I made the changes because I only got it to work for about 10 minutes and then the game froze while I was in CAS.
I went ahead and put the file i downloaded in the trash. Im not sure what it is but it did have something do do with the sims 3. The file was called To-9335-1.67.2.024001
That file is the super patch. Did you run it after you installed the base game?
^This^
It's the Region 1 super patch for the disc version of the game. Are you playing the disc version or the digital version? If you're playing the digital version you want this patch.
Yeah it was only with the base game. I had to shut down my computer about 10 times but now i can't do that anymore. And when it was working it was actually working pretty well until it froze.
I updated it through launcher and if i remember correctly I also updated the expansion pack.
When I download the super patch where should I put it?
So other people who have EP's can't get their game to work either?
Some yes but not all. There are 4 groups of people with the affected Macs -
Those whose game doesn't work at all, not even the base game
Those whose base game works but breaks as soon as one or more EPs are added
Those who can't get their games to work after editing the graphics files
Those who can get their games to work after editing the graphics files
The only common denominator is that they are all Retina MacBook Pros or 2015 model MacBook Airs with Intel Iris, Intel Iris Pro or Intel HD 6000 graphics.
That's unfortunate. I don't know why it works for some people and not others. Hopefully someone will be able to figure this out in th future. Thanks for all your help though
That's unfortunate. I don't know why it works for some people and not others. Hopefully someone will be able to figure this out in th future. Thanks for all your help though
Yes. We're trying to figure it out and have managed to come up with that fix recently but not a magic fix for all unfortunately.
That's strange because I feel like everytime I try to play the game it crashes due to cider. And i find it weird that I did get cas working pretty well once before. So I might download windows. But there's a possibility I'll install it incorrectly though so I'm a bit hesitant. I don't want to mess up my laptop.
I think I'll wait because I can still play on my mom's computer. Again the instructions are a bit too confusing to me and I don't want to risk messing up my laptop.
@BluebellFlora I've followed your advice for the graphics card yet when i load sims 3 (only the base game is installed so far and i haven't updated it yet) i still get the sims 3 has crashed with the blue screen with the green plumbob in the background. Any advice or am i for lack of better words screwed. :(((
@BluebellFlora I've followed your advice for the graphics card yet when i load sims 3 (only the base game is installed so far and i haven't updated it yet) i still get the sims 3 has crashed with the blue screen with the green plumbob in the background. Any advice or am i for lack of better words screwed. ((
here's my computer stats in case you need them
MacBook Pro (Retina, 13-inch, Early 2015)
Processor: 2.7 GHz Intel Core i5
Memory: 8 GB 1867 MHz DDR3
Graphics Intel Iris Graphics 6100 1536 MB
Can you update it? Use the super patch, not the Launcher. Check the edited files again after patching to make sure the patch hasn't changed them.
elseif (match("${cardName}", "*Intel Broadwell HD Graphics*"))
I'm just guessing really but it won't hurt to try. Something is still proving problematic on the 2015 models To cover all bases in the GraphicsCards.sgr file, try adding in all lines that may be relevant:
@BluebellFlora I have a MacBook Air 13 inch early 2015 with a 1.5 GHz Intel Core i5 processor and Intel HD Graphics 6000 card. I had not been able to launch the Sims 3 since getting this laptop a couple of weeks ago but then came across the instructions on your online guide to resolve the issue. It worked the first two times that I went to play the game and then mysteriously stopped working! Now I get the same frozen blue screen with the green plumbob as before. I have no idea why the fix ended up reversing itself and double checked that all of the edits to my graphics files are still there. Not sure what else to do. Any ideas?
Try this. Do you have Time Machine turned on? If so, move out your most recent saved games to your desktop. Go back to a day that Sims 3 did work and restore the Sims 3 folder (Documents > Electronic Arts > Sims 3) from that date and add back your saved games. That should work.
Second Star to the Right and Straight on 'til Morning.
Thank you for the suggestion! Unfortunately, that did not work. The game still froze and now I am getting the "Cannot start the process when the game is running" error. I am about ready to give up on TS3. Do you know if TS4 should work with my computer?
Thank you for the suggestion! Unfortunately, that did not work. The game still froze and now I am getting the "Cannot start the process when the game is running" error. I am about ready to give up on TS3. Do you know if TS4 should work with my computer?
In the first page of the instructions is a link to my guide on temporarily fixing the "Cannot start the process..." Error. Try that and then try launching the game again. Can you also check the resolution settings in your Options.ini file and tell us what they are?
