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Game freezing after the City Living patch
Penelope
Posts: 3,298 Member
My game never froze before the City Living patch that just came out. Ever since the patch, it started freezing for short periods of time. (Several seconds.) That wasn't so bad, so I ignored it. Today, though, the whole game is freezing and staying frozen. It just did it three times. Argh!
Might want to check that out. I'm very excited about City Living, though. Can't wait.
Might want to check that out. I'm very excited about City Living, though. Can't wait.
1
Comments
Try playing in off line mode and see if that helps the issue.
Simmers have also been finding that their tray folder ( which holds the files of the sims and households that they have in their library ) has been causing issues.
Try moving your tray folder to the desktop , then test to see if the issues remain. If it helps, then just put back into the new tray folder that has been generated in the sims 4 folder the files of the sims and builds that you want or need to still have in your library. You can put the files back into the tray folder as you want to use the sims or builds in your game, then take them out again afterwards.
Your tray folder ( in your sims 4 folder ) contains the files of the sims households and the lots that you have saved to your library. Each sims household contains 5 files and an extra file for each extra sim. ( 1x .householdbinary, 1x trayitem, 2x .sgi, 1x .hhi and an extra sgi file for each extra sim) A Lot consists of 6-11 files, depending on how many floors your Lot has (1 trayitem file, 1blueprint file and 4 bpi files, and an extra bpi files for each extra floor).
You can sort the tray folder by date /time and that can help you to find which files relate to which sims household or build.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I had this same problem. Thank you for pointing this out, because switching back to 64-bit worked for me.
Hello
I am glad that switching back to 64 bit mode has helped the issue in your game.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello
I am sorry that you are having this issue.
Try moving your tray folder to the desktop and testing to see if that helps the issues. Doing that has been helping other simmers with this issue.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
That worked, thanks.
Hello
Your tray folder ( in your sims 4 folder ) contains the files of the sims households and the lots that you have saved to your library. Each sims household contains 5 files and an extra file for each extra sim. ( 1x .householdbinary, 1x trayitem, 2x .sgi, 1x .hhi and an extra sgi file for each extra sim) A Lot consists of 6-11 files, depending on how many floors your Lot has (1 trayitem file, 1blueprint file and 4 bpi files, and an extra bpi files for each extra floor).
You can sort the tray folder by date /time and that can help you to find which files relate to which sims household or build.
Some simmers use the tray importer tool to help them with seeing /organising the files in their tray folder.
http://luniversims.com/files/file/73-sims-4-tray-importer/
http://simsvip.com/2016/02/22/custom-showcase-the-sims-4-tray-importer-by-deevo/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I am sorry
Try moving your tray folder to the desktop then test to see if that helps.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
A LOT.
Hello
Try playing in offline mode and see if that helps the issue.
Simmers have also been finding that their tray folder ( which holds the files of the sims and households that they have in their library ) has been causing issues.
Try moving your tray folder to the desktop , then test to see if the issues remain. Don't delete the tray folder though
http://sims4.crinrict.com/en/2016/10/lags-and-freezes-patch-1-24-102/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello @mscosmo
The tray folder is in Documents -electronic arts-sims 4 -tray.
The tray folder is in the sims 4 folder. When you move it to your desktop or another part of your computer , don't delete the folder when you place it there. Keep it there on the desktop or other area of your computer because it contains the files of all the sims and builds that you have in your library.
http://sims4.crinrict.com/en/2016/10/lags-and-freezes-patch-1-24-102/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I'll give it a try.
You're welcome
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello
Does your game start to freeze when going to game options? If it does, try moving to the desktop the options or options.ini file that is in your sims 4 folder and see if that helps the issue.
If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and test to see if the issue is still there. If it has helped with the issue, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem.
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello
Some Simmers have been finding that their tray folder ( which holds the files of the sims and households that they have in their library ) has been causing issues when using the Gallery.
Try moving your tray folder to the desktop , then test to see if the issues remain. Don't delete the tray folder though, because the tray folder contains all the sims and builds that you.
When you go to the library, the only items there will be the EA sims and builds.
http://sims4.crinrict.com/en/2016/10/lags-and-freezes-patch-1-24-102/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Are game saves in that folder or in another folder?
If I move all my library stuff to the gallery and delete everything I saved to the gattery, can I access my stuff from there without the old tray folder?
Games saves are in Saves, not Tray. Moving your Tray folder out won't affect them at all. What I've done is to move my Tray files into a separate folder in a way that I can identify what they are, so I only have to move back the ones I'm looking for, not all of them. I used Sims 4 Tray Importer for this. It can gather together every file for each household or lot and export it to its own Zip folder, with a meaningful filename. I've organized all those into subfolder in my "Tray Backup" folder. If I save more in game or download more, I can just Zip those up and move them too. Advantage: I wasn't moving 4,000 files back in the other day just to get the Altos into my game! (I'd downloaded them last week.)
Thanks Luth, I'll give that a try tomorrow.
Hello @Dannydanbo
When you move your tray folder to the desktop, a new tray folder will be generated. All the sims/builds that you have saved to your library will be in your tray folder on the desktop.
If you don't need to access those sims or households, you can just keep the same new tray folder in the sims 4 folder. You don't need to keep taking it out each time.
Your save game files are in your save folder and are not affected by the removal of the tray folder.
It is a good idea to save all your sims/builds to the community section of the gallery. You can access them from there. Before deleting the sims/builds from your library, make a backup copy of your tray folder and place it on the desktop or an external drive.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase