Actually, you cannot just delete it. All the downloads from the store go into one or another of the big files in a game folder named DCCache, so in order to actually 'uninstall' something, you have to check mark the box next to it in the installer and then press the 'uninstall' button. If you just delete it from the launcher, the item is still mixed in with one the those files inside the DCCache folder. :shock:
I don't know how to get it out if the file has been deleted from your computer. If it went into your recycle bin, you can open that and then right click on the file and choose 'restore'. Then you can open the launcher and do the method I described above.
Actually, you cannot just delete it. All the downloads from the store go into one or another of the big files in a game folder named DCCache, so in order to actually 'uninstall' something, you have to check mark the box next to it in the installer and then press the 'uninstall' button. If you just delete it from the launcher, the item is still mixed in with one the those files inside the DCCache folder. :shock:
I don't know how to get it out if the file has been deleted from your computer. If it went into your recycle bin, you can open that and then right click on the file and choose 'restore'. Then you can open the launcher and do the method I described above.
The problem is that I can only find the set in the "Downloads" in the Launcher and not in the "Installed Content", so I only have the option to delete the set and not uninstall it. Most of the store content I have is only in the "Downloads" section of the Launcher. Sorry if it's a bit unclear - english is not my first language.
Hmmm, I don't understand why you cannot see it in the 'installed content' portion of the launcher because it should be there. Maybe you just missed it because I know from experience that a LOT of stuff can build up in there.
I wish I could say something more to help, but I am stumped on this. It may be possible to do a system restore from a time just before you deleted the chair from your launcher.
Oh yeah... if you bought the chair as a whole set and you can see the set in the installed content section,*brain fart* (missed where you said you cannot see the set. Actually the set may show up in all its seperate parts in the installed content section, so look again very carefully.
Whatever the case, I hope you get it sorted soon. I know it sux to have something wrong with your game. Good luck!
Hello )
I just want to add ...
People that have all the store items ... will not be able to see everything in the launcher.
So .. if you can't see it ... you can not uninstall it.
They need to upgrade the installer to accommodate the huge amount of items and sets.
Or .. we could always have to start a vanilla game and reinstall everything (
I don't buy a lot of sets, but I do have many single items because I like to pick and choose. Does that mean there's no way I can get the chair to work? :?
As I said before, look at your installed content again very carefully because you may have just missed it before.
Also, as darrqqrrad said, you can always force your game to make a new Sims 3 folder by removing the one you have now and starting up the game. Before doing that, make sure to save your 'saved games' folder, 'saved sims' folder and any other things you want to keep by cutting and then pasting them to a safe place, like your desktop or something.
Then you can redownload all your store stuff, put your saved games, etc back in and you should be good to go.
Hey, do not uninstall your game whatever you do! All you need to do is to cut and paste your Sims 3 folder (the one in your documents folder) onto your desktop. Then start up the game. It will regenerate a new Sims 3 folder. Quit the game.
THEN, all you have to do is to open the Sims 3 folder you saved to your desktop and put your saved games, etc back into your new Sims 3 folder. Don't play until you have redownloaded and installed all your store stuff, etc.
After that, you should be able to start up the game and play as if nothing ever happened, with everything, hopefully working. I wish ya the best of luck! Let us know how it goes.
I've had problems finding stuff to uninstall, but this has worked for me - sometimes.
Go & download just the chair from the store & install it.
You'll get the message that it's already installed, but it should then show up in the installed folder.
90% of the time this works for me, but sometimes I can't find the chair (or whatever) anyway.
If you have found it, you should be able to uninstall it & install it again without changing anything else.
Just give a try to uninstall that chair (set) this way:
1. Remove old .Sims3Pack copy of that chair (set) from your launcher (DOWNLOADS category) [delete glitched .Sims3Pack]
2. Re-download that chair (set) [get working .Sims3Pack]
3. Install that chair (set) [force to appear glitched chair (set) on INSTALLED CONTENT category]
4. Go to INSTALLED CONTENT category and uninstall that chair (set) [remove glitched chair (set) from your game]
5. Re-install that chair (set) again [install fixed version of your chair (set)]
Deleting IS NOT uninstalling. It is still installed if it was not uninstalled. Deleting just removes the item from the download folder - after installing content you can delete everything in your download folder and it will not affect things installed. I always remove all content from the download folder - then once you have successfully actually uninstalled the item, clean your cache files other wise if may hold the bad chairs in their - so that is a very important step after you uninstall ANYTHING in the game - from EA stuff to mods, otherwise it will still be in the game or parts of it and can on it's own reinstall the content.
Then when properly uninstalled, caches cleaned - reboot pc to get the slate cleaned before you go to purchase history and redownload the fixed version, then install that one, and it should work. I have those chairs so I know they work fine.
Post edited by Unknown User on
"Games Are Not The Place To Tell Stories, Games Are Meant To Let People Tell Their Own Stories"...Will Wright.
In dreams - I LIVE!
In REALITY, I simply exist.....
I actually have the same problem as the OP. My chair does not work. I have the updated chair because I did a clean reinstall of all of the expansions and stuff packs prior to University Life being released. I did not save a folder of store items; I redownloaded the ones that I wanted (it also helped me filter out some of the stuff I didn't use).
So I have the "fixed" chair but it's not actually fixed.
Hi, everyone. I just wanted to let you know I was having trouble with this chair working as well. Just now I uninstalled the dining chair from the launcher. I went into my game and re-installed it from shop mode in the game.
When I placed the chair in my house, I was able to use it. Darrqqrrad and PerfectVelvet, I don't know why it didn't work for you.
Thank you to all of you who instructed us how to get it to work again. I hope everyone who can't use it is able to find a way to get it to work in their game.
Check out my cooking Youtube channel: Living with Leigh
Just give a try to uninstall that chair (set) this way:
1. Remove old .Sims3Pack copy of that chair (set) from your launcher (DOWNLOADS category) [delete glitched .Sims3Pack]
2. Re-download that chair (set) [get working .Sims3Pack]
3. Install that chair (set) [force to appear glitched chair (set) on INSTALLED CONTENT category]
4. Go to INSTALLED CONTENT category and uninstall that chair (set) [remove glitched chair (set) from your game]
5. Re-install that chair (set) again [install fixed version of your chair (set)]
Hope it helps. Have a good day today!
I did step 1-4, cleaned caches and rebooted my pc. However, when I looked in my downloads folder the file was still there. It seems that the file remains in the downloads folder even when my launcher tells me that I have successfully uninstalled the file.
Comments
Ok, so this is a bit embarrassing, but I did all of the above and the chair is still unusable. What am I doing wrong?
The chair doesn't work in my game either.
Just went and checked.
Thank you for checking! I'm sorry it doesn' work in your game either.
I don't know how to get it out if the file has been deleted from your computer. If it went into your recycle bin, you can open that and then right click on the file and choose 'restore'. Then you can open the launcher and do the method I described above.
The problem is that I can only find the set in the "Downloads" in the Launcher and not in the "Installed Content", so I only have the option to delete the set and not uninstall it. Most of the store content I have is only in the "Downloads" section of the Launcher. Sorry if it's a bit unclear - english is not my first language.
I wish I could say something more to help, but I am stumped on this. It may be possible to do a system restore from a time just before you deleted the chair from your launcher.
Oh yeah... if you bought the chair as a whole set and you can see the set in the installed content section,*brain fart* (missed where you said you cannot see the set. Actually the set may show up in all its seperate parts in the installed content section, so look again very carefully.
Whatever the case, I hope you get it sorted soon. I know it sux to have something wrong with your game. Good luck!
I just want to add ...
People that have all the store items ... will not be able to see everything in the launcher.
So .. if you can't see it ... you can not uninstall it.
They need to upgrade the installer to accommodate the huge amount of items and sets.
Or .. we could always have to start a vanilla game and reinstall everything (
I have no idea on how to fix it.
Other than start with a vanilla game and reinstall (
Also, as darrqqrrad said, you can always force your game to make a new Sims 3 folder by removing the one you have now and starting up the game. Before doing that, make sure to save your 'saved games' folder, 'saved sims' folder and any other things you want to keep by cutting and then pasting them to a safe place, like your desktop or something.
Then you can redownload all your store stuff, put your saved games, etc back in and you should be good to go.
I guess I have to uninstall, redownload and install everything again, just to get that chair to work
THEN, all you have to do is to open the Sims 3 folder you saved to your desktop and put your saved games, etc back into your new Sims 3 folder. Don't play until you have redownloaded and installed all your store stuff, etc.
After that, you should be able to start up the game and play as if nothing ever happened, with everything, hopefully working. I wish ya the best of luck! Let us know how it goes.
Go & download just the chair from the store & install it.
You'll get the message that it's already installed, but it should then show up in the installed folder.
90% of the time this works for me, but sometimes I can't find the chair (or whatever) anyway.
If you have found it, you should be able to uninstall it & install it again without changing anything else.
1. Remove old .Sims3Pack copy of that chair (set) from your launcher (DOWNLOADS category) [delete glitched .Sims3Pack]
2. Re-download that chair (set) [get working .Sims3Pack]
3. Install that chair (set) [force to appear glitched chair (set) on INSTALLED CONTENT category]
4. Go to INSTALLED CONTENT category and uninstall that chair (set) [remove glitched chair (set) from your game]
5. Re-install that chair (set) again [install fixed version of your chair (set)]
Hope it helps. Have a good day today!
Then when properly uninstalled, caches cleaned - reboot pc to get the slate cleaned before you go to purchase history and redownload the fixed version, then install that one, and it should work. I have those chairs so I know they work fine.
"Games Are Not The Place To Tell Stories, Games Are Meant To Let People Tell Their Own Stories"...Will Wright.
In dreams - I LIVE!
In REALITY, I simply exist.....
So I have the "fixed" chair but it's not actually fixed.
I started a VANILLA game.
No mods.
The only thing I downloaded from the store was this chair.
It is unusable.
If it was fixed at some point .. it is broken again.
If a store GURU reads this could you check this chair for us??
When I placed the chair in my house, I was able to use it. Darrqqrrad and PerfectVelvet, I don't know why it didn't work for you.
Thank you to all of you who instructed us how to get it to work again. I hope everyone who can't use it is able to find a way to get it to work in their game.
I did step 1-4, cleaned caches and rebooted my pc. However, when I looked in my downloads folder the file was still there. It seems that the file remains in the downloads folder even when my launcher tells me that I have successfully uninstalled the file.
Uninstalling an item does not remove it from the downloads folder.