Hi! Thank you for the help you've provided for us, poor souls. Unfortunately for me, it doesn't work. I followed the instructions, and yet nothing. Ugh. Any new discoveries on how to fix this problem will be gladly appreciated.
> @BluebellFlora said: > ichabodkatie wrote: » > > Thank you for the suggestion! Unfortunately, that did not work. The game still froze and now I am getting the "Cannot start the process when the game is running" error. I am about ready to give up on TS3. Do you know if TS4 should work with my computer? > > > > > In the first page of the instructions is a link to my guide on temporarily fixing the "Cannot start the process..." Error. Try that and then try launching the game again. Can you also check the resolution settings in your Options.ini file and tell us what they are?
Hi, I did not see the Sims 3 running in the CPU tab of Activity Monitor but am still getting the same error.
Resolution = 1400 900 0 pseudoresolution = 0,0
Do you have any other ideas on how I can get TS3 to start working again? If not, is it worth upgrading to TS4 or will I still have the same issue? Thanks!
In Activity Monitor there may have been a process referencing Cider? Normally an unresponsive process will be in red so it would be worth scrolling down the list.
Comments
^This^
It's the Region 1 super patch for the disc version of the game. Are you playing the disc version or the digital version? If you're playing the digital version you want this patch.
Did you patch through the Launcher previously? It never hurts to download the super patch.
When you got the game working previously, was that only with the base game?
I updated it through launcher and if i remember correctly I also updated the expansion pack.
When I download the super patch where should I put it?
The super patch just runs automatically and patches the game. I wrote a guide on my website if you get stuck.
Edit: I didn't realize I posted the same comment twice lol
Some yes but not all. There are 4 groups of people with the affected Macs -
The only common denominator is that they are all Retina MacBook Pros or 2015 model MacBook Airs with Intel Iris, Intel Iris Pro or Intel HD 6000 graphics.
Yes. We're trying to figure it out and have managed to come up with that fix recently but not a magic fix for all unfortunately.
You're welcome - thanks for your feedback
I have a question. Whats the difference between Ivybridge and Sandybridge?
Edit: What if I downloaded windows on my Mac?
http://forums.thesims.com/en_US/discussion/579888/how-to-install-windows-using-boot-camp-step-by-step-instructions-with-screenshots/p1
here's my computer stats in case you need them
MacBook Pro (Retina, 13-inch, Early 2015)
Processor: 2.7 GHz Intel Core i5
Memory: 8 GB 1867 MHz DDR3
Graphics Intel Iris Graphics 6100 1536 MB
Can you update it? Use the super patch, not the Launcher. Check the edited files again after patching to make sure the patch hasn't changed them.
Check your Device ID, I think yours is 0x162b.
Did you try adding in the extra lines I detailed here? http://forums.thesims.com/en_US/discussion/comment/14067128/#Comment_14067128 In the TS4 equivalent file it says Intel Broadwell HD Graphics so you could try that:
elseif (match("${cardName}", "*Intel Broadwell HD Graphics*"))
I'm just guessing really but it won't hurt to try. Something is still proving problematic on the 2015 models To cover all bases in the GraphicsCards.sgr file, try adding in all lines that may be relevant:
elseif (match("${cardName}", "*Haswell*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*Broadwell*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*Intel Broadwell HD Graphics*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*IntelIris6100*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
In the first page of the instructions is a link to my guide on temporarily fixing the "Cannot start the process..." Error. Try that and then try launching the game again. Can you also check the resolution settings in your Options.ini file and tell us what they are?
Resolution = 1400 900 0
pseudoresolution = 0,0
> ichabodkatie wrote: »
>
> Thank you for the suggestion! Unfortunately, that did not work. The game still froze and now I am getting the "Cannot start the process when the game is running" error. I am about ready to give up on TS3. Do you know if TS4 should work with my computer?
>
>
>
>
> In the first page of the instructions is a link to my guide on temporarily fixing the "Cannot start the process..." Error. Try that and then try launching the game again. Can you also check the resolution settings in your Options.ini file and tell us what they are?
Hi, I did not see the Sims 3 running in the CPU tab of Activity Monitor but am still getting the same error.
Resolution = 1400 900 0
pseudoresolution = 0,0
Do you have any other ideas on how I can get TS3 to start working again? If not, is it worth upgrading to TS4 or will I still have the same issue? Thanks!
In Activity Monitor there may have been a process referencing Cider? Normally an unresponsive process will be in red so it would be worth scrolling down the list.
You should be able to play TS4 fine.