December 13 - It's Friday, and that means Friday Highlight is here! Check it out!
December 12 - It's Patch Day for The Sims 4 on PC/MAC. Patch notes here.
December 5 - It's patch day for The Sims 4 on console! Read the patch notes here.

Installing Base - Problems/Solutions

ceejay402ceejay402 Posts: 24,557 Member
edited September 2014 in PC - Technical Discussions
Wow folks its finally happening! Please post your problems and definitely share solutions. I will be adding to list.

And yep there's a patch!

IMPORTANT - MAC users BluebellFlora in the mac section is prepared to help fellow mac users with games issues, just post full details here

Also BUG THREAD is located here - report all game bug related issues there.

  • please say if installing disc or digital
  • please provide details of problem plus any errors

Installation - general check list

-Make sure everything is up to date - origin and Operating System and your card drivers :)
-Reboot system if you update it.
-Make sure you have permission (admin rights) to install game

Possible issues
-Anti virus blocking installation (an example of this with sims 3

-Error: The VC++ runtime redistributable package was not installed successfully. Setup cannot continue. (1603)
possible solutions here
Post edited by ceejay402 on


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