Friday Highlights for August 10th are here! Head over here to check them out!
JULY 31 - It's Patch Day for The Sims 4 on PC/MAC Patch notes here.
JULY 30 - It's Patch Day for The Sims 4 on Console! Patch notes here.

EA_Mage EA Community Manager

About

Username
EA_Mage
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632
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EA Community Manager, EA Administrator
Points
3,584
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21
Posts
1,180

Activity

  • Tandy_Bowen
    Hello, EA_Mage!
    Could you change my username to Tandy_Bowen, if it's available? I recently changed the username on my EA Account, and I would like my forum name to reflect that change as well.

    Thanks in advance! :)
    August 11
  • Clawdirection
    Hello EA_Mage,
    I was wondering how to change my username since it if from 5 years ago. 5 years ago I was 13. Those early teen years and earlier are always not the "best username making time", if you understand what I mean.

    (just came back from work, I hope I made sense)
    August 13
    • EA_Mage
      EA_Mage
      Hi! Sure we can do a rename :) What name would you like to have?
  • aveniceglass
    Hi, i was wondering if you could change my name to aveniceglass
    That's my sims id so it would be better. Thank you!
    August 9
  • Dryoda
    Hello!
    You mentioned in the discussion about closing the Finnish, Swedish, Norwegian, Danish and Czech forums that if users from those forums contact you, you could change their member rank so they are not a new member, but a full member. Does this offer still stand? I would like to inform my fellow Finnish users about this possibility if it's true.
    Also while I have full access to English forums so that's not an issue for me, I would like to ask if it's possible to move my achievements from Finnish forums to English forums, because I have different achievements here and there.
    Thank you for your time.
    August 8
    • EA_Mage
      EA_Mage
      Hello Dryoda ,

      Yes, that is a valid offer, just ask them to post on my wall once they have account here :)

      As for carrying over badges/achievements - I am sorry, but this cannot be done. These badges are awarded automatically and there is no way for us to manually adjust the counts for any of the items that trigger the badges.

      Let me know if you have any other questions.
      Mage
    • Dryoda
      Dryoda
      Thank you!
      I will let other Finnish users know. ^-^
      Have a nice day!
  • xxritaaaaaaaxx
    Hi! I've had this account for a few years but never used it much until now. I was wondering if you could change my username to xxritaaaaaaxx ? Thanks btw :)
    August 8
    • xxritaaaaaaaxx
      xxritaaaaaaaxx
      Actually, if you can make it xxritaaaaaaaxx (7 a's), because I remember I had another account with that name in here before, so you might not be able to change *facepalm*
    • EA_Mage
      EA_Mage
      Name change complete!
      I'll send you a message regarding the second account.
  • hyrulerose
    Hello! Could you please change my username to hyrulerose if it's available? Thanks in advance :)
    August 4
    • EA_Mage
      EA_Mage
      All done! Sorry for the delay :)
    • hyrulerose
      hyrulerose
      No worries. Thanks so much!
  • DampenedLeaves
    Hello there! Really sorry to bother you but would it be possible to switch my username to DampenedLeaves if it's not already taken? I'd like it to match my other online sims handles ^^
    Thanks so much in advance!
    August 7
  • HellHamster
    Hey hey EA_Mage!

    I had a little bit of a problem, in which someone who tried to help me on the forum name, made it different of what it should be! Now I saw that my name hellyeahhamster (originally) is already taken, and HellHamster isn't. Is there any possibility you could maybe change it :)?

    Thank you very much <3 It would mean the world to me!
    August 5
    • HellHamster
      HellHamster
      Change it to HellHamster, that is, I reread it and realised I didn't point it out very clearly *oops*

      Thankyou~!
    • EA_Mage
      EA_Mage
      All done! Sorry for the delay :)
    • HellHamster
      HellHamster
      Thank you SOO SO much <3 Now I have my fitting name~! Thanks for taking your time! Have an awesome day, week, month and so on ^^
  • Nindessa
    Hello, EA_Mage!
    Could you change my username to summerrain896, if it's available? I recently changed the username on my EA Account, and I would like my forum name to reflect that change as well.

