So I have a really annoying bug in my game that makes it really hard to play and I want to know if anyone of you are also struggling with this same bug. So a lot of the time the game will freeze and will only unfreeze if I put it into buy mode and then back. That seems to fix it for like 2 minutes then it keeps happening again and again. so half the time I am playing I am constantly going in and out of buy mode to fix the freezing. This bug makes it really hard to enjoy the game.
0
Comments
http://help.ea.com/en/article/how-to-gather-dxdiag-information/
If it does not fit, split it up into multiple posts.
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_9097104D&REV_09
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SNY0025
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.4252 (English)
Driver Version: 10.18.10.4252
DDI Version: 11.2
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Not Supported by WiFi driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 7/30/2015 22:46:22, 11053040 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-6163-9DB0B4C2C735}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x9097104D
Revision ID: 0x0009
Driver Strong Name: oem23.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.4252:pci\ven_8086&dev_0166
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speaker/HP (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_104D6300&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7535 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/24/2015 22:57:00, 4504320 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7535 (English)
Driver Attributes: Final Retail
Date and Size: 6/24/2015 22:57:00, 4504320 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Video Capture Devices
Number of Devices: 1
FriendlyName: USB2.0 Camera
Location: Front
SymbolicLink: \\?\usb#vid_5986&pid_0265&mi_00#7&2a074b25&1&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB\VID_5986&PID_0265&REV_2508&MI_00,USB\VID_5986&PID_0265&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 10.0.10240.16384
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 6/21/2006 12:00:00 AM
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: USB2.0 Camera
Parent: USB\VID_5986&PID_0265\SN0001
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging
DirectInput Devices
Device Name: Mouse
Attached: 1
(I don't think it is the graphics card)
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x0688
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x0688
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: CoolTouch® USB Interface 1
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2149, 0x2402
FF Driver: n/a
Device Name: RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x0688
FF Driver: n/a
Device Name: Sony Wireless State Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x0688
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub (xHCI)
| Vendor/Product ID: 0x8086, 0x1E31
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 8/2/2015 22:17:45, 516960 bytes
|
+-+ USB Composite Device
| | Vendor/Product ID: 0x046D, 0xC52B
| | Location: Port_#0003.Hub_#0003
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 7/10/2015 06:59:39, 159072 bytes
| |
| +-+ USB Input Device (Logitech Download Assistant)
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0000.0014.0000.003.000.000.000.000.000
| | | Matching Device ID: usb\vid_046d&pid_c52b&mi_00
| | | Service: HidUsb
| | | Driver: LogiLDA.DLL, 9/20/2012 19:02:06, 3933496 bytes
| | | Driver: LdaCx2.dll, 9/20/2012 19:02:06, 2458936 bytes
| | | Driver: msvcp110.dll, 9/20/2012 19:02:06, 661448 bytes
| | | Driver: msvcr110.dll, 9/20/2012 19:02:06, 828872 bytes
| | | Driver: vccorlib110.dll, 9/20/2012 19:02:04, 354264 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 7/10/2015 06:59:38, 36864 bytes
