So I haven't played The Sims 4 in awhile so I wanted to get on and see whats new. Sadly it WASN'T WORKING! Every time I try to launch the game it shows up as this little minimized box in the upper left corner of my screen and I wait FOREVER but it does nothing. Please someone tell me how to fix this. I really want to play. Thanks!
1
Comments
Thanks so much! It worked right after I un-clicked the Enable Origin in Game box in settings!
Hello @BabydolluvsDan.
I am sorry that you are having problems playing the game. Have you played the game once or have you been unable to play at al?
Shut down your computer completely. Start the computer again, then try launching the game and see if that helps.
Turn off origin in game and see if that helps.
http://sims4.crinrict.com/en/2014/09/deactivate-origin-in-game/
Try uninstalling and reinstalling origin again.
Remove any cc/mods that you have in your game and see if that helps.
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
If you still have issues after that, try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then try to start the game. If you can start the game, a new sims 4 folder will be generated. Start a new game and test to see if the game is working okay. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.
Check that your graphics drivers are up to date.
Clear the web cache and temporary files.
http://help.ea.com/article/clearing-your-browsers-cache
http://help.ea.com/article/clearing-your-temporary-files
Try clean booting your computer then launching the game.
http://help.ea.com/en/article/how-to-clean-boot-your-pc/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello,
This link refers to your error message.
http://sims4.crinrict.com/en/2015/08/origin-not-running-d3382ced984c6a3800000000/
Try doing what is suggested in that link, then right click the origin icon on your desktop and " run as adminstrator".
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://help.ea.com/en/article/how-to-gather-dxdiag-information/
If it does not fit, split it up into multiple posts.
What happens when you try to start the game? Is it greyed out in Origin? Answers will help us help you solve the problem
Hello @kpark0913
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
If you still have issues, try uninstalling and reinstalling origin and see if that helps the issue.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
@luthienrising - Have you ever checked out Edith Mary Tolkien's headstone?
My wife said I wasn't getting any last night. And I really wanted some ice cream.
Crossed the Pond to do so in person
And hey! Welcome back
Can you describe how your problem looks? There are a few different things that cause launch problems, and they make launch go wrong in different ways.
Hello @y88cdw .
Shut down your computer completely. Start the computer again, then try to launch the game and see if that helps.
Do you have cc/mods in your game? If you do, move your mods folder to the desktop. Then start the game and test to see if the issues are still there. If it has helped with the issues, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem.
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
Try launching the game in windowed mode and see if that helps.
https://help.ea.com/en/article/playing-the-sims-4-in-windowed-mode/
Try switching back to 32 bit mode and see if that helps. To do that ,
Go to My Games in Origin . Right click on The Sims 4 picture.
Click on “Game Properties”
Change the “When launching this Game” setting to “The Sims 4 32-bit”
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
---------------
Diagnostics
---------------
Windows Error Reporting:
+++ WER0 +++:
Fault bucket 120458829018, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: TS4_x64.exe
P2: 1.17.7.1020
P3: 56fefd2d
P4: SS2OSD.dll
P5: 0.0.0.0
P6: 564632b8
P7: c0000005
P8: 0000000000005d22
P9:
P10:
Thanks
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello.
Some simmers find that the game works better when playing on 32 bit mode instead of 64 bit mode. By you playing the game on 32 bit mode, it has helped your issue, so it would be good to keep playing in that mode.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello.
Thanks for the helpful information
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase