Hi guys, I'm currently having the same issue with my Sims 4. It has worked absolutely fine, I do live streams and lets plays with it and I have had no issues. However, I now get the same error message others are getting with the video card error. Whenever the game is in the natural resolution of 1920x1080, my monitor supports this and it's what I have been using ever since I got the Sims 4.
'unable to start:
Can't run The Sims 4 with the video card in this system. Please check that the video card meets the minimum specifications and that the latest video drivers are installed.
[0e6d1221:1d4e8dc:80010000:00000000]'
As I mentioned, this is a recent development. I last played it on January 28th and it was fine, I then tried to open it yesterday and it failed with this error message. I bought The Sims 4 Cats & Dogs in the Origin sale, and I can't play it. I've never had issues with it running up until now, so it's very frustrating.
I'm currently reinstalling the latest drivers just in case.
Try turning off origin in-game and see if that helps. To do that, go,to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
Hi @Rosemow, I turned off Origin in Game but that didn't help.
I did try it in Windows mode, however it goes down to 1360x768 (which is my recommended resolution) and then it won't let me put it back up to 1920x1080. It probably doesn't sound like much of a problem because it works in windowed mode, but I do all my recording and streaming at 1920x1080, and I can't get it to work with it any more :( it's always been fine at the max resolution, so I'm not sure what has suddenly changed.
I always had it at 1920x1080 and refresh rate of 30, but I noticed I only have default and 60 in refresh rate in there.
Hi @Rosemow, I turned off Origin in Game but that didn't help.
I did try it in Windows mode, however it goes down to 1360x768 (which is my recommended resolution) and then it won't let me put it back up to 1920x1080. It probably doesn't sound like much of a problem because it works in windowed mode, but I do all my recording and streaming at 1920x1080, and I can't get it to work with it any more it's always been fine at the max resolution, so I'm not sure what has suddenly changed.
I always had it at 1920x1080 and refresh rate of 30, but I noticed I only have default and 60 in refresh rate in there.
I'm playing on a pc, I have it set to my graphics card. I don't think I have any other in there, following that tutorial, I don't have the option to select the preferred graphics processor for this program. It's just decided that it no longer likes that resolution for whatever reason.
I hope these images appear, so you can see.
These were the settings I was playing on just last week, and they've been like this ever since I got the game
display type - fullscreen resolution - 1920x1080 refresh rate - 30 vertical sync - off graphics quality - ultra sims - very high objects - high lighting - very high reflections - high visual effects - high edge smoothing - high 3d scene resolution - high view distance - high uncompressed sim textures - off post processing effects - on laptop mode - off
and this is what it's set to now, but I can only access that from windows mode and then I set it to fullscreen mode
display type - fullscreen resolution - 1360x768 refresh rate - default (but can be changed to 60) vertical sync - off graphics quality - ultra sims - very high objects - high lighting - very high reflections - high visual effects - high edge smoothing - high 3d scene resolution - high view distance - high uncompressed sim textures - off post processing effects - on laptop mode - off
If I try put it into 1920x1080, it comes up with this.
'Unable to save display mode options, changes will be reverted to previous settings.
I'm not sure what else to do :( I've had no trouble with it until now, and I've had to put off Live streams for my new series for cats & dogs, so it's incredibly frustrating :(
I did a DxDiag as well, I've never done one of these before. Let me know if there is anything I am missing that you need to see.
------------------ System Information ------------------ Time of this report: 2/4/2018, 23:03:53 Machine name: DESKTOP-M5AQ9DL Machine Id: {22AC6AFD-8234-471C-AAF8-1A53929BD07B} Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: GA-78LMT-USB3 6.0 BIOS: Award Modular BIOS v6.00PG Processor: AMD FX(tm)-6350 Six-Core Processor (6 CPUs), ~3.9GHz Memory: 8192MB RAM Available OS Memory: 8174MB RAM Page File: 4067MB used, 6026MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.16299.0015 64bit Unicode
------------ DxDiag Notes ------------ Display Tab 1: No problems found. Display Tab 2: No problems found. Sound Tab 1: No problems found. Sound Tab 2: The file vbaudio_vmvaio64_win7.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 3: The file vbaudio_vmauxvaio64_win7.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 4: No problems found. Sound Tab 5: No problems found. Sound Tab 6: The file vbaudio_cable64_win7.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Input Tab: No problems found.
------------- Sound Devices ------------- Description: A632N (NVIDIA High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0060&SUBSYS_10DE105F&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: nvhda64v.sys Driver Version: 1.03.0036.0006 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 15/12/2017 00:00:00, 226760 bytes Other Files: Driver Provider: NVIDIA Corporation HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: VoiceMeeter Aux Input (VB-Audio VoiceMeeter VAIO) Default Sound Playback: No Default Voice Playback: No Hardware ID: VBAudioVMVAIO Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: vbaudio_vmvaio64_win7.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 21/04/2014 00:00:00, 41192 bytes Other Files: Driver Provider: VB-Audio Software HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: Speakers (VB-Audio VoiceMeeter AUX VAIO) Default Sound Playback: No Default Voice Playback: No Hardware ID: VBAudioVMAUXVAIO Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: vbaudio_vmauxvaio64_win7.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 21/04/2014 00:00:00, 41192 bytes Other Files: Driver Provider: VB-Audio Software HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A182&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7553 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 07/07/2015 00:00:00, 4514008 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: Realtek HD Audio 2nd output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A182&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7553 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 07/07/2015 00:00:00, 4514008 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: Speakers (VB-Audio Virtual Cable) Default Sound Playback: No Default Voice Playback: No Hardware ID: VBAudioVACWDM Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: vbaudio_cable64_win7.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 02/09/2014 00:00:00, 41192 bytes Other Files: Driver Provider: VB-Audio Software HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
--------------------- Sound Capture Devices --------------------- Description: CABLE Output (VB-Audio Virtual Cable) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: vbaudio_cable64_win7.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail Date and Size: 9/2/2014 17:01:16, 41192 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: VoiceMeeter Aux Output (VB-Audio VoiceMeeter VAIO) Default Sound Capture: No Default Voice Capture: No Driver Name: vbaudio_vmvaio64_win7.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail Date and Size: 9/29/2017 11:05:03, 41192 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: Microphone (Realtek High Definition Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7553 (English) Driver Attributes: Final Retail Date and Size: 7/7/2015 11:13:36, 4514008 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: Microphone (HD Webcam C270) Default Sound Capture: No Default Voice Capture: No Driver Name: USBAUDIO.sys Driver Version: 10.00.16299.0015 (English) Driver Attributes: Final Retail Date and Size: 9/29/2017 13:40:59, 135168 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: VoiceMeeter Aux Output (VB-Audio VoiceMeeter AUX VAIO) Default Sound Capture: No Default Voice Capture: No Driver Name: vbaudio_vmauxvaio64_win7.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail Date and Size: 9/29/2017 11:05:04, 41192 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
--------------------- Video Capture Devices Number of Devices: 1 --------------------- FriendlyName: Logitech HD Webcam C270 Location: n/a SymbolicLink: \\?\usb#vid_046d&pid_0825&mi_00#8&1a933c64&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083} Manufacturer: Logitech HardwareID: USB\VID_046D&PID_0825&REV_0012&MI_00,USB\VID_046D&PID_0825&MI_00 DriverDesc: Logitech HD Webcam C270 DriverProvider: Logitech DriverVersion: 13.80.853.0 DriverDateEnglish: 10/22/2012 00:00:00 DriverDateLocalized: 22/10/2012 00:00:00 Service: LVUVC64 Class: Image DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] ContainerId: {E243A7E4-CD51-5D79-96B3-66FE6CDB580D} ProblemCode: No Problem BusReportedDeviceDesc: n/a Parent: USB\VID_046D&PID_0825\B2663B00 DriverProblemDesc: n/a UpperFilters: n/a LowerFilters: n/a Stack: \Driver\ksthunk,\Driver\LVUVC64,\Driver\usbccgp ContainerCategory: Imaging.Webcam
This will probably sound stupid, but I'm not actually sure. Maybe that's why, how would I find out if I have another one? I get really confused with hardware and all that side of computers.
This will probably sound stupid, but I'm not actually sure. Maybe that's why, how would I find out if I have another one? I get really confused with hardware and all that side of computers.
I will ask @phoebebebe13 to help you with what the DXDiag is saying about the graphics cards, when she comes onto the forums.
Apologies for the late reply, I got fed up with it last night after. After doing a clean install of the graphics drivers for my Nvidia card, it is still coming up with the error.
I did have a thought regarding the two separate resolutions. I have two monitors, that are not at the same size. Could the DXDiag be looking at those for the resolutions? It's just a thought, but it's never done it before, so I'm not sure why it would start now. Hopefully it's just a simple fix that I'm missing.
Sorry to be a bother, I'm still getting the error message. I've tried all the solutions suggested and tried looking for others, I'm not sure why it is still doing it. Is there anything else I can try?
It only happens on 1920x1080, I've never had any issues with that resolution until now. It started after an origins update, not even a Sims 4 update.
Sorry to be a bother, I'm still getting the error message. I've tried all the solutions suggested and tried looking for others, I'm not sure why it is still doing it. Is there anything else I can try?
It only happens on 1920x1080, I've never had any issues with that resolution until now. It started after an origins update, not even a Sims 4 update.
Apologies for the late reply, I got fed up with it last night after. After doing a clean install of the graphics drivers for my Nvidia card, it is still coming up with the error.
I did have a thought regarding the two separate resolutions. I have two monitors, that are not at the same size. Could the DXDiag be looking at those for the resolutions? It's just a thought, but it's never done it before, so I'm not sure why it would start now. Hopefully it's just a simple fix that I'm missing.
Test each monitor as your main, and see if one likes the 1080 resolution. Having both already hooked up, it's just a matter of switching in settings which the game will load on.
> @rosemow said: > Hello > Try uninstalling and reinstalling origin and see if that helps the issue. > > > Also, try only using the one monitor and see if the issues remain then. > > Sometimes simmers find that though previously they could use a higher resolution, they then need to use a lower resolution and use windowed mode.