| | | | Driver: kbdclass.sys, 7/10/2015 06:59:38, 62304 bytes
| | |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0000.0014.0000.003.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 7/10/2015 06:59:38, 38400 bytes
| | | Driver: hidclass.sys, 7/10/2015 06:59:38, 153088 bytes
| | | Driver: hidparse.sys, 7/10/2015 06:59:38, 39936 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 7/10/2015 06:59:39, 32256 bytes
| | | | Driver: mouclass.sys, 7/10/2015 06:59:39, 59232 bytes
| |
+-+ USB Composite Device
| | Vendor/Product ID: 0x054C, 0x0688
| | Location: Port_#0004.Hub_#0003
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 7/10/2015 06:59:39, 159072 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x054C, 0x0688
| | | Location: 0000.0014.0000.004.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 7/10/2015 06:59:38, 38400 bytes
| | | Driver: hidclass.sys, 7/10/2015 06:59:38, 153088 bytes
| | | Driver: hidparse.sys, 7/10/2015 06:59:38, 39936 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x054C, 0x0688
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 7/10/2015 06:59:38, 36864 bytes
| | | | Driver: kbdclass.sys, 7/10/2015 06:59:38, 62304 bytes
| | |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x054C, 0x0688
| | | Location: 0000.0014.0000.004.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 7/10/2015 06:59:38, 38400 bytes
| | | Driver: hidclass.sys, 7/10/2015 06:59:38, 153088 bytes
| | | Driver: hidparse.sys, 7/10/2015 06:59:38, 39936 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x054C, 0x0688
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 7/10/2015 06:59:39, 32256 bytes
| | | | Driver: mouclass.sys, 7/10/2015 06:59:39, 59232 bytes
Gameport Devices
PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *PNP0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/10/2015 06:59:38, 114688 bytes
| Driver: kbdclass.sys, 7/10/2015 06:59:38, 62304 bytes
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 1724.1 GB
Total Space: 1867.6 GB
File System: NTFS
Model: Hitachi HDS5C3020ALA632
Drive:
Model: Optiarc DVD RW AD-7800H
Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.10240.16384 (English), 7/10/2015 06:59:39, 174080 bytes
System Devices
Name: Ricoh 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1180&DEV_E832&SUBSYS_9097104D&REV_05\4&22729173&0&03E1
Driver: C:\WINDOWS\system32\DRIVERS\1394ohci.sys, 10.00.10240.16384 (English), 7/10/2015 06:59:38, 235520 bytes
Name: Memory Controller
Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_9097104D&REV_09\3&11583659&0&00
Driver: n/a
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_9097104D&REV_07\4&28BF98F4&0&00E2
Driver: C:\WINDOWS\system32\DRIVERS\rt640x64.sys, 9.01.0401.2015 (English), 7/10/2015 06:59:39, 587264 bytes
Name: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_9097104D&REV_04\3&11583659&0&FB
Driver: n/a
Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_9097104D&REV_C4\3&11583659&0&E0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.10240.16390 (English), 8/7/2015 19:47:40, 325984 bytes
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_9097104D&REV_04\3&11583659&0&B0
Driver: C:\WINDOWS\system32\DRIVERS\HECIx64.sys, 8.01.0000.1263 (English), 7/30/2012 22:08:11, 62784 bytes
Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_9097104D&REV_04\3&11583659&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\iaStorA.sys, 11.05.0003.1004 (English), 9/5/2012 02:36:21, 645952 bytes
Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_9097104D&REV_04\3&11583659&0&A0
Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.10240.16384 (English), 7/10/2015 06:59:39, 371552 bytes
Name: Intel(R) HD Graphics 4000
Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_9097104D&REV_09\3&11583659&0&10
