Hello, Simmers!
If you pre-ordered The Sims 3 Into the Future through Origin and didn't get the email with the redemption instructions for the bonus content, the redemption instructions for both the Limited Edition and the Origin Exclusive Content are below.
Here's how to get your Limited Edition Quantum Power Pack!:
1. Install your The Sims 3 game first!
2. Register with The Sims 3 Community if you haven't already - Go to www.thesims3.com/register in your browser or click the "Sign Up Now" button on the Game Launcher.
3. Return to this page:
http://www.thesims3.com/incentive/futureredeem and enter the unique code you received from the Origin in the field on the right
4. Once your code is entered, you'll see a link to install the item from your Purchase History page (found on
http://store.thesims3.com/). Locate the item on your Purchase History page and click install**. This will launch the game and install your item.
**It may take up to 5 minutes for the item to appear on your Purchase History page.
Here's how to get your Origin exclusive Dark Industrial Set!:
1. Install your The Sims 3 game first!
2. Register with The Sims 3 Community if you haven't already - Go to www.thesims3.com/register in your browser or click the "Sign Up Now" button on the Game Launcher.
3. Return to this page:
http://www.thesims3.com/incentive/ep11origin and enter the unique code you received from the Origin in the field on the right
4. Once your code is entered, you'll see a link to install the item from your Purchase History page (found on
http://store.thesims3.com/). Locate the item on your Purchase History page and click install**. This will launch the game and install your item.
**It may take up to 5 minutes for the item to appear on your Purchase History page.
Let me know if you have any questions.
Thanks and happy simming!
Comments
If you bought your game in origin you dont need to re-register. you are already registered.
if you are logging in with the same account you use for origin, you should be registered already in this site and can redeem the code in the pages i mentioned.
Fun must be always -- Tomas Hertl (San Jose Sharks hockey player)
Did you pre order and you are in the US correct?
I will find out if their deployment is going still.
Simgurus:
I didn't order my game through Origin. I picked up a Limited Edition copy at Best Buy. (I am posting here, because it is the only help thread I saw for bonus content issues.)
I registered my game, and I was able to get the Cosmic Cosmetics set. No problem there.
However, when I enter the code for the exclusive limited edition content--the Quantum Power Pack--it won't go through and I get a message that says "We're sorry, this code has already been used!"
Your help will be greatly appreciated. I am contacting technical support in the meantime.
Thank you.
Update: I contacted customer support and they gave me a code. if another comes via e-mail, I'll share it with someone. I doubt I'll get one.
I pre-ordered the physical disk from Origin. Got my game today. It showed the Dark Industrial Set on my invoice, but I have never gotten an email with a redemption code.
Since I paid an extra $7 (shipping) just to get this Origin extra set, I will be really unhappy if I don't get it. I usually pre-order from Amazon and get free release day shipping.
Yes on both counts -- I received my game today, and I preordered a few weeks ago not long after the Dark Industrial Set was announced.
Fun must be always -- Tomas Hertl (San Jose Sharks hockey player)
"We're sorry, this code has already been used!"
Can someone tell me what to do to fix this?
Fun must be always -- Tomas Hertl (San Jose Sharks hockey player)
*Did not receive a code*.
Amazon customer service said they know nothing about bonus content. EA customer service said it's up to Amazon to give me a code. I notice someone at Amazon got the code from EA but none for me. Really unhappy with both Amazon and EA about this. It seems like EA could make it right if they wanted to. I do have proof of that pre-order. Won't bother to pre-order in the future. Neither store is interested in customer service.
I do have a screen shot of the Amazon page advertising the pre-order bonus, BTW.
Sent this to the appropriate people, hopefully you get someone soon that can give youa code.
Sure hope so. I preordered the SP and EP at the same time and registered the game the day it came. Origin sent a confirmation that it was coming, but no code for the industrial set and I haven't recieved on since.