Good morning @EA_Cade , not sure you’re aware that uploads to the Exchange starting yesterday are not showing pictures. Hoping you can check into this and have it fixed for us. Thanks.
* * * * * * * * * * Let’s keep in touch on Answers HQ until the new EA forums are launched in July!
Good morning @EA_Cade , not sure you’re aware that uploads to the Exchange starting yesterday are not showing pictures. Hoping you can check into this and have it fixed for us. Thanks.
Hiya,
We had an outage on 3/12 that I believe is the cause of this issue, its been sent up for looking into now.
Found a Bug? Let us know here. Having a technical issue with your game? Reach out to us here.
This issue is now resolved. Unfortunately due to the nature of the issue this time, the uploads that occurred during the outage will need to be reuploaded to have the images display properly.
Found a Bug? Let us know here. Having a technical issue with your game? Reach out to us here.
@EA_Cade , Hello - Just in case you're not aware of the Exchange being broken again, just wanted to let you know that no new lots have shown up on the Exchange since June 6th. Your help is most appreciated.
@EA_Cade , Hello - Just in case you're not aware of the Exchange being broken again, just wanted to let you know that no new lots have shown up on the Exchange since June 6th. Your help is most appreciated.
Flagged with the team now, thanks for letting me know!
Found a Bug? Let us know here. Having a technical issue with your game? Reach out to us here.
@EA_Cade , Hello - Just in case you're not aware of the Exchange being broken again, just wanted to let you know that no new lots have shown up on the Exchange since June 6th. Your help is most appreciated.
Flagged with the team now, thanks for letting me know!
So glad to know that we can continue to rely on you @EA_Cade and the team to sort out problems with the Exchange in next to no time.
Thank you very much!!
Comments
I've noticed it too @soocoolsim but have no idea either if anything can or will be done to fix it 🤔.
This is under investigation at the moment, I'll let you know when I hear anything new on this.
Thank you for your quick response @EA_Cade , that's most appreciated!
Hopefully you'll be able to give us some good news fairly soon.
Thanks for responding @EA_Cade . Looking forward to resolution 😊
Let’s keep in touch on Answers HQ until the new EA forums are launched in July!
MY SIMS 3 STUDIO *** MY SIMS 3 SHOWCASE - Residential and Community lots with NO CC
CAPE ALBACORE WORLD COLLABORATION VIDEO TOURS
DISNEY MAGIC KINGDOM WORLD COLLABORATION VIDEO TOURS
The root cause has been identified and new items should be showing again at this time.
Thank you all for flagging this to our attention
Let’s keep in touch on Answers HQ until the new EA forums are launched in July!
MY SIMS 3 STUDIO *** MY SIMS 3 SHOWCASE - Residential and Community lots with NO CC
CAPE ALBACORE WORLD COLLABORATION VIDEO TOURS
DISNEY MAGIC KINGDOM WORLD COLLABORATION VIDEO TOURS
Let’s keep in touch on Answers HQ until the new EA forums are launched in July!
MY SIMS 3 STUDIO *** MY SIMS 3 SHOWCASE - Residential and Community lots with NO CC
CAPE ALBACORE WORLD COLLABORATION VIDEO TOURS
DISNEY MAGIC KINGDOM WORLD COLLABORATION VIDEO TOURS
♥♥♥ My TS3 DNA Thread ♥♥♥
Hiya,
We had an outage on 3/12 that I believe is the cause of this issue, its been sent up for looking into now.
Thanks for escalating and circling back @EA_Cade . We’re looking forward to resolution.
Let’s keep in touch on Answers HQ until the new EA forums are launched in July!
MY SIMS 3 STUDIO *** MY SIMS 3 SHOWCASE - Residential and Community lots with NO CC
CAPE ALBACORE WORLD COLLABORATION VIDEO TOURS
DISNEY MAGIC KINGDOM WORLD COLLABORATION VIDEO TOURS
This issue is now resolved. Unfortunately due to the nature of the issue this time, the uploads that occurred during the outage will need to be reuploaded to have the images display properly.
Thanks very much to you and the team for your action on this @EA_Cade . We really appreciate your assistance! 😀🌟🌸
Let’s keep in touch on Answers HQ until the new EA forums are launched in July!
MY SIMS 3 STUDIO *** MY SIMS 3 SHOWCASE - Residential and Community lots with NO CC
CAPE ALBACORE WORLD COLLABORATION VIDEO TOURS
DISNEY MAGIC KINGDOM WORLD COLLABORATION VIDEO TOURS
Thank you so much @EA_Cade and the team for getting the Exchange picture problem fixed so promptly! It is most appreciated 💐
* My Studio *
Flagged with the team now, thanks for letting me know!
@EA_Cade, thank you so much for your quick reply.
* My Studio *
So glad to know that we can continue to rely on you @EA_Cade and the team to sort out problems with the Exchange in next to no time.
Thank you very much!!
@EA_Cade - Thank you so much for letting us know of such a speedy fix!!
* My Studio *
Let’s keep in touch on Answers HQ until the new EA forums are launched in July!
MY SIMS 3 STUDIO *** MY SIMS 3 SHOWCASE - Residential and Community lots with NO CC
CAPE ALBACORE WORLD COLLABORATION VIDEO TOURS
DISNEY MAGIC KINGDOM WORLD COLLABORATION VIDEO TOURS
I just checked the Exchange and I still see the same lot that was uploaded much earlier today..