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Computer shuts down when playing Sims 4
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It would be good to see all of the DXDiag infornation.
After you have saved your dxdiag info on your computer, go to the pastebin site https://pastebin.com
and copy/paste the dxdiag info into the white box there. Press the button to create the new paste/pastebin text file.
Then post here in this thread the web address of your dxdiag info that is on the pastebin site.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Try lowering the graphics settings and see if that helps. Playing in windowed mode or full screen windowed mode may also help.
Try turning off origin in-game and see if that helps. To do that, go to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Right after the (Windows) update I had this problem - only it went to blue screen with error message (this happened periodically and regularly not just while playing Sims). I figured it was some snafu with the update. So I ran msconfig.exe, booted in safe mode, then rebooted in normal mode and the problem went away. Odd. Then again, I had accidentally hit some ad.fly links too including one ad.fly "ad" which was a false claim that my computer was infected. This is why I hate, hate, hate ad.fly and its copycats. Given the choice between an ad.fly link and a patreon link for donators, I'll take the direct donators link every time. I think ad.fly ignores reports about bad ads.
Hello
I hope that you have no issues when you start to play.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Thanks again.
Hello
I will ask @phoebebebe13 to see if she may be able to help you.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
It could be a hardware issue. Your video card is considered old now .You need @chesterbigbird for possible hardware issues
it depends on your hardware. Chester is a build expert and why I paged her . She would need to know your power supply, tower make and model if it's custom. If off the shelf make and model computer etc.