Driver: C:\WINDOWS\system32\DRIVERS\igdkmd64.sys, 10.18.0010.4252 (English), 7/30/2015 22:45:32, 3797960 bytes
Driver: C:\WINDOWS\system32\igd10iumd64.dll, 10.18.0010.4252 (English), 7/30/2015 22:46:22, 12334064 bytes
Driver: C:\WINDOWS\system32\igdusc64.dll, 10.18.0010.4252 (English), 7/30/2015 22:46:22, 4636608 bytes
Driver: C:\WINDOWS\system32\igdmd64.dll, 10.18.0010.4252 (English), 7/30/2015 22:46:22, 467688 bytes
Driver: C:\WINDOWS\system32\igfxcmrt64.dll, 3.00.0000.1284 (English), 7/30/2015 22:46:22, 199080 bytes
Driver: C:\WINDOWS\system32\igfx11cmrt64.dll, 3.00.0000.1284 (English), 7/30/2015 22:45:32, 193520 bytes
Driver: C:\WINDOWS\system32\igfxcmjit64.dll, 3.00.0000.1284 (English), 7/30/2015 22:45:32, 2035696 bytes
Driver: C:\WINDOWS\system32\IccLibDll_x64.dll, 7/30/2015 22:45:32, 102896 bytes
Driver: C:\WINDOWS\system32\igdde64.dll, 7/30/2015 22:45:32, 232944 bytes
Driver: C:\WINDOWS\SysWow64\igdde32.dll, 7/30/2015 22:45:32, 194544 bytes
Driver: C:\WINDOWS\system32\iglhxs64.vp, 7/11/2015 00:49:46, 2564 bytes
Driver: C:\WINDOWS\system32\iglhxo64.vp, 7/11/2015 00:29:50, 44025 bytes
Driver: C:\WINDOWS\system32\iglhxc64.vp, 7/11/2015 00:29:50, 43494 bytes
Driver: C:\WINDOWS\system32\iglhxg64.vp, 7/11/2015 00:29:50, 43256 bytes
Driver: C:\WINDOWS\system32\iglhxo64_dev.vp, 7/11/2015 00:29:50, 42079 bytes
Driver: C:\WINDOWS\system32\iglhxc64_dev.vp, 7/11/2015 00:29:50, 43816 bytes
Driver: C:\WINDOWS\system32\iglhxg64_dev.vp, 7/11/2015 00:29:50, 43298 bytes
Driver: C:\WINDOWS\system32\iglhxa64.vp, 7/11/2015 00:29:50, 1125 bytes
Driver: C:\WINDOWS\system32\iglhxa64.cpa, 7/11/2015 00:29:50, 2813952 bytes
Driver: C:\WINDOWS\system32\iglhcp64.dll, 9.00.0020.9000 (English), 7/30/2015 22:46:22, 229648 bytes
Driver: C:\WINDOWS\system32\iglhsip64.dll, 9.00.0020.9000 (English), 7/30/2015 22:46:22, 1155984 bytes
Driver: C:\WINDOWS\SysWow64\igdusc32.dll, 10.18.0010.4252 (English), 7/30/2015 22:46:22, 3668768 bytes
Driver: C:\WINDOWS\SysWow64\igdmd32.dll, 10.18.0010.4252 (English), 7/30/2015 22:46:22, 378816 bytes
Driver: C:\WINDOWS\SysWow64\igd10iumd32.dll, 10.18.0010.4252 (English), 7/30/2015 22:46:22, 11905424 bytes
Driver: C:\WINDOWS\SysWow64\igdumdim32.dll, 10.18.0010.4252 (English), 7/30/2015 22:46:22, 10574976 bytes
Driver: C:\WINDOWS\SysWow64\igdail32.dll, 7/30/2015 22:45:32, 152560 bytes
Driver: C:\WINDOWS\SysWow64\iglhcp32.dll, 9.00.0020.9000 (English), 7/30/2015 22:46:22, 194352 bytes
Driver: C:\WINDOWS\SysWow64\iglhsip32.dll, 9.00.0020.9000 (English), 7/30/2015 22:46:22, 1151832 bytes
Driver: C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe, 9.00.0020.9000 (English), 7/30/2015 22:45:34, 290208 bytes
Driver: C:\WINDOWS\SysWow64\igfxcmrt32.dll, 3.00.0000.1284 (English), 7/30/2015 22:46:22, 169352 bytes
Driver: C:\WINDOWS\SysWow64\igfx11cmrt32.dll, 3.00.0000.1284 (English), 7/30/2015 22:45:32, 163824 bytes
Driver: C:\WINDOWS\SysWow64\igfxcmjit32.dll, 3.00.0000.1284 (English), 7/30/2015 22:45:32, 1766896 bytes
Driver: C:\WINDOWS\system32\difx64.exe, 1.04.0001.0000 (English), 7/30/2015 22:45:32, 164256 bytes
Driver: C:\WINDOWS\system32\igfxDH.dll, 6.15.0010.4252 (English), 7/30/2015 22:45:32, 678896 bytes
Driver: C:\WINDOWS\system32\igfxDHLib.dll, 1.00.0000.0000 (Invariant Language), 7/30/2015 22:45:32, 68080 bytes
Driver: C:\WINDOWS\system32\igfxDHLibv2_0.dll, 1.00.0000.0000 (Invariant Language), 7/30/2015 22:45:32, 78320 bytes
Driver: C:\WINDOWS\system32\igfxDI.dll, 6.15.0010.4252 (English), 7/30/2015 22:45:32, 285168 bytes
Driver: C:\WINDOWS\system32\igfxDILib.dll, 1.00.0000.0000 (Invariant Language), 7/30/2015 22:45:32, 19440 bytes
Driver: C:\WINDOWS\system32\igfxDILibv2_0.dll, 1.00.0000.0000 (Invariant Language), 7/30/2015 22:45:32, 18928 bytes
Driver: C:\WINDOWS\system32\igfxLHM.dll, 6.15.0010.4252 (English), 7/30/2015 22:45:32, 261104 bytes