> @rosemow said: > TheeDrewGamer wrote: » > > Sorry to be a bother, I'm still getting the error message. I've tried all the solutions suggested and tried looking for others, I'm not sure why it is still doing it. Is there anything else I can try? > > It only happens on 1920x1080, I've never had any issues with that resolution until now. It started after an origins update, not even a Sims 4 update. > > > > > Hello > Try uninstalling and reinstalling origin and see if that helps the issue. > > > Also, try only using the one monitor and see if the issues remain then. > > Sometimes simmers find that though previously they could use a higher resolution, they then need to use a lower resolution and use windowed mode.
Hi Rosemow
I tried removing origin and my second monitor, still the same issue.
I've also been on EA chat, and they asked for the DxDiag and an MSInfo and they went through it and said there shouldn't be any reason as to why it won't load at that resolution. The graphics card is more than capable and the graphics drivers are up to date. They suggested a few things, like play in offline mode, reinstall origin but it's still the same. I don't know why this would help, but they suggested creating a new admin user, and seeing if the problem persists on that new user.
That shouldn't be a thing though, if it was working perfectly fine for years, at the settings they chose and it's able to run it at whatever resolution, then it shouldn't just force you to use windows mode, just so you can get into the game. If I can't get it to work, I'm going to have to but it's too close and looks horrible with my screen at that resolution.
Thank you for your help though Rosemow and ChelleJo!
> @rosemow said:
> Hello
> Try uninstalling and reinstalling origin and see if that helps the issue.
>
>
> Also, try only using the one monitor and see if the issues remain then.
>
> Sometimes simmers find that though previously they could use a higher resolution, they then need to use a lower resolution and use windowed mode.
> @rosemow said:
> TheeDrewGamer wrote: »
>
> Sorry to be a bother, I'm still getting the error message. I've tried all the solutions suggested and tried looking for others, I'm not sure why it is still doing it. Is there anything else I can try?
>
> It only happens on 1920x1080, I've never had any issues with that resolution until now. It started after an origins update, not even a Sims 4 update.
>
>
>
>
> Hello
> Try uninstalling and reinstalling origin and see if that helps the issue.
>
>
> Also, try only using the one monitor and see if the issues remain then.
>
> Sometimes simmers find that though previously they could use a higher resolution, they then need to use a lower resolution and use windowed mode.
Hi Rosemow
I tried removing origin and my second monitor, still the same issue.
I've also been on EA chat, and they asked for the DxDiag and an MSInfo and they went through it and said there shouldn't be any reason as to why it won't load at that resolution. The graphics card is more than capable and the graphics drivers are up to date. They suggested a few things, like play in offline mode, reinstall origin but it's still the same. I don't know why this would help, but they suggested creating a new admin user, and seeing if the problem persists on that new user.
That shouldn't be a thing though, if it was working perfectly fine for years, at the settings they chose and it's able to run it at whatever resolution, then it shouldn't just force you to use windows mode, just so you can get into the game. If I can't get it to work, I'm going to have to but it's too close and looks horrible with my screen at that resolution.
Thank you for your help though Rosemow and ChelleJo!
I have noticed that in the Nvidia Control Panel in the 3D settings. I don't have the option to select the preferred graphics processor for this program and I don't have the option to add "run with graphics processor" to Context menu.
I've done multiple clean installs of the drivers, which is apparently what might cause this. This might be the issue maybe? Does any one know how to get these options to appear.
I have noticed that in the Nvidia Control Panel in the 3D settings. I don't have the option to select the preferred graphics processor for this program and I don't have the option to add "run with graphics processor" to Context menu.
I've done multiple clean installs of the drivers, which is apparently what might cause this. This might be the issue maybe? Does any one know how to get these options to appear.
Hello
I will ask @DeKay and @phoebebebe13 if they may be able to help you when they come onto the forums. They may be able to offer help.
Ok after a week and many hours of raging, I finally got it working!
This might help anyone else that gets this error. What I did
- Open the sims explorer's properties (C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin) right click ts4_64.exe - Go to the compatibility tab - At the bottom there is an option that says 'Disable full-screen optimisations' tick the box next to it and save the settings. - Now it should run perfectly
Thank you for all the help I got over the last week, it's been so stressful getting that to work again. But I'm so happy I got it up and running!
Ok after a week and many hours of raging, I finally got it working!
This might help anyone else that gets this error. What I did
- Open the sims explorer's properties (C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin) right click ts4_64.exe
- Go to the compatibility tab
- At the bottom there is an option that says 'Disable full-screen optimisations' tick the box next to it and save the settings.
- Now it should run perfectly
Thank you for all the help I got over the last week, it's been so stressful getting that to work again. But I'm so happy I got it up and running!
It is great that your game is working now! It is helpful to know what you did.
> @TheeDrewGamer said: > Ok after a week and many hours of raging, I finally got it working! > > This might help anyone else that gets this error. What I did > > - Open the sims explorer's properties (C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin) right click ts4_64.exe > - Go to the compatibility tab > - At the bottom there is an option that says 'Disable full-screen optimisations' tick the box next to it and save the settings. > - Now it should run perfectly > > Thank you for all the help I got over the last week, it's been so stressful getting that to work again. But I'm so happy I got it up and running!
