Does anyone know how to stop those add on info windows from popping up everytime I start my game? It wouldn't bother me so much except for the fact that it's 10 popup windows to close every time before I can even try to click anything else! They are only supposed to pop up the first time after installing a stuff or expansion pack but they are there every time I open the game, it's very annoying.
I have tried disabling all CC.
I have removed all CC completely and played with a freshly installed game.
I have repaired the game and played with CC.
I have repaired the game and played without CC.
I have also tried resetting my sims 4 folder.
Any other ideas would be greatly appreciated as these popups are driving me nuts!
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When the pop ups come up, is there an option on them to tick them, rather than pressing an x to close them ? If there is a tick on the pop up box, press that and it may help to prevent them appearing again.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Sadly there is no tick box.
Try turning off origin in-game and see if that helps.
http://sims4.crinrict.com/en/2014/09/deactivate-origin-in-game/
Try uninstalling and reinstalling origin.
Try launching the game, then when the pop ups come up close them. Then start a new game, play it for a little while, then save it. Exit the game, and come completely out of the game. Then go back in again and see if the issue remains.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Unistalled and reinstalled origin, started game with and without origin in-game on and it still happens.
Also did the start a new game thing and it still happens
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I have been searching trying to find a way to stop the pop ups.
If you haven't already done this, you may need to uninstall and reinstall the whole sims 4 game. I am sorry If you do that, make a back up copy and place it on an external drive before uninstalling.
http://sims4.crinrict.com/en/2014/09/backups/
I wasn't sure if you meant in your first post that it was a new save game that you tested it with or a complete reinstallation.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Thank you @rosemow and @DeKay for your help
Perhaps you may need to make a bug report on the AHQ EA site and see if someone else there is having the same issue.
http://answers.ea.com/t5/The-Sims-4-Bug-Reports/bd-p/The-Sims-4-Bugs
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
The suggestion rosemow mentioned might help.
Also, I don't know if this might help but try deleting Origin cache files. Make sure you delete the hidden ones too.
http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/
When the pop ups appear, could you try pressing the escape button. Then the next time, they perhaps may not appear.
Try manually uninstalling and reinstalling origin
https://help.ea.com/nz/article/manually-uninstalling-origin/
Some other things to do that may help are to clear out your web browser cache and the temporary files.
http://help.ea.com/article/clearing-your-browsers-cache
http://help.ea.com/article/clearing-your-temporary-files
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
When you reset your folder, did you put that back ? If so, try moving it to the desktop again and let the game create a new one. You should then get all the Windows and all the rewards again. Click them away and then restart to see if it helped or not.
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
It is very helpful to know about the file.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
@DeKay - I can't remember the exact time it started but it had been since after christmas. It just took this long to drive me nuts. I followed the instructions to delete the Origin cache files and that did not work.
@crinrict - When I reset my folder the Sims folder was completely deleted. I tried it without adding my CC back in (only used the game generated files and folders) and with my CC back in. Neither helped.
Try going to your sims 4 folder and deleting the ReticulatedSplinesView and the ReticulatedSplines files
Then launch the game. Click through all the pop ups.
Then exit the game completely. Then start the game again and see if the issue remains.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
That's so awesome to hear. Happy playing!
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial