

    Name change complete!
    I'll send you a message regarding the second account.

    August 9
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  hyrulerose → EA_Mage

  Hello! Could you please change my username to hyrulerose if it's available? Thanks in advance

  0

  August 4
  • 
    EA_Mage

    All done! Sorry for the delay :)

    August 8
  • 
    hyrulerose

    No worries. Thanks so much!

    August 8
• 
  DampenedLeaves → EA_Mage

  Hello there! Really sorry to bother you but would it be possible to switch my username to DampenedLeaves if it's not already taken? I'd like it to match my other online sims handles ^^
  Thanks so much in advance!

  0

  August 7
  • 
    EA_Mage

    All done :)

    August 8
  • 
    DampenedLeaves

    Thank you!! ^^

    August 8
• 
  HellHamster → EA_Mage

  Hey hey EA_Mage!
  
  I had a little bit of a problem, in which someone who tried to help me on the forum name, made it different of what it should be! Now I saw that my name hellyeahhamster (originally) is already taken, and HellHamster isn't. Is there any possibility you could maybe change it :)?
  
  Thank you very much <3 It would mean the world to me!

  0

  August 5
  • 
    HellHamster

    Change it to HellHamster, that is, I reread it and realised I didn't point it out very clearly *oops*
    
    Thankyou~!

    August 6
  • 
    EA_Mage

    All done! Sorry for the delay :)

    August 8
  • 
    HellHamster

    Thank you SOO SO much <3 Now I have my fitting name~! Thanks for taking your time! Have an awesome day, week, month and so on ^^

    August 8
• 
  Nindessa → EA_Mage

  Hello, EA_Mage!
  Could you change my username to summerrain896, if it's available? I recently changed the username on my EA Account, and I would like my forum name to reflect that change as well.
  
  Thanks in advance! :)

  0

  August 4
  • 
    Nindessa

    i've actually changed my mind. Sorry about this...

    August 7
  • 
    EA_Mage

    No worries! Let me know if I can help with anything else :)

    August 8
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  CalebFillion → EA_Mage

  As you are aware by now we have a fair few who would like to be able to change the user name, myself included. When is this going to be made possible. I apparently joined 7 years ago and it still is not an option.

  0

  August 6
  • 
    lisasc360

    The site did have an option up when we first started but it didn't work and got taken down. I do believe that the team would rather have the members asking them for the name changes so that they can approve it or not approve if it's a name that could be offensive.

    August 6
  • 
    EA_Mage

    Hi CalebFillion,
    
    We currently have no plans to make name change available for users to do themselves.
    If you do want your name changed, please ping any of the EA_ folks (like myself) and we will get to it ASAP.
    
    Thanks!

    August 8
• 
  PinkPaws66 → EA_Mage

  Are you aware of any login problems with Origin? It says online login is not available right now.
  
  Is there any way I can play?

  0

  August 6
  • 
    EA_Mage

    Hi! Sorry for the delay with getting back to you.
    Do you still have the same issue? If you do, I would recommend checking out the following post: https://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298

    August 8
• 
  Smoochs → EA_Mage

  Hello!
  
  I'm sort of newish here and made a discussion that someone informed me should go in "General Discussion" instead of the one I put it in. Could you please move it to such when you get the chance?
  
  Also, I'm terribly sorry if you're not the person to ask about this, btw. I'm not sure.

  0

  August 4
  • 
    EA_Mage

    Hi! Do you still need a move? I see you closed the poll :)

    August 8
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  Rebcoon → EA_Mage

  Hi EA_MAGE! If it's not to much to ask for I would like to change my username to Rebcoon
  Thank you in advance!
  

  0

  August 3
  • 
    EA_Mage

    All done! Sorry for the delay :)

    August 8
• 
  EA_Mage

  Hi all! I am a little behind on my wall notifications/post - my apologies!
  I'll get you all sorted first thing tomorrow, I swear

  0

  August 7
  • 
    HellHamster

    Oww doesn't matter <3 Thank you for letting us know!
    Have a nice day <3

    August 7
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  Simsister2004 → EA_Mage

  Hi there. O hope you have a fine tuesday. As you must have seen, the debate about closing our forum is still going strong. I would appreciate if you at least would let us know the reason, and I mean the true reason about why the mentioned forums are being closed. Is it a matter of lack of moderators not speaking our language, is it a financial problem within EA Games, or are you simply slapping us in the head, telling us that we are unwanted as customers?

  0

  August 7
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  JulianTheBad → EA_Mage

  Hello, i am a new member and would like to request a tweak to the death by lightning ghost in the sims 4 seasons, how do i do so?

  0

  August 3
  • 
    JulianTheBad

    Too clarify i want to know were i can make suggestions as a new member, i would love it if sims that died by lightning could always have the Hypercharged moodlet so they can always bring the lightning. :)

    August 3
  • 
    JulianTheBad

    nevermind lisasc360 helped me out already

    August 6
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  090daisy → EA_Mage

  Hi! If you get the time, could you please change my username to my ign, 090daisy? Thank you!!

  0

  August 3
  • 
    EA_Mage

    All done :)

    August 3
• 
  luxsylvan → EA_Mage

  Hello! I did some investigating and it seems you're the one to go to for username changes. Could you change mine to luxsylvan to match my Origin name? Thanks so much!!