You beautiful person you, It's finally working again thanks to you! :smiley:
Here's what I've tried:
1. Since I apparantely have a Radeon AMD card I went to this link and tried to follow the directions. https://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/
But when I right click, this option doesn't pop up. What does pop up is the option to choose AMD Radeon graphics. So I've clicked on that. I don't see the options it tells me to click through, but I added TS4 under games. I get the same error.
2. I turned off Origin in game. Same error.
3. I updated the game.
4. I right clicked and repaired the game. Same error.
I feel like it's possible the game is trying to read from a chip instead of a card, and I don't know how to change that. I tried following this thread https://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/ but I don't have the "Configure switchable graphics" on the options that show up. I don't even know how to tell if this meets minimum requirements as the minimum requirements just list names of cards and processors. I don't know what that means.
Comments
Hello @TheeDrewGamer
Try turning off origin in-game and see if that helps. To do that, go,to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
Try starting the game in windowed mode
https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode
Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I did try it in Windows mode, however it goes down to 1360x768 (which is my recommended resolution) and then it won't let me put it back up to 1920x1080. It probably doesn't sound like much of a problem because it works in windowed mode, but I do all my recording and streaming at 1920x1080, and I can't get it to work with it any more :( it's always been fine at the max resolution, so I'm not sure what has suddenly changed.
I always had it at 1920x1080 and refresh rate of 30, but I noticed I only have default and 60 in refresh rate in there.
If you are playing on a laptop, make sure that your game is using your graphics card
http://forums.thesims.com/en_US/discussion/776882/sims-4-and-switchable-graphics-how-to-nvidia-amd
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I'm playing on a pc, I have it set to my graphics card. I don't think I have any other in there, following that tutorial, I don't have the option to select the preferred graphics processor for this program. It's just decided that it no longer likes that resolution for whatever reason.
I hope these images appear, so you can see.
These were the settings I was playing on just last week, and they've been like this ever since I got the game
display type - fullscreen
resolution - 1920x1080
refresh rate - 30
vertical sync - off
graphics quality - ultra
sims - very high
objects - high
lighting - very high
reflections - high
visual effects - high
edge smoothing - high
3d scene resolution - high
view distance - high
uncompressed sim textures - off
post processing effects - on
laptop mode - off
and this is what it's set to now, but I can only access that from windows mode and then I set it to fullscreen mode
display type - fullscreen
resolution - 1360x768
refresh rate - default (but can be changed to 60)
vertical sync - off
graphics quality - ultra
sims - very high
objects - high
lighting - very high
reflections - high
visual effects - high
edge smoothing - high
3d scene resolution - high
view distance - high
uncompressed sim textures - off
post processing effects - on
laptop mode - off
If I try put it into 1920x1080, it comes up with this.
'Unable to save display mode options, changes will be reverted to previous settings.
I'm not sure what else to do :( I've had no trouble with it until now, and I've had to put off Live streams for my new series for cats & dogs, so it's incredibly frustrating :(
------------------
System Information
------------------
Time of this report: 2/4/2018, 23:03:53
Machine name: DESKTOP-M5AQ9DL
Machine Id: {22AC6AFD-8234-471C-AAF8-1A53929BD07B}
Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-78LMT-USB3 6.0
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-6350 Six-Core Processor (6 CPUs), ~3.9GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 4067MB used, 6026MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: The file vbaudio_vmvaio64_win7.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 3: The file vbaudio_vmauxvaio64_win7.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Sound Tab 6: The file vbaudio_cable64_win7.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 750 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 750 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1380&SUBSYS_105F10DE&REV_A2
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 6094 MB
Dedicated Memory: 2007 MB
Shared Memory: 4086 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639172,0.333508), Green(0.292492,0.604016), Blue(0.145031,0.064953), White Point(0.279797,0.292492)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: A632N
Monitor Id: HRG321C
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: DVI
Monitor Advanced Color Capabilities: None
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll
Driver File Version: 23.21.0013.9077 (English)
Driver Version: 23.21.13.9077
DDI Version: 12
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 23/01/2018 00:00:00, 931584 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-50C0-11CF-1B50-523018C2DA35}
Vendor ID: 0x10DE
Device ID: 0x1380
SubSys ID: 0x105F10DE
Revision ID: 0x00A2
Driver Strong Name: oem1.inf:0f066de366d95723:Section020:23.21.13.9077:pci\ven_10de&dev_1380&subsys_105f10de
Rank Of Driver: 00D10001
Video Accel:
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
Card name: NVIDIA GeForce GTX 750 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 750 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1380&SUBSYS_105F10DE&REV_A2
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 6094 MB
Dedicated Memory: 2007 MB
Shared Memory: 4086 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.637219,0.344250), Green(0.310070,0.582531), Blue(0.143078,0.100109), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: VE710b-2
Monitor Id: VSC3919
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Monitor Advanced Color Capabilities: None
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll
Driver File Version: 23.21.0013.9077 (English)
Driver Version: 23.21.13.9077
DDI Version: 12
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 23/01/2018 00:00:00, 931584 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-50C0-11CF-1B50-523018C2DA35}
Vendor ID: 0x10DE
Device ID: 0x1380
SubSys ID: 0x105F10DE
Revision ID: 0x00A2
Driver Strong Name: oem1.inf:0f066de366d95723:Section020:23.21.13.9077:pci\ven_10de&dev_1380&subsys_105f10de
