I want to buy GT in 2 hours but am still unsure if I should (and can) used my credit card in the EA App or if I use an Amazon gift card from christmas. Anyways the question is: are they any infos if the bonus content will be automatically delivered to all buyers this time or will Amazon and other buyers have to talk to the customer service again?
0
Comments
Certainly a good advice, but the last time I wanted to use my Visa card, the EA App was unable to execute the European two-step-verification system. I never had this problem on Origin before.
For the 2 factor verification it may work correctly if you buy directly from the EA Sims site, this is what I'll probably do as I just know the App won't display that pop up and it'll go wrong for me. I suspect the site may be more secure.
Thank you, I will try this next time. For all other Amazon buyers: I didn't find the bonus content in my game although there is even an advertisement for it on the Amazon product page:
Does anyone know a way I can remove my payment information?
I went to my profile/account settings on https://www.ea.com/ There you can delete payment info or change it.
Edit: where's my manners? thank you @Bluegayle
Edit: where's my manners? thank you @Bluegayle
LOL You are very welcome.
I hope you can get it sorted.
When I bought cottage living I didn't get my bonus stuff and did the online chat with EA and they released it onto my account (I had bought the pack elsewhere). At that time I believe EA had 2 different versions of the pack on each account, one which had the bonus items included and one which didn't. Although I bought the pack in the time frame I had ended up with a code for the one without the bonus content and the EA rep had to release the other version on my account.
They have a list of approved retailers. For example, in the UK it is only Amazon or GAME (or EA themselves, of course).
All the sims err'day
Yes that's what I meant, I assumed they had changed the list of retailers as I had bought all 3 packs from CD Keys and this is the only pack I've not received the bonus content for which is ashame, but not the end of the world.
Not agaaaaiiin
Curious on this, did you get the game code delivered via email or was it provided on the Amazon site?
Both, I got it via email first and it's also visible in my Amazon game library.
I'm really sorry that I always complain after buying on Amazon, but as I said, the new EA App doesn't verify my German Visa card and I refuse to drive to town by car just to buy a wallet card in the 21st century.
For everyone interested in the issue, here is the official help thread:
https://answers.ea.com/t5/General-Discussion-Feedback/Growing-together-code-and-preorder-content-issues-sims-4/td-p/12390016
Same. I ordered from CD Keys (per usual) and this time did not receive the bonus content. Bummer
Which is odd when you think about it because the advertisement says as long as the game is ordered by some time in April, you should receive the bonus content. It would be reasonable to assume this meant everyone who ordered from anywhere before that April date would receive the content.