Can't Send a gift in The Sims 3 Game

fandan20 · January 2016

Is there anyone has the same issue like me? Everytime i want to send a gift in game i always get a message that is telling me "This feature requires you to have a game registered"

rosey1579 · January 2016

Well........ Where did you get your game?

TnT_Terry · January 2016

lol @rosey1579 , I get the same error msg and I have all eps/sps hon, I think they are preparing to shut things down for sims 3 sadly. I would expect to get that 30 day notice anytime soon.

KleineMuff · January 2016

Yep, I get the same message.

lisasc360 · January 2016

I too have this problem and had made a thread over in the Bugs and Issues section as well as alerting SimGuruDrake both in the post and through a PM along with other threads made by other people. She responded back saying that she will pass it on to the team so that they can take a look at it. I believe this may had started last week when they updated the site to move the purchasing of the simpoints and world bundles over to Origin as I was still able to do in-game gifting back in November and December right after the 1.69 patch came out.

This is her comment to me in the PM.

SimGuruDrake January 11 Report

Thank you for reporting this to me along with linking all of the related threads. I will have our team look into this to figure out the issue.

There is also a problem with the exchange on the site. So others thought that maybe that EA is getting ready to shut it down but SimGuruDrake has already said that they don't have any plans on shutting the exchange down. So if they are not going to shut the exchange down, then they won't be shutting the site down either.

This is what SGDrake has said about the exchange:

Hello Everyone! We are investigating this issue and I want to further clarify that there are currently no plans to shut down the exchange. As soon as I have more information from the team I will update this thread.

http://forums.thesims.com/en_US/discussion/comment/14453189/#Comment_14453189

Franny · January 2016

Do you guys know if The Sims 3 launcher will stay the same even after the store closes?

lisasc360 · January 2016

Just an update on the in-game gifting system. It has been fixed as I just went into my game and sent out a gift to a friend...

VioletHorse · January 2016

TnT_Terry wrote: »

lol @rosey1579 , I get the same error msg and I have all eps/sps hon, I think they are preparing to shut things down for sims 3 sadly. I would expect to get that 30 day notice anytime soon.

Are you sure they are closing???!!!!!!!!!

Got to go stuff my wishlist if they are.

rosey1579 · January 2016

I don't want the store to clooooose!!! Waaaaaaaaah!!!!!

VioletHorse · January 2016

Who would I ask some questions to????????
Will I be able to use a code from, example, Seasons if I get it???
Would I be able to download the items I own onto another computer?????
Could I still use "My Studio"?????????
You have no idea how many NO's I said in RL.

lisasc360 · January 2016

VioletHorse wrote: »

TnT_Terry wrote: »

lol @rosey1579 , I get the same error msg and I have all eps/sps hon, I think they are preparing to shut things down for sims 3 sadly. I would expect to get that 30 day notice anytime soon.

Are you sure they are closing???!!!!!!!!! Got to go stuff my wishlist if they are.

No I don't believe that they have any plans at the moment to shut down the store. If they were getting ready to shut down the store, they have to give everyone a 30 day notice so that everyone can use their simpoints up by buying what they want and to make a back-up of all of your store stuff and to get what you want from the exchange. I believe that the problems with the exchange started around or a few days after the 1.69 patch for the launcher and that the in-game gifting right after the update to the store. But a SimGuru had already said sometime last year that there was no plans to shut down the store as there are still a lot of TS3 players still using it...

VioletHorse · January 2016

lisasc360 wrote: »

VioletHorse wrote: »

TnT_Terry wrote: »

lol @rosey1579 , I get the same error msg and I have all eps/sps hon, I think they are preparing to shut things down for sims 3 sadly. I would expect to get that 30 day notice anytime soon.

Are you sure they are closing???!!!!!!!!! Got to go stuff my wishlist if they are.

No I don't believe that they have any plans at the moment to shut down the store. If they were getting ready to shut down the store, they have to give everyone a 30 day notice so that everyone can use their simpoints up by buying what they want and to make a back-up of all of your store stuff and to get what you want from the exchange. I believe that the problems with the exchange started around or a few days after the 1.69 patch for the launcher and that the in-game gifting right after the update to the store. But a SimGuru had already said sometime last year that there was no plans to shut down the store as there are still a lot of TS3 players still using it...

Ok. But I am still going to load my wishlist and maybe make more room on computer.

fandan20 · January 2016

Wow, i think so, they are gonna close the store and the online features of the sims 3, but its 50 : 50. I dont think they force us to play the sims 4 by closing the store system or at least before they close the store they should make every stuffs on the store for free,

One of the specialist team named Spencer told me that we have to make this forum post to get more replier, and make sure it's getting the exposure it needs to be viewed by a community moderator for the studio. The more replies and confirmation that it is happening, the quicker it will be fixed! SO GUYS BRING EVERY OF YOUR FRIENDS WHO HAVE THE SAME ISSUE TO COME HERE AND REPLY TO THIS POST. I REALLY APPRECIATE IT, :)

VioletHorse · January 2016

fandan20 wrote: »

Wow, i think so, they are gonna close the store and the online features of the sims 3, but its 50 : 50. I dont think they force us to play the sims 4 by closing the store system or at least before they close the store they should make every stuffs on the store for free,