Rank Of Driver: 00D10001
Video Accel:
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
Sound Devices
-------------
Description: A632N (NVIDIA High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0060&SUBSYS_10DE105F&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0036.0006 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 15/12/2017 00:00:00, 226760 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: VoiceMeeter Aux Input (VB-Audio VoiceMeeter VAIO)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: VBAudioVMVAIO
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: vbaudio_vmvaio64_win7.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 21/04/2014 00:00:00, 41192 bytes
Other Files:
Driver Provider: VB-Audio Software
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (VB-Audio VoiceMeeter AUX VAIO)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: VBAudioVMAUXVAIO
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: vbaudio_vmauxvaio64_win7.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 21/04/2014 00:00:00, 41192 bytes
Other Files:
Driver Provider: VB-Audio Software
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A182&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7553 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 07/07/2015 00:00:00, 4514008 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek HD Audio 2nd output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A182&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7553 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 07/07/2015 00:00:00, 4514008 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (VB-Audio Virtual Cable)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: VBAudioVACWDM
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: vbaudio_cable64_win7.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 02/09/2014 00:00:00, 41192 bytes
Other Files:
Driver Provider: VB-Audio Software
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: CABLE Output (VB-Audio Virtual Cable)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: vbaudio_cable64_win7.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 9/2/2014 17:01:16, 41192 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: VoiceMeeter Aux Output (VB-Audio VoiceMeeter VAIO)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: vbaudio_vmvaio64_win7.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 9/29/2017 11:05:03, 41192 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7553 (English)
Driver Attributes: Final Retail
Date and Size: 7/7/2015 11:13:36, 4514008 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Microphone (HD Webcam C270)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: USBAUDIO.sys
Driver Version: 10.00.16299.0015 (English)
Driver Attributes: Final Retail
Date and Size: 9/29/2017 13:40:59, 135168 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: VoiceMeeter Aux Output (VB-Audio VoiceMeeter AUX VAIO)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: vbaudio_vmauxvaio64_win7.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 9/29/2017 11:05:04, 41192 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
---------------------
Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: Logitech HD Webcam C270
Location: n/a
SymbolicLink: \\?\usb#vid_046d&pid_0825&mi_00#8&1a933c64&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083}
Manufacturer: Logitech
HardwareID: USB\VID_046D&PID_0825&REV_0012&MI_00,USB\VID_046D&PID_0825&MI_00
DriverDesc: Logitech HD Webcam C270
DriverProvider: Logitech
DriverVersion: 13.80.853.0
DriverDateEnglish: 10/22/2012 00:00:00
DriverDateLocalized: 22/10/2012 00:00:00
Service: LVUVC64
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {E243A7E4-CD51-5D79-96B3-66FE6CDB580D}
ProblemCode: No Problem
BusReportedDeviceDesc: n/a
Parent: USB\VID_046D&PID_0825\B2663B00
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\LVUVC64,\Driver\usbccgp
ContainerCategory: Imaging.Webcam
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1A2C, 0x2124
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1A2C, 0x2124
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: USB\ROOT_HUB
| Service: usbhub
| Driver: usbhub.sys, 9/29/2017 13:41:08, 513944 bytes
| Driver: usbd.sys, 9/29/2017 13:41:08, 32152 bytes
|
+-+ USB Composite Device
| | Vendor/Product ID: 0x1A2C, 0x2124
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 9/29/2017 13:41:08, 168856 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x1A2C, 0x2124
| | | Location: 0000.0012.0000.001.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 9/29/2017 13:41:08, 40960 bytes
| | | Driver: hidclass.sys, 9/29/2017 13:41:08, 187392 bytes
| | | Driver: hidparse.sys, 9/29/2017 13:41:08, 45568 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x1A2C, 0x2124
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 9/29/2017 13:41:08, 40448 bytes
| | | | Driver: kbdclass.sys, 9/29/2017 13:41:08, 63384 bytes
| |
+-+ USB Composite Device
| | Vendor/Product ID: 0x046D, 0xC52B
| | Location: Port_#0002.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 9/29/2017 13:41:08, 168856 bytes
| |
| +-+ USB Input Device (Logitech Download Assistant)
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0000.0012.0000.002.000.000.000.000.000
| | | Matching Device ID: usb\vid_046d&pid_c52b&mi_00
| | | Service: HidUsb
| | | Driver: LogiLDA.DLL, 9/20/2012 15:02:06, 3933496 bytes
| | | Driver: LdaCx2.dll, 9/20/2012 15:02:06, 2458936 bytes
| | | Driver: msvcp110.dll, 11/5/2012 22:26:22, 661456 bytes
| | | Driver: msvcr110.dll, 11/5/2012 22:26:22, 849360 bytes
| | | Driver: vccorlib110.dll, 11/5/2012 22:26:22, 354264 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 9/29/2017 13:41:08, 40448 bytes
| | | | Driver: kbdclass.sys, 9/29/2017 13:41:08, 63384 bytes
| | |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0000.0012.0000.002.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 9/29/2017 13:41:08, 40960 bytes
| | | Driver: hidclass.sys, 9/29/2017 13:41:08, 187392 bytes
| | | Driver: hidparse.sys, 9/29/2017 13:41:08, 45568 bytes
| | |
| | +-+ HID-Compliant Mouse
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Upper Filters: wacomrouterfilter
| | | | Service: mouhid
| | | | Driver: wacomrouterfilter.sys, 12/20/2012 22:20:06, 15344 bytes
| | | | Driver: mouhid.sys, 9/29/2017 13:41:08, 32768 bytes
| | | | Driver: mouclass.sys, 9/29/2017 13:41:08, 57240 bytes
| | | | Driver: wdfcoinstaller01009.dll, 12/11/2012 22:12:00, 1721576 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 573.0 GB
Total Space: 952.9 GB
File System: NTFS
Model: TOSHIBA DT01ACA100
Drive: D:
Model: HL-DT-ST DVDRAM GH24NSD0
Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:02, 159744 bytes
System Devices
--------------
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A1821458&REV_00\3&61AAA01&0&A2
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.16299.0015 (English), 9/29/2017 13:40:59, 86016 bytes
Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.16299.0015 (English), 9/29/2017 13:40:59, 96768 bytes
Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.16299.0015 (English), 9/29/2017 13:40:59, 379392 bytes
Name: Standard SATA AHCI Controller
Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_B0021458&REV_00\3&61AAA01&0&88
Driver: C:\WINDOWS\system32\DRIVERS\storahci.sys, 10.00.16299.0098 (English), 11/26/2017 13:28:15, 149400 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&61AAA01&0&C0
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_96001022&REV_00\3&61AAA01&0&00
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&61AAA01&0&C1
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&61AAA01&0&C2
Driver: n/a
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_0C\4&300C63FB&0&0030
Driver: C:\WINDOWS\system32\DRIVERS\rt640x64.sys, 10.01.0505.2015 (English), 6/23/2015 02:37:04, 895256 bytes
Driver: C:\WINDOWS\system32\RtNicProp64.dll, 1.02.0000.0006 (English), 6/23/2015 02:37:04, 91272 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&61AAA01&0&C3
Driver: n/a
Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_96001022&REV_00\3&61AAA01&0&10
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.16299.0192 (English), 1/1/2018 12:39:44, 362904 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&61AAA01&0&C4
Driver: n/a
Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1022&DEV_9604&SUBSYS_96001022&REV_00\3&61AAA01&0&20
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.16299.0192 (English), 1/1/2018 12:39:44, 362904 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&61AAA01&0&C5
Driver: n/a
Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1022&DEV_9606&SUBSYS_96001022&REV_00\3&61AAA01&0&30
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.16299.0192 (English), 1/1/2018 12:39:44, 362904 bytes
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&61AAA01&0&9A
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 95640 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 454040 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 513944 bytes
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&61AAA01&0&92
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 95640 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 454040 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 513944 bytes
Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_00\3&61AAA01&0&A3
Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:03, 18840 bytes
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&61AAA01&0&98
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 30720 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 454040 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 513944 bytes
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&61AAA01&0&90
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 30720 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 454040 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 513944 bytes
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_50041458&REV_00\3&61AAA01&0&99
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 30720 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 454040 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 513944 bytes
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_50041458&REV_00\3&61AAA01&0&91
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 30720 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 454040 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 513944 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0FBC&SUBSYS_105F10DE&REV_A1\4&D7FEF2C&0&0110
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.16299.0015 (English), 9/29/2017 13:40:59, 86016 bytes
Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.16299.0015 (English), 9/29/2017 13:40:59, 96768 bytes
Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.16299.0015 (English), 9/29/2017 13:40:59, 379392 bytes
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&61AAA01&0&A5
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 30720 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 454040 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:08, 513944 bytes
Name: VIA USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Device ID: PCI\VEN_1106&DEV_3483&SUBSYS_50071458&REV_01\4&35435612&0&0020
Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.16299.0125 (English), 12/7/2017 23:24:06, 437144 bytes
Name: NVIDIA GeForce GTX 750 Ti
Device ID: PCI\VEN_10DE&DEV_1380&SUBSYS_105F10DE&REV_A2\4&D7FEF2C&0&0010
Driver: C:\WINDOWS\system32\DRIVERS\NVIDIA Corporation\Drs\dbInstaller.exe, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 464880 bytes
Driver: C:\WINDOWS\system32\DRIVERS\NVIDIA Corporation\Drs\nvdrsdb.bin, 1/24/2018 00:23:45, 1473020 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\NvContainerSetup.exe, 1.00.0007.0000 (English), 1/24/2018 00:23:45, 4181928 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\NvCplSetupInt.exe, 1.00.0007.0000 (English), 1/24/2018 00:23:45, 101308928 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 2.01.0000.0224 (English), 1/24/2018 00:23:45, 19952 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvd3d9wrap.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 219800 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 144592 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 2.01.0000.0224 (English), 1/24/2018 00:23:45, 19760 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvd3d9wrapx.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 262536 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 171712 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 11/9/2017 04:08:10, 27203 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 1/24/2018 00:23:45, 849392 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.9077 (English), 1/24/2018 00:23:45, 419312 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 1/24/2018 00:23:45, 78094 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.9077 (English), 1/24/2018 00:23:45, 509936 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.9077 (English), 1/24/2018 00:23:45, 918088 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 2.00.0004.0000 (English), 1/24/2018 00:23:45, 438768 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 2.00.0004.0000 (English), 1/24/2018 00:23:45, 532040 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvlddmkm.sys, 23.21.0013.9077 (English), 1/24/2018 21:41:38, 17493824 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nv-vk64.json, 1/24/2018 00:23:45, 669 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvd3dumx.