    Thanks in advance! :)
    August 4
    • Nindessa
      Nindessa
      i've actually changed my mind. Sorry about this...
    • EA_Mage
      EA_Mage
      No worries! Let me know if I can help with anything else :)
  • CalebFillion
    As you are aware by now we have a fair few who would like to be able to change the user name, myself included. When is this going to be made possible. I apparently joined 7 years ago and it still is not an option.
    August 6
    • lisasc360
      lisasc360
      The site did have an option up when we first started but it didn't work and got taken down. I do believe that the team would rather have the members asking them for the name changes so that they can approve it or not approve if it's a name that could be offensive.
    • EA_Mage
      EA_Mage
      Hi CalebFillion,

      We currently have no plans to make name change available for users to do themselves.
      If you do want your name changed, please ping any of the EA_ folks (like myself) and we will get to it ASAP.

      Thanks!
  • PinkPaws66
    Are you aware of any login problems with Origin? It says online login is not available right now.

    Is there any way I can play?
    August 6
    • EA_Mage
      EA_Mage
      Hi! Sorry for the delay with getting back to you.
      Do you still have the same issue? If you do, I would recommend checking out the following post: https://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298
  • Smoochs
    Hello!

    I'm sort of newish here and made a discussion that someone informed me should go in "General Discussion" instead of the one I put it in. Could you please move it to such when you get the chance?

    Also, I'm terribly sorry if you're not the person to ask about this, btw. I'm not sure.
    August 4
    • EA_Mage
      EA_Mage
      Hi! Do you still need a move? I see you closed the poll :)
  • Rebcoon
    Hi EA_MAGE! If it's not to much to ask for I would like to change my username to Rebcoon :)
    Thank you in advance!
    August 3
    • EA_Mage
      EA_Mage
      All done! Sorry for the delay :)
  • Hi all! I am a little behind on my wall notifications/post - my apologies!
    I'll get you all sorted first thing tomorrow, I swear :)
    August 7
    • HellHamster
      HellHamster
      Oww doesn't matter <3 Thank you for letting us know!
      Have a nice day <3
  • Simsister2004
    Hi there. O hope you have a fine tuesday. As you must have seen, the debate about closing our forum is still going strong. I would appreciate if you at least would let us know the reason, and I mean the true reason about why the mentioned forums are being closed. Is it a matter of lack of moderators not speaking our language, is it a financial problem within EA Games, or are you simply slapping us in the head, telling us that we are unwanted as customers?
    August 7
  • JulianTheBad
    Hello, i am a new member and would like to request a tweak to the death by lightning ghost in the sims 4 seasons, how do i do so?
    August 3
    • JulianTheBad
      JulianTheBad
      Too clarify i want to know were i can make suggestions as a new member, i would love it if sims that died by lightning could always have the Hypercharged moodlet so they can always bring the lightning. :)
    • JulianTheBad
      JulianTheBad
      nevermind lisasc360 helped me out already
  • 090daisy
    Hi! If you get the time, could you please change my username to my ign, 090daisy? Thank you!!
    August 3
  • luxsylvan
    Hello! I did some investigating and it seems you're the one to go to for username changes. Could you change mine to luxsylvan to match my Origin name? Thanks so much!!
    August 2
  • SweetBanoffeePie
    Hello :) I have been sent here to request a username change. I don't even understand why I have this one but anyway can you please change my name to match my Origin ID its SweetBanoffeePie
    Thank you so much! :)
    August 2
    • EA_Mage
      EA_Mage
      Done! Have fun on the forum :)
    • SweetBanoffeePie
      SweetBanoffeePie
      Oh wow thank you! That was quick haha I wish you a happy week! :)
    • EA_Mage
      EA_Mage
      Happy to help :D
  • Ona_Simmer
    Hello hope you're having a wonderful day, I would like to change my name to Ona_Simmer. thanks
    August 2
  • EA_Mage earned the 1000 Comments badge.
    You’re practically family.
    August 2
  • Simanthropy
    Hi is there a possibility to recover an account that i don't have access to the associated e-mail?
    August 1
    • EA_Mage
      EA_Mage
      Hello! Please reach out to our support via Help.EA.com and they can check what can be done.
      Thanks!
  • zamira82
    Hello. I have a bad experience after the recent patch. My game keeps on crashing, although I have repaired and removed the cache. FYI, I don't have any Mod/CC. And the cache appears to be photos from the gallery in JPG format. I'm just wondering what else should I do besides than removing the caches and keep on repairing the game to avoid crashing? I have a snapshot of the cache, but I don't know how to share it. Cheers!
    August 1
  • TheSimsBoi13
    FYI, the thread you referred us to has been closed as well. So now there's no where to discuss today's patch.
    July 31
  • vanilleonsims
    Hi there, I was wondering if I could change my username to “vanilleonsims”? I’m starting a new channel with that name and would like all my accounts to match. Thank you :)
    July 31
  • NeyMessi
    Hello,

