Screenshots won't save to screenshots folder

MrMonty96 · March 2018

So recently my game decided to stop saving screenshots to my screenshots folder and I haven't been able to fix it. Yes I know where the screenshots folder is located before you ask

. I have repaired the game but to no avail. Anyone have any ideas?

ETA: I still get the notifications that i've taken a screenshot but nothing appears in the folder.

Meishak · March 2018

I had a problem similar to yours but then figured out that all my screenshots were out of order and when I rearranged by date my screenshots were there so maybe try that

rosemow · March 2018

Hello
Try moving the screenshots folder to the desktop. Launch the game, and a new screenshot folder should be generated in the sims 4 folder. Take some screenshots, then exit the game. Test to see if the screenshots are in the new screenshots folder.

MrMonty96 · March 2018

@rosemow thanks for replying, i've already tried that and it didn't work sadly. Any other options?

rosemow · March 2018

If you use One Drive, check to see if there is a screenshots folder there that the game may be usung instead of the correct one in Documents -Electronic Arts - Sims 4 folder.

If you don’t use One Drive, try using the search bar on your computer , and search to see if there may be another screenshots folder on your computer that the game is using instead of the one directly in the sims 4 folder

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Screenshots won't save to screenshots folder

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