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 18969472 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvd3dumx_cfg.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 19358800 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvinitx.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 197992 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 931584 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvoglshim64.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 173432 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvoglv64.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 35404592 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvumdshimx.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 577056 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvwgf2umx.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 28909824 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvwgf2umx_cfg.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 29740528 bytes
Driver: C:\WINDOWS\system32\NvFBC64.dll, 6.14.0013.9077 (English), 1/24/2018 00:23:45, 1126888 bytes
Driver: C:\WINDOWS\system32\NvIFR64.dll, 6.14.0013.9077 (English), 1/24/2018 00:23:45, 988464 bytes
Driver: C:\WINDOWS\system32\NvIFROpenGL.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 616240 bytes
Driver: C:\WINDOWS\system32\nvDecMFTMjpeg.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 740336 bytes
Driver: C:\WINDOWS\system32\nvEncMFTH264.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 1325384 bytes
Driver: C:\WINDOWS\system32\nvEncodeAPI64.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 795928 bytes
Driver: C:\WINDOWS\system32\nvapi64.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 4580832 bytes
Driver: C:\WINDOWS\system32\nvcompiler.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 40269808 bytes
Driver: C:\WINDOWS\system32\nvcuda.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 12843496 bytes
Driver: C:\WINDOWS\system32\nvcuvid.dll, 7.17.0013.9077 (English), 1/24/2018 00:23:45, 4308976 bytes
Driver: C:\WINDOWS\system32\nvfatbinaryLoader.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 1134768 bytes
Driver: C:\WINDOWS\system32\nvinfo.pb, 1/24/2018 00:23:45, 48407 bytes
Driver: C:\WINDOWS\system32\nvmcumd.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 618928 bytes
Driver: C:\WINDOWS\system32\nvopencl.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 19796336 bytes
Driver: C:\WINDOWS\system32\nvptxJitCompiler.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 13444552 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nv-vk32.json, 1/24/2018 00:23:45, 669 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvd3dum.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 15591424 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvd3dum_cfg.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 15912784 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvinit.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 171896 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumd.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 774304 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvoglshim32.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 145616 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvoglv32.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 27975152 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvumdshim.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 495352 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvwgf2um.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 24473608 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvwgf2um_cfg.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 25371952 bytes
Driver: C:\WINDOWS\SysWow64\NvFBC.dll, 6.14.0013.9077 (English), 1/24/2018 00:23:45, 1054704 bytes
Driver: C:\WINDOWS\SysWow64\NvIFR.dll, 6.14.0013.9077 (English), 1/24/2018 00:23:45, 939832 bytes
Driver: C:\WINDOWS\SysWow64\NvIFROpenGL.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 506864 bytes
Driver: C:\WINDOWS\SysWow64\nvDecMFTMjpeg.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 599352 bytes
Driver: C:\WINDOWS\SysWow64\nvEncMFTH264.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 1043128 bytes
Driver: C:\WINDOWS\SysWow64\nvEncodeAPI.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 635248 bytes
Driver: C:\WINDOWS\SysWow64\nvapi.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 3894304 bytes
Driver: C:\WINDOWS\SysWow64\nvcompiler.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 35180016 bytes
Driver: C:\WINDOWS\SysWow64\nvcuda.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 10900248 bytes
Driver: C:\WINDOWS\SysWow64\nvcuvid.dll, 7.17.0013.9077 (English), 1/24/2018 00:23:45, 3709424 bytes
Driver: C:\WINDOWS\SysWow64\nvfatbinaryLoader.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 885680 bytes
Driver: C:\WINDOWS\SysWow64\nvopencl.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 16449872 bytes
Driver: C:\WINDOWS\SysWow64\nvptxJitCompiler.dll, 23.21.0013.9077 (English), 1/24/2018 00:23:45, 11026080 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\VulkanRT-Installer.exe, 1.00.0065.0000 (English), 1/24/2018 00:23:45, 979288 bytes
Driver: C:\WINDOWS\system32\nvdispco6439077.dll, 2.00.0049.0004 (English), 1/24/2018 00:23:45, 1976120 bytes
Driver: C:\WINDOWS\system32\nvdispgenco6439077.dll, 2.00.0026.0002 (English), 1/24/2018 00:23:45, 1673616 bytes
Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&61AAA01&0&A4
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.16299.0192 (English), 1/1/2018 12:39:44, 362904 bytes
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_00\3&61AAA01&0&A1
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:03, 16280 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:03, 53144 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:03, 28568 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ataport.sys, 10.00.16299.0015 (English), 9/29/2017 13:41:03, 194456 bytes
Name: AMD SMBus
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851458&REV_3C\3&61AAA01&0&A0
Driver: n/a
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I will ask @phoebebebe13 to help you with what the DXDiag is saying about the graphics cards, when she comes onto the forums.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I'm going to try do a custom installation on my driver again, and do a clean installation. See if that fixes the issue.
