Forum Announcement, Click Here to Read More From EA_Cade.
cant play sims 4? (sorry cant figure out where to post this)
lauren185817
Posts: 137 Member
sorry as it keeps taking to me the help center HQ and I just want to ask you guys as I get better answers and fast help
I am connected to the internet but my PLAY button on Origins is shadowed over where I cannot click on it at all it doesn't even give an option. Before that it said "new add on content ready for install" but I don't see anywhere to do this "install" so I then went and purchased a new stuff pack, installed it just fine and it STILL wont let me click play. so I went to my recent downloads and tried to click the play button through there directly on the new stuff pack I just bought and still nothing. ive closed down origins and reopened it and nothing. is there a must to update that has happened recently and maybe that's the "new add on content ready to install" is?? and how in the world do I download the new update?? thanks for anyways help
I am connected to the internet but my PLAY button on Origins is shadowed over where I cannot click on it at all it doesn't even give an option. Before that it said "new add on content ready for install" but I don't see anywhere to do this "install" so I then went and purchased a new stuff pack, installed it just fine and it STILL wont let me click play. so I went to my recent downloads and tried to click the play button through there directly on the new stuff pack I just bought and still nothing. ive closed down origins and reopened it and nothing. is there a must to update that has happened recently and maybe that's the "new add on content ready to install" is?? and how in the world do I download the new update?? thanks for anyways help
1
Comments
I am MAC and had an issue with Origin the other day and I was advised to run the Origin reset tool which worked for me:
https://answers.ea.com/t5/The-Sims-Mac/Origin-Client-Error/m-p/7305416#M15769
Otherwise I found a similar issue that may have been solved in the PC section:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-PLAY-button-won-t-highlite/m-p/3439987#M6088
Try shutting down your computer completely. Then restart the computer, log into origin, and see if the issue remains.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
thank you
yes I went ahead and completely shut down my labtop again, it finally said I had an update on my labtop and I did it. It finally worked. I still have the new add on content ready to install on there but I have no idea what that could be. thank you