Driver: C:\WINDOWS\system32\igfxLHMLib.dll, 1.00.0000.0000 (Invariant Language), 7/30/2015 22:45:32, 13808 bytes
Driver: C:\WINDOWS\system32\igfxLHMLibv2_0.dll, 1.00.0000.0000 (Invariant Language), 7/30/2015 22:45:32, 13808 bytes
Driver: C:\WINDOWS\system32\igfxEM.exe, 6.15.0010.4252 (English), 7/30/2015 22:45:32, 540064 bytes
Driver: C:\WINDOWS\system32\igfxEMLib.dll, 1.00.0000.0000 (Invariant Language), 7/30/2015 22:45:32, 18928 bytes
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,10.00.10240.16384
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,10.00.10240.16384
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,10.00.10240.16384
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,10.00.10240.16384
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,10.00.10240.16384
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,10.00.10240.16384
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,10.00.10240.16384
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,10.00.10240.16384
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,10.00.10240.16384
DV Muxer,0x00400000,0,0,qdv.dll,10.00.10240.16384
Color Space Converter,0x00400001,1,1,quartz.dll,10.00.10240.16384
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.10240.16384
AVI Splitter,0x00600000,1,1,quartz.dll,10.00.10240.16384
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,10.00.10240.16384
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,10.00.10240.16384
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.10132.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,10.00.10240.16384
StreamBufferSink,0x00200000,0,0,sbe.dll,10.00.10240.16384
MJPEG Decompressor,0x00600000,1,1,quartz.dll,10.00.10240.16384
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,10.00.10240.16384
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,10.00.10240.16384
VBI Codec,0x00600000,1,4,VBICodec.ax,10.00.10240.16384
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,10.00.10240.16384
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,10.00.10240.16384
SBE2FileScan,0x00200000,0,0,sbe.dll,10.00.10240.16384
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,12.00.10240.16384
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,10.00.10240.16384
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,10.00.10240.16384
DV Splitter,0x00600000,1,2,qdv.dll,10.00.10240.16384
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,10.00.10240.16384
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,12.00.10240.16384
ACM Wrapper,0x00600000,1,1,quartz.dll,10.00.10240.16384
Video Renderer,0x00800001,1,0,quartz.dll,10.00.10240.16384
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,10.00.10240.16384
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,10.00.10240.16384
Video Renderer,0x00400000,1,0,quartz.dll,10.00.10240.16384
VPS Decoder,0x00200000,0,0,WSTPager.ax,10.00.10240.16384
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.10240.16384
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,10.00.10240.16384
File writer,0x00200000,1,0,qcap.dll,10.00.10240.16384
DVD Navigator,0x00200000,0,3,qdvd.dll,10.00.10240.16384
Overlay Mixer2,0x00200000,1,1,,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,12.00.10240.16384
WST Pager,0x00200000,1,1,WSTPager.ax,10.00.10240.16384
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,10.00.10240.16384
DV Video Decoder,0x00800000,1,1,qdv.dll,10.00.10240.16384
SampleGrabber,0x00200000,1,1,qedit.dll,10.00.10240.16384
Null Renderer,0x00200000,1,0,qedit.dll,10.00.10240.16384
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,10.00.10240.16384
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,10.00.10240.16384
StreamBufferSource,0x00200000,0,0,sbe.dll,10.00.10240.16384
Smart Tee,0x00200000,1,2,qcap.dll,10.00.10240.16384
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,10.00.10240.16384
AVI/WAV File Source,0x00400000,0,2,quartz.dll,10.00.10240.16384
Wave Parser,0x00400000,1,1,quartz.dll,10.00.10240.16384
MIDI Parser,0x00400000,1,1,quartz.dll,10.00.10240.16384
Multi-file Parser,0x00400000,1,1,quartz.dll,10.00.10240.16384
File stream renderer,0x00400000,1,1,quartz.dll,10.00.10240.16384
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,12.00.10132.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,10.00.10240.16384
AVI Mux,0x00200000,1,0,qcap.dll,10.00.10240.16384
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,10.00.10240.16384
File Source (Async.),0x00400000,0,1,quartz.dll,10.00.10240.16384
File Source (URL),0x00400000,0,1,quartz.dll,10.00.10240.16384
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,10.00.10240.16384
Enhanced Video Renderer,0x00200000,1,0,evr.dll,10.00.10240.16384
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,10.00.10240.16384
MPEG Video Decoder,0x40000001,1,1,quartz.dll,10.00.10240.16384
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,10.00.10240.16384
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,10.00.10240.16384
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,10.00.10240.16384
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,10.00.10240.16384
DV Video Encoder,0x00200000,0,0,qdv.dll,10.00.10240.16384
MJPEG Compressor,0x00200000,0,0,quartz.dll,10.00.10240.16384
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,10.00.10240.16384
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,10.00.10240.16384
IMA ADPCM,0x00200000,1,1,quartz.dll,10.00.10240.16384
PCM,0x00200000,1,1,quartz.dll,10.00.10240.16384
Microsoft ADPCM,0x00200000,1,1,quartz.dll,10.00.10240.16384
GSM 6.10,0x00200000,1,1,quartz.dll,10.00.10240.16384
CCITT A-Law,0x00200000,1,1,quartz.dll,10.00.10240.16384
CCITT u-Law,0x00200000,1,1,quartz.dll,10.00.10240.16384
MPEG Layer-3,0x00200000,1,1,quartz.dll,10.00.10240.16384
Audio Capture Sources:
Microphone (Realtek High Definition Audio),0x00200000,0,0,qcap.dll,10.00.10240.16384
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,10.00.10240.16384
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,10.00.10240.16384
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,10.00.10240.16384
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,10.00.10240.16384
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,10.00.10240.16384
WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,10.00.10240.16384
USB2.0 Camera,0x00200000,1,1,ksproxy.ax,10.00.10240.16384
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,10.00.10240.16384
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.10240.16384
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.10240.16384
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.10240.16384
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.10240.16384
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,10.00.10240.16384
Video Capture Sources:
USB2.0 Camera,0x00200000,1,1,ksproxy.ax,10.00.10240.16384
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,10.00.10240.16384
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,10.00.10240.16384
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,10.00.10240.16384
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,10.00.10240.16384
Encrypt/Tag,0x00200000,0,0,EncDec.dll,10.00.10240.16384
PTFilter,0x00200000,0,0,EncDec.dll,10.00.10240.16384
XDS Codec,0x00200000,0,0,EncDec.dll,10.00.10240.16384
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,10.00.10240.16384
Audio Renderers:
Speaker/HP (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,10.00.10240.16384
Default DirectSound Device,0x00800000,1,0,quartz.dll,10.00.10240.16384
Default WaveOut Device,0x00200000,1,0,quartz.dll,10.00.10240.16384