I did have a thought regarding the two separate resolutions. I have two monitors, that are not at the same size. Could the DXDiag be looking at those for the resolutions? It's just a thought, but it's never done it before, so I'm not sure why it would start now. Hopefully it's just a simple fix that I'm missing.
It only happens on 1920x1080, I've never had any issues with that resolution until now. It started after an origins update, not even a Sims 4 update.
Hello
Try uninstalling and reinstalling origin and see if that helps the issue.
https://help.ea.com/en-in/help/origin/origin/manually-uninstalling-origin/
Also, try only using the one monitor and see if the issues remain then.
Sometimes simmers find that though previously they could use a higher resolution, they then need to use a lower resolution and use windowed mode.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Test each monitor as your main, and see if one likes the 1080 resolution. Having both already hooked up, it's just a matter of switching in settings which the game will load on.
> Hello
> Try uninstalling and reinstalling origin and see if that helps the issue.
>
>
> Also, try only using the one monitor and see if the issues remain then.
>
> Sometimes simmers find that though previously they could use a higher resolution, they then need to use a lower resolution and use windowed mode.
> @rosemow said:
> TheeDrewGamer wrote: »
>
> Sorry to be a bother, I'm still getting the error message. I've tried all the solutions suggested and tried looking for others, I'm not sure why it is still doing it. Is there anything else I can try?
>
> It only happens on 1920x1080, I've never had any issues with that resolution until now. It started after an origins update, not even a Sims 4 update.
>
>
>
>
> Hello
> Try uninstalling and reinstalling origin and see if that helps the issue.
>
>
> Also, try only using the one monitor and see if the issues remain then.
>
> Sometimes simmers find that though previously they could use a higher resolution, they then need to use a lower resolution and use windowed mode.
Hi Rosemow
I tried removing origin and my second monitor, still the same issue.
I've also been on EA chat, and they asked for the DxDiag and an MSInfo and they went through it and said there shouldn't be any reason as to why it won't load at that resolution. The graphics card is more than capable and the graphics drivers are up to date. They suggested a few things, like play in offline mode, reinstall origin but it's still the same. I don't know why this would help, but they suggested creating a new admin user, and seeing if the problem persists on that new user.
That shouldn't be a thing though, if it was working perfectly fine for years, at the settings they chose and it's able to run it at whatever resolution, then it shouldn't just force you to use windows mode, just so you can get into the game. If I can't get it to work, I'm going to have to but it's too close and looks horrible with my screen at that resolution.
Thank you for your help though Rosemow and ChelleJo!
I am sorry that you are having this iissue
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I have noticed that in the Nvidia Control Panel in the 3D settings. I don't have the option to select the preferred graphics processor for this program and I don't have the option to add "run with graphics processor" to Context menu.
I've done multiple clean installs of the drivers, which is apparently what might cause this. This might be the issue maybe? Does any one know how to get these options to appear.
Hello
I will ask @DeKay and @phoebebebe13 if they may be able to help you when they come onto the forums. They may be able to offer help.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
This might help anyone else that gets this error. What I did
- Open the sims explorer's properties (C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin) right click ts4_64.exe
- Go to the compatibility tab
- At the bottom there is an option that says 'Disable full-screen optimisations' tick the box next to it and save the settings.
- Now it should run perfectly
Thank you for all the help I got over the last week, it's been so stressful getting that to work again. But I'm so happy I got it up and running!
It is great that your game is working now!
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
> Ok after a week and many hours of raging, I finally got it working!
>
> This might help anyone else that gets this error. What I did
>
> - Open the sims explorer's properties (C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin) right click ts4_64.exe
> - Go to the compatibility tab
> - At the bottom there is an option that says 'Disable full-screen optimisations' tick the box next to it and save the settings.
> - Now it should run perfectly
>
> Thank you for all the help I got over the last week, it's been so stressful getting that to work again. But I'm so happy I got it up and running!
You beautiful person you, It's finally working again thanks to you! :smiley:
Here's info on my device:
Brand new HP Pavillion Power Desktop 580-1xx, Processor: AMD Ryzen 7 1700 Eight Core Processor
Name: Radeon TM RX 550
Chip Type: AMD Radeon Graphics Processor (0x699F)
Radeon info:
Software: 17.1.1, Crimson ReLive, Radeon RX 550
Here's what I've tried:
1. Since I apparantely have a Radeon AMD card I went to this link and tried to follow the directions. https://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/
But when I right click, this option doesn't pop up. What does pop up is the option to choose AMD Radeon graphics. So I've clicked on that. I don't see the options it tells me to click through, but I added TS4 under games. I get the same error.
2. I turned off Origin in game. Same error.
3. I updated the game.
4. I right clicked and repaired the game. Same error.
I feel like it's possible the game is trying to read from a chip instead of a card, and I don't know how to change that. I tried following this thread https://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/ but I don't have the "Configure switchable graphics" on the options that show up. I don't even know how to tell if this meets minimum requirements as the minimum requirements just list names of cards and processors. I don't know what that means.