  0

  August 2
  • 
    EA_Mage

    All done :)

    August 2
  • 
    luxsylvan

    Thanks so much!

    August 2
• 
  SweetBanoffeePie → EA_Mage

  Hello :) I have been sent here to request a username change. I don't even understand why I have this one but anyway can you please change my name to match my Origin ID its SweetBanoffeePie
  Thank you so much! :)

  0

  August 2
  • 
    EA_Mage

    Done! Have fun on the forum :)

    August 2
  • 
    SweetBanoffeePie

    Oh wow thank you! That was quick haha I wish you a happy week! :)

    August 2
  • 
    EA_Mage

    Happy to help :D

    August 2
• 
  Ona_Simmer → EA_Mage

  Hello hope you're having a wonderful day, I would like to change my name to Ona_Simmer. thanks

  0

  August 2
  • 
    EA_Mage

    All done :)

    August 2
• 
  EA_Mage earned the 1000 Comments badge.

  You’re practically family.

  August 2
• 
  Simanthropy → EA_Mage

  Hi is there a possibility to recover an account that i don't have access to the associated e-mail?

  0

  August 1
  • 
    EA_Mage

    Hello! Please reach out to our support via Help.EA.com and they can check what can be done.
    Thanks!

    August 2
• 
  zamira82 → EA_Mage

  Hello. I have a bad experience after the recent patch. My game keeps on crashing, although I have repaired and removed the cache. FYI, I don't have any Mod/CC. And the cache appears to be photos from the gallery in JPG format. I'm just wondering what else should I do besides than removing the caches and keep on repairing the game to avoid crashing? I have a snapshot of the cache, but I don't know how to share it. Cheers!

  0

  August 1
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  TheSimsBoi13 → EA_Mage

  FYI, the thread you referred us to has been closed as well. So now there's no where to discuss today's patch.

  0

  July 31
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  vanilleonsims → EA_Mage

  Hi there, I was wondering if I could change my username to “vanilleonsims”? I’m starting a new channel with that name and would like all my accounts to match. Thank you

  0

  July 31
  • 
    EA_Mage

    All done :)

    July 31
• 
  NeyMessi → EA_Mage

  Hello,
  
  How would I go about changing my username on these forums? Is it something you have to do?
  
  Thanks!

  0

  July 30
  • 
    NeyMessi

    If you are able to, can it be changed to NeyMessi, please?

    July 30
  • 
    EA_Mage

    All done :)

    July 31
• 
  xteampp → EA_Mage

  Dear EA_MAGE and users, how do I make a post? I want to share some handy stuff to automatically clear those files which make the game stutter after playing a few times in TS3, but I can´t find a button to do so.
  
  I´ve read something about "new users", but I still don´t know if I have to request a permission.
  
  Thank you in advance.

  0

  July 30
  • 
    EA_Mage

    I see that the lovely rosemow got back to you already :)
    
    Let me know if I can help with anything else <3

    July 31
• 
  FstMario → EA_Mage

  Hello EA_Mage. I was wondering if you could recommend any either game packs, expansion packs, and so forth that I could use. Of course, I'd love to purchase them all, but I am not rich enough nor do I frequently play enough for me to have to get all of them.
  
  Which would you recommend to improve my experience in the sims? I'd like to go for maybe 2 or 3 max.

  0

  July 28
  • 
    EA_Mage

    Hi FstMario,
    
    That really depends on your gameplay style, so it is a little hard to recommend things without knowing more :)
    I'd recommend checking out this thread: http://forums.thesims.com/en_US/discussion/944292/how-would-you-build-your-bundle/p1
    One of our forum member had a similar questions and there were some awesome bundle recommendations in the thread.

    July 31
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  Lyoufln → EA_Mage

  Hey there. I was wondering if I could contact a community manager privately about something. Is that possible? Thank you!

  0

  July 27
  • 
    Lyoufln

    Hey EA_Mage. I don't know how to delete this post here, but I just wanted to let you know it's alright. I don't need to talk to someone. Sorry for bugging you!

    July 28
  • 
    EA_Mage

    No need to be sorry @Lyoufln!
    If you ever need anything ping me here on my wall or send me a DM. I may be a little slow getting back to you at times, but I will contact you back ASAP :)

    July 31
• 
  drakharis → EA_Mage

  I double posted accidentally on the welcome wagon post. I apologize but we cannot delete our own posts when that happens. Can you please delete one of the posts. Again I am sorry.
  

  0

  July 27
  • 
    lisasc360

    You could just edit the post and say something like "Sorry, double post" because what I've seen when a post gets removed from a thread, it sorta breaks the thread. Meaning that if you've already viewed a thread and come later to look at the new comments, the page puts you down to that new comment but when a post has been removed by the team, then the page starts at the top of the page instead at the new comment in the thread.

    July 27
  • 
    EA_Mage

    We can remove the posts in needed drakharis!
    Easiest and quickest way to get that done is to select the Flag - Report button on the post you want removed and state what you want to happen with the posts.
    
    The moderators or I will then action the request as soon as it is seen.

    July 31