Hi, Starting yesterday my game started to be really laggy and slow. I dowloaded a Britney Spears sim and thought that that was the problem; so I deleted her. I restarted my game and it still was slow and laggy. Please help. Here are my computer specs:
Processor Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Manufacturer Intel
Speed 2.8 GHz
Number of Cores 4
CPU ID BFEBFBFF000206A7
Family 06
Model 2A
Stepping 7
Revision 14
Video Card NVIDIA GeForce 9600 GT
Manufacturer NVIDIA
Chipset GeForce 9600 GT
Dedicated Memory 512 MB
Total Memory 3.2 GB
Pixel Shader Version 4.0
Vertex Shader Version 4.0
Hardware T & L Yes
Vendor ID 10DE
Device ID 0622
Plug and Play ID VEN_10DE&DEV_0622&SUBSYS_C8623842&REV_A1
Driver Version 9.18.13.4052
Memory 6.2 GB
Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
Service Pack 1
Size 64 Bit
Edition Home Premium
Version 6.1.7601
Locale 0409
BIOS MBA v14.2.0 Slot 0300
Version Dell Inc. A03
Manufacturer Dell Inc.
Date 02/15/11
Display Maximum Resolution 1440 x 900
Sound Device 1 High Definition Audio Device
Driver Version 6.1.7601.17514
Sound Device 2 Webcam C260
Driver Version 13.31.1044.0
Sound Device 3 High Definition Audio Device
Driver Version 6.1.7601.17514
Sound Device 4 NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Driver Version
DVD PLDS DVD+-RW DH-16ABS ATA Device
CD PLDS DVD+-RW DH-16ABS ATA Device
Drive 1
Size 931.4 GB
Free 823.1 GB
Drive 2
Size 232.9 GB
Free 31.7 GB
Drive 3
Size 125.0 MB
Free 95.1 MB
Browsers
Internet Explorer 11.0.9600.17358
Chrome 38.0.2125.104
Firefox
Safari
Software
Java 7.0.670
Flash 15.0.0.167
DirectX 11.0
.NET 3.5.30729.5420
QuickTime
Adobe PDF Reader 11.0.9.29
0
Comments
It is most likely your memory that is causing the slowness and lagginess.
http://help.ea.com/en/article/the-sims-4-system-requirements/
RAM is not causing laggyness.
Karen, will you please try to delete game cache:
http://sims4.crinrict.com/en/2014/09/delete-cache-files/
If that doesn't help, try emptying your sims' inventory if it's filled with hundred of items - sell them.
If that also won't help, can you please post the size of your latest savegame file?
Nevermind I figured it out.
But anyway, you'll find saves in this folder:
C:\Users\user_profile\Documents\Electronic Arts\The Sims 4\saves
How is my graphics card? Do I need a bigger one?
The memory is 6.2GB.. which is fine.
What graphics settings have you got? you might want to turn them down as your graphics card will not handle the game on high settings.
16GB hyper X fury
MSI GTX 1080
MSI gaming M5 mobo
Evga 750 supernova
Corsair hydro h110i GT
Corsair obsidian 750D
500GB SSD
6TB Seagate Barracuda Pro
LG 34" ultra wide
16GB hyper X fury
MSI GTX 1080
MSI gaming M5 mobo
Evga 750 supernova
Corsair hydro h110i GT
Corsair obsidian 750D
500GB SSD
6TB Seagate Barracuda Pro
LG 34" ultra wide
12% Increased Fan Size + G-SYNC Ready
512 CUDA Cores
1GB 128-Bit GDDR5
PCI Express 3.0
how about this one?
or this one?
GIGABYTE GV-N750OC-1GI G-SYNC Support GeForce GTX 750 1GB 128-Bit GDDR5 PCI Express 3.0 Video Card
Dual HDMI output supporting 4096 x 2160 @ 60Hz
512 CUDA Cores
1GB 128-Bit GDDR5
PCI Express 3.0
It's possible that you're trying to play the game on a computer that doesn't support it. Look up your your DxDiag info, export it to a text file, and copy and paste it all here. It will take multiple posts, but that's okay. Here's how: http://forums.thesims.com/en_US/discussion/comment/13329932/#Comment_13329932
Hello @Shazzyriko555
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
Try switching back to 32 bit mode and see if that helps. To do that ,
Go to My Games in Origin . Right click on The Sims 4 picture.
Click on “Game Properties”
Change the “When launching this Game” setting to “The Sims 4 32-bit”
If you are playing on a laptop with a dedicated graphics card, do what is in this thread.
http://forums.thesims.com/en_US/discussion/863606/laptop-users-update-your-card-assignment-for-64bit#latest
If after doing the above things the issue still continues, could you please post your DxDiag info here. It will take multiple posts.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
Then copy and paste the information from where you saved it, to here in this thread.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
you could also post your specs and i can assess - processor, ram amount and video card or post full report:
to post hit windows key + R enter dxdiag run report hit save all info and notepad doc will open copy/paste the whole long report here, thanks!
Hello @littlehelp .
Move your mods folder to the desktop. Then start the game and test to see if that helps the issues.
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" and "ReticulatedSplinesView" files and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated files/ folders with the old files/folders from the desktop sims 4 folder .
Try switching back to 32 bit mode and see if that helps.
Right click on The Sims 4 tile in Origin.
Select “Game Properties”
Change the “When launching this Game” setting to “The Sims 4 32-bit”
If after doing the above things the issue still continues, could you please post your DxDiag info here. It will take multiple posts.
To gather a DXDIAG on your computer, do what is in this link post
http://forums.thesims.com/en_US/discussion/comment/14651113/#Comment_14651113
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You're welcome I am glad that it helped.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello.
You and your brother can share the same origin account, but have separate save games. Have your brother log in to your origin account. Launch the game. Have him start a new game, then after playing for a little while have him save the game and give a name to the game. Then when each of you log on and launch the game, go to the load button in the top right hand side of the screen, ( the one with the floppy disk) and press the button. Then click on your own save game name to launch your own save game.
This link may help
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase