I was very apprehensive to download because of reported issues but decided to to it anyway (in the EA app) and so far everything works! I didn't preorder and I don't have any mods though - just bought a few minutes ago, downloaded, and repaired with no issues. I'm so excited to play!
Finally downloading, I cleared cache then used task manager to close EA app then started again and it downloaded. Just going in now to see if it’s working.
Finally downloading, I cleared cache then used task manager to close EA app then started again and it downloaded. Just going in now to see if it’s working.
Don't give up, everyone! I started trying to download it at 6.25pm (UK time) and it finally worked at 6.44pm. I did have to sign out of the app and restart the app a lot though.
If you cannot install still, please fully exit the EA app then end the EA Background Service task in task manager, then relaunch the app, sign in and try again.
I am still monitoring this thread in case these steps do not resolve the issue, so please let me know.
Found a Bug? Let us know here. Having a technical issue with your game? Reach out to us here.
If you cannot install still, please fully exit the EA app then end the EA Background Service task in task manager, then relaunch the app, sign in and try again.
I am still monitoring this thread in case these steps do not resolve the issue, so please let me know.
I have it installed but the game says it isn't installed. It says I own it.
Comments
Over on the EA Support forum, it seems to be a lot of users who have purchased the pack elsewhere that are having an issue.
I did the same and it's working for me too.
LOVE IS LOVE - Gilbert and Bruno Ferro
He/They
It just finished downloading at 6.48pm.
All the sims err'day
Click manage on the Sims 4 then manage add-ons and it showed up there for me to download!!!!
Lets make this a reality!
EA Account (Gallery) ID: BylineBelife
Click manage on the Sims 4 then manage add-ons it let me download from there I hope it does for you too!
It did! It is finally downloading, Thanks for the tip!
Lets make this a reality!
Yay!!! No probs!
We're seeing recovery on all systems now.
If you cannot install still, please fully exit the EA app then end the EA Background Service task in task manager, then relaunch the app, sign in and try again.
I am still monitoring this thread in case these steps do not resolve the issue, so please let me know.
It doesn't often happen but when it does, it's tidal wave on the servers.
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The Sims 4 General DiscussionI have it installed but the game says it isn't installed. It says I own it.