One of the specialist team named Spencer told me that we have to make this forum post to get more replier, and make sure it's getting the exposure it needs to be viewed by a community moderator for the studio. The more replies and confirmation that it is happening, the quicker it will be fixed! SO GUYS BRING EVERY OF YOUR FRIENDS WHO HAVE THE SAME ISSUE TO COME HERE AND REPLY TO THIS POST. I REALLY APPRECIATE IT,

I hope they make every thing free. I would go crazy

Time to getting tagging.
@Franny @SjappielovePaul @Siiiiiiiiiimss3 @NagyGina @ciane @LadyEmillye @Reachsims @brandi22 @TnT_Terry @frozenorangejuic @Sookie_54
@calmorezoo @Hayley~Belle @KaytayRoall @MysteryGhost2013 @Martje89 @friendsfan367 @Assirk @rosemow @charlotteprice @wittanthony1
@thesims3boy @Cogitotoro @OriginalMara @Teanias @mothersuperior2 @TheKrazy_KimSim @ADWilson @Sookie_54 @renyerookami @Ktarian @FoxyLovesKitty @5W33TH34RT @Okblondee7 @jerrinicci @60smusicluvr @maria_loves_alex @Katieeee @Anniemary @ApparentlyAwesome @pinkieposh @Taw3001
I could go on

Okblondee7 · January 2016

fandan20 wrote: »

Is there anyone has the same issue like me? Everytime i want to send a gift in game i always get a message that is telling me "This feature requires you to have a game registered"

Yes, I get that 9 times out of 10. Something is afoot...

ETA: Nevermind what I deleted. I thought I was in a different forum, too many windows open...

fandan20 · January 2016

I have contacted EA for almost 2 weeks long, one of specialist team finally handle my case, and he said to me that i have to post this current issue the the sims community so we can alert the moderator and the more replies and responses, the quicker it will be fixed, and btw this is the first time for me to make a post on the sims 3 forum, so if i do something wrong or post this on the wrong section, im so sorry, cause i still learn how to use this forum, how you guys can reply with that style,

@VioletHorse Yeah, i wish before they wanna shutdown the store, at least give all those stuffs, venues, and worlds and sets for free, Just like they gave us free the sims 2 after the release of the sims 4. Im surely will take a day off if they give everything for free, i mean i would go crazy and would devil laugh alone in my room, HAHAHA

Franny · January 2016

Didn't they make everything free before The Sims 2 closed?

I got that error message the other day, but I just logged out and logged back in and it worked. Of course I hardly ever upload to the exchange so it doesn't really effect me.

Ktarian · January 2016

fandan20 wrote: »

Is there anyone has the same issue like me? Everytime i want to send a gift in game i always get a message that is telling me "This feature requires you to have a game registered"

Yes. I've been having the same problem when I try to send in-game gifts too.

Okblondee7 · January 2016

Another way Origin is taking over. My games are all ready registered with EA. This is absurd.

Ktarian · January 2016

Yes, my games are all registered as well, so I don't understand why it isn't working.

FoxyLovesKitty · January 2016

Yes, I had the same issue one game session. Yesterday, everything worked okay.

I want to add, that if they choose to cancel Showtime's online features, they should allow us to download the locked sets that come with it.

TnT_Terry · January 2016

fandan20 wrote: »

I have contacted EA for almost 2 weeks long, one of specialist team finally handle my case, and he said to me that i have to post this current issue the the sims community so we can alert the moderator and the more replies and responses, the quicker it will be fixed, and btw this is the first time for me to make a post on the sims 3 forum, so if i do something wrong or post this on the wrong section, im so sorry, cause i still learn how to use this forum, how you guys can reply with that style,

@VioletHorse Yeah, i wish before they wanna shutdown the store, at least give all those stuffs, venues, and worlds and sets for free, Just like they gave us free the sims 2 after the release of the sims 4. Im surely will take a day off if they give everything for free, i mean i would go crazy and would devil laugh alone in my room, HAHAHA

Thing is they won't bother to check this thread, they don't consider the GG the place to post game issues hon. It needs to be posted in the Tech section of the sims 3 store forums in order for it to get attention.

calmorezoo · January 2016

thanks for linking me. Ive now not only cant gift & message in game. But Now if online in game after an hour the game crashes totally

Teanias · January 2016

I don't have a game currently going since I have family visiting but I have book marked this thread so when I get a chance to play if I have the same problems as everyone else's I can find the thread again! Thank you for for bringing my attention to this!

VioletHorse · January 2016

calmorezoo wrote: »

thanks for linking me. Ive now not only cant gift & message in game. But Now if online in game after an hour the game crashes totally

Np

lisasc360 · January 2016

Franny wrote: »

Didn't they make everything free before The Sims 2 closed?

I got that error message the other day, but I just logged out and logged back in and it worked. Of course I hardly ever upload to the exchange so it doesn't really effect me.

I don't think so since they had closed the store first before the website. I remember trying to buy some of the holiday stuff from the TS2 store and it won't let me as it kept coming up as an error but I had no problem buying anything that wasn't a holiday item. Then when they had finally announced when they were going to close the website itself so that people could go and download everything that they wanted from the exchange, no one could even log into the site as it would come up as user name/password error.

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Can't Send a gift in The Sims 3 Game

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