    How would I go about changing my username on these forums? Is it something you have to do?

    Thanks!
    July 30
    • NeyMessi
      NeyMessi
      If you are able to, can it be changed to NeyMessi, please?
    • EA_Mage
      EA_Mage
      All done :)
  • xteampp
    Dear EA_MAGE and users, how do I make a post? I want to share some handy stuff to automatically clear those files which make the game stutter after playing a few times in TS3, but I can´t find a button to do so.

    I´ve read something about "new users", but I still don´t know if I have to request a permission.

    Thank you in advance.
    July 30
    • EA_Mage
      EA_Mage
      I see that the lovely rosemow got back to you already :)

      Let me know if I can help with anything else <3
  • FstMario
    Hello EA_Mage. I was wondering if you could recommend any either game packs, expansion packs, and so forth that I could use. Of course, I'd love to purchase them all, but I am not rich enough nor do I frequently play enough for me to have to get all of them.

    Which would you recommend to improve my experience in the sims? I'd like to go for maybe 2 or 3 max.
    July 28
    • EA_Mage
      EA_Mage
      Hi FstMario,

      That really depends on your gameplay style, so it is a little hard to recommend things without knowing more :)
      I'd recommend checking out this thread: http://forums.thesims.com/en_US/discussion/944292/how-would-you-build-your-bundle/p1
      One of our forum member had a similar questions and there were some awesome bundle recommendations in the thread.
  • Lyoufln
    Hey there. I was wondering if I could contact a community manager privately about something. Is that possible? Thank you!
    July 27
    • Lyoufln
      Lyoufln
      Hey EA_Mage. I don't know how to delete this post here, but I just wanted to let you know it's alright. I don't need to talk to someone. Sorry for bugging you!
    • EA_Mage
      EA_Mage
      No need to be sorry @Lyoufln!
      If you ever need anything ping me here on my wall or send me a DM. I may be a little slow getting back to you at times, but I will contact you back ASAP :)
  • drakharis
    I double posted accidentally on the welcome wagon post. I apologize but we cannot delete our own posts when that happens. Can you please delete one of the posts. Again I am sorry.
    July 27
    • lisasc360
      lisasc360
      You could just edit the post and say something like "Sorry, double post" because what I've seen when a post gets removed from a thread, it sorta breaks the thread. Meaning that if you've already viewed a thread and come later to look at the new comments, the page puts you down to that new comment but when a post has been removed by the team, then the page starts at the top of the page instead at the new comment in the thread.
    • EA_Mage
      EA_Mage
      We can remove the posts in needed drakharis!
      Easiest and quickest way to get that done is to select the Flag - Report button on the post you want removed and state what you want to happen with the posts.

      The moderators or I will then action the request as soon as it is seen.
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About

Username
EA_Mage
Joined
Visits
632
Last Active
Roles
EA Community Manager, EA Administrator
Points
3,584
Badges
21
Posts
1,180