suddenly losing add on's ??

Pipersfun2 · March 22

Anyone else suddenly losing their add on's. I just noticed I didn't have my (bust the dust) anymore.

Let me know please if you are in the same boat.

LuvtehGeeks · March 22

Yes, recently get to work was missing, total fail, my sim has been a lvl 10 scientist since 2021 but now I'm having to re-invent all her inventions for work, her milestones are all missing, her gems and metals are missing and a bunch of harvestable's too. Some other pack was missing the next play session bút it wasn't an integral part of play as get to work...I think it was city living maybe. 🤔 Happy simming!

Mstybl95 · March 22

What do you mean you didn't have you pack anymore? Like it's not installed or it's completely gone from your EA account?

SweetieWright_84 · March 22

I got a little note on my Library on the EA app saying something like "some games have been removed". I looked and didn't see anything missing though. Is that what you're talking about?

Smellincoffee · March 22

I noticed this the first time I launched after the most recent patch. Several of my packs were listed as available for me to buy, despite my already owning them, and when I tried to click on the button it I said I needed a paid-for version of Sims 4 to buy DLC! I relaunch and things were much better, but clothing from one pack is showing up as corrupt in CAS -- if the sim tries to wear them they're missing body parts, there's lots of red and black, etc.

EA_Cade · March 22

Hey all,

There was an update recently on EA app to better highlight when you lose access to content because of an EA Play membership expiring, but I haven't seen any reports like these related to that as of yet.

If you're missing content that wasn't related to an EA Play membership expiring please let us know on Answers HQ or via Help.EA.com so we can address this ASAP.

Simburian · March 22

I've seen notices when downloading my own houses for use in a new game that 'some items that you don't own' have been removed. I never use other Simmers items in them. Does that mean that they've been updated or changed in the game? New colours etc? I can't find out what they are anyway. Not all that important but annoying.
I DO have all the packs installed.

LiELF · March 24

Simburian wrote: »

I've seen notices when downloading my own houses for use in a new game that 'some items that you don't own' have been removed. I never use other Simmers items in them. Does that mean that they've been updated or changed in the game? New colours etc? I can't find out what they are anyway. Not all that important but annoying.
I DO have all the packs installed.

I've had this happen as well, but it's been going on for years. I don't know if pack items get borked sometimes after a patch or what, but I do repair my game after I patch and it still happens and I never know what it was that disappeared.

Simburian · March 25

LiELF wrote: »

Simburian wrote: »

I've seen notices when downloading my own houses for use in a new game that 'some items that you don't own' have been removed. I never use other Simmers items in them. Does that mean that they've been updated or changed in the game? New colours etc? I can't find out what they are anyway. Not all that important but annoying.
I DO have all the packs installed.

I've had this happen as well, but it's been going on for years. I don't know if pack items get borked sometimes after a patch or what, but I do repair my game after I patch and it still happens and I never know what it was that disappeared.

Still it's not as annoying as my old Sims becoming werewolves, aliens, changing their gender preferences or colour I've noticed with resurrecting some old families. Diversity I don't mind but not forced on me.

RedDestiny92 · March 26

I don't know if this was added on the official site but I noticed this too, but for me even though it's annoying opening and closing the game with or without an app restart usually reconnects everything.

cyncie · March 27

RedDestiny92 wrote: »

I don't know if this was added on the official site but I noticed this too, but for me even though it's annoying opening and closing the game with or without an app restart usually reconnects everything.

This has been my experience, as well. The game will notify me when I try to start a save that I don’t own all the packs/content. I can tell it’s failed to load when the Resume button doesn’t appear in the main menu and it’s trying to get me to select a save instead. When I see that. I just quit and restart, and it’s fixed.

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suddenly losing add on's ??

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