DirectSound: Speaker/HP (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,10.00.10240.16384
Preferred DirectShow Filters
[HKEY_LOCAL_MACHINE\Software\Microsoft\DirectShow\Preferred]
<media subtype GUID>, [<filter friendly name>, ]<filter CLSID>
MEDIASUBTYPE_MPEG1Payload, MPEG Video Decoder, CLSID_CMpegVideoCodec
MEDIASUBTYPE_MPEG1Packet, MPEG Video Decoder, CLSID_CMpegVideoCodec
MEDIASUBTYPE_DVD_LPCM_AUDIO, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
MEDIASUBTYPE_MPEG2_AUDIO, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
MEDIASUBTYPE_MPEG2_VIDEO, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
{78766964-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
{7634706D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_mp4s, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
{6C737664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
{64737664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
{64697678-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
{64687664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
{58564944-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
{5634504D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_MP4S, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_WMVR, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVP, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MJPG, MJPEG Decompressor, CLSID_MjpegDec
{44495658-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_WMVA, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_mpg4, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_MPG4, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_h264, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
MEDIASUBTYPE_H264, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
MEDIASUBTYPE_WMV3, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_mp43, Mpeg43 Decoder DMO, CLSID_CMpeg43DecMediaObject
MEDIASUBTYPE_MP43, Mpeg43 Decoder DMO, CLSID_CMpeg43DecMediaObject
MEDIASUBTYPE_m4s2, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_WMV2, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MSS2, WMV Screen decoder DMO, CLSID_CMSSCDecMediaObject
MEDIASUBTYPE_M4S2, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_WVP2, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_mp42, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_MP42, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_WMV1, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MSS1, WMV Screen decoder DMO, CLSID_CMSSCDecMediaObject
MEDIASUBTYPE_WVC1, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_AVC1, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
{20637664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
MEDIASUBTYPE_MPEG_LOAS, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
MEDIASUBTYPE_MPEG_ADTS_AAC, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
MEDIASUBTYPE_WMAUDIO_LOSSLESS, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
MEDIASUBTYPE_WMAUDIO3, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
WMMEDIASUBTYPE_WMAudioV8, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
MEDIASUBTYPE_MSAUDIO1, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
MEDIASUBTYPE_RAW_AAC1, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
WMMEDIASUBTYPE_MP3, MP3 Decoder DMO, CLSID_CMP3DecMediaObject
MEDIASUBTYPE_MPEG1AudioPayload, MPEG Audio Decoder, CLSID_CMpegAudioCodec
WMMEDIASUBTYPE_WMSP2, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
WMMEDIASUBTYPE_WMSP1, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms]
<category>:
<transform friendly name>, <transform CLSID>, <flags>, [<merit>, ]<file name>, <file version>
Video Decoders:
Intel® Hardware M-JPEG Decoder MFT, {00C69F81-0524-48C0-A353-4DD9D54F9A6E}, 0x6, 7, mfx_mft_mjpgvd_64.dll, 6.15.0006.0002
Microsoft MPEG Video Decoder MFT, {2D709E52-123F-49B5-9CBC-9AF5CDE28FB9}, 0x1, msmpeg2vdec.dll, 12.00.10132.0000
DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}, 0x1, mfdvdec.dll, 10.00.10240.16384
Microsoft H265 Video Decoder MFT, {420A51A3-D605-430C-B4FC-45274FA6C562}, 0x1, hevcdecoder.dll, 10.00.10240.16384
Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT, 0x1, mp4sdecd.dll, 10.00.10240.16384
Microsoft H264 Video Decoder MFT, CLSID_CMSH264DecoderMFT, 0x1, msmpeg2vdec.dll, 12.00.10132.0000
WMV Screen decoder MFT, CLSID_CMSSCDecMediaObject, 0x1, wmvsdecd.dll, 10.00.10240.16384
WMVideo Decoder MFT, CLSID_CWMVDecMediaObject, 0x1, wmvdecod.dll, 10.00.10240.16384
MJPEG Decoder MFT, {CB17E772-E1CC-4633-8450-5617AF577905}, 0x1, mfmjpegdec.dll, 10.00.10240.16384
Mpeg43 Decoder MFT, CLSID_CMpeg43DecMediaObject, 0x1, mp43decd.dll, 10.00.10240.16384
Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject, 0x1, mpg4decd.dll, 10.00.10240.16384
Video Encoders:
Intel® Quick Sync Video H.264 Encoder MFT, {4BE8D3C0-0515-4A37-AD55-E4BAE19AF471}, 0x4, 7, mfx_mft_h264ve_64.dll, 6.15.0006.0002
H264 Encoder MFT, {6CA50344-051A-4DED-9779-A43305165E35}, 0x1, mfh264enc.dll, 10.00.10240.16384
WMVideo8 Encoder MFT, CLSID_CWMVXEncMediaObject, 0x1, wmvxencd.dll, 10.00.10240.16384
H263 Encoder MFT, {BC47FCFE-98A0-4F27-BB07-698AF24F2B38}, 0x1, mfh263enc.dll, 10.00.10240.16384
WMVideo9 Encoder MFT, CLSID_CWMV9EncMediaObject, 0x1, wmvencod.dll, 10.00.10240.16384
Microsoft MPEG-2 Video Encoder MFT, {E6335F02-80B7-4DC4-ADFA-DFE7210D20D5}, 0x2, msmpeg2enc.dll, 12.00.10240.16384
H265 Encoder MFT, {F2F84074-8BCA-40BD-9159-E880F673DD3B}, 0x1, mfh265enc.dll, 10.00.10240.16384
Video Effects:
Frame Rate Converter, CLSID_CFrameRateConvertDmo, 0x1, mfvdsp.dll, 10.00.10240.16384
Resizer MFT, CLSID_CResizerDMO, 0x1, vidreszr.dll, 10.00.10240.16384
VideoStabilization MFT, {51571744-7FE4-4FF2-A498-2DC34FF74F1B}, 0x1, MSVideoDSP.dll, 10.00.10240.16384
Color Control, CLSID_CColorControlDmo, 0x1, mfvdsp.dll, 10.00.10240.16384
Color Converter MFT, CLSID_CColorConvertDMO, 0x1, colorcnv.dll, 10.00.10240.16384
Video Processor:
Microsoft Video Processor MFT, {88753B26-5B24-49BD-B2E7-0C445C78C982}, 0x1, msvproc.dll, 12.00.10240.16384
Audio Decoders:
Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}, 0x1, DolbyDecMFT.dll, 10.00.10240.16384
MS AMRNB Decoder MFT, {265011AE-5481-4F77-A295-ABB6FFE8D63E}, 0x1, MSAMRNBDecoder.dll, 10.00.10240.16384
WMAudio Decoder MFT, CLSID_CWMADecMediaObject, 0x1, WMADMOD.DLL, 10.00.10240.16384
Microsoft AAC Audio Decoder MFT, CLSID_CMSAACDecMFT, 0x1, MSAudDecMFT.dll, 10.00.10240.16384
A-law Wrapper MFT, {36CB6E0C-78C1-42B2-9943-846262F31786}, 0x1, mfcore.dll, 12.00.10240.16426
GSM ACM Wrapper MFT, {4A76B469-7B66-4DD4-BA2D-DDF244C766DC}, 0x1, mfcore.dll, 12.00.10240.16426
WMAPro over S/PDIF MFT, CLSID_CWMAudioSpdTxDMO, 0x1, WMADMOD.DLL, 10.00.10240.16384
Microsoft FLAC Audio Decoder MFT, {6B0B3E6B-A2C5-4514-8055-AFE8A95242D9}, 0x1, MSFlacDecoder.dll, 10.00.10240.16384
Microsoft MPEG Audio Decoder MFT, {70707B39-B2CA-4015-ABEA-F8447D22D88B}, 0x1, MSAudDecMFT.dll, 10.00.10240.16384
WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject, 0x1, WMSPDMOD.DLL, 10.00.10240.16384
G711 Wrapper MFT, {92B66080-5E2D-449E-90C4-C41F268E5514}, 0x1, mfcore.dll, 12.00.10240.16426
IMA ADPCM ACM Wrapper MFT, {A16E1BFF-A80D-48AD-AECD-A35C005685FE}, 0x1, mfcore.dll, 12.00.10240.16426
MP3 Decoder MFT, CLSID_CMP3DecMediaObject, 0x1, mp3dmod.dll, 10.00.10240.16384
Microsoft ALAC Audio Decoder MFT, {C0CD7D12-31FC-4BBC-B363-7322EE3E1879}, 0x1, MSAlacDecoder.dll, 10.00.10240.16384
ADPCM ACM Wrapper MFT, {CA34FE0A-5722-43AD-AF23-05F7650257DD}, 0x1, mfcore.dll, 12.00.10240.16426
Audio Encoders:
LPCM DVD-Audio MFT, {068A8476-9229-4CC0-9D49-2FC699DCD30A}, 0x1, winmde.dll, 12.00.10240.16412
MP3 Encoder ACM Wrapper MFT, {11103421-354C-4CCA-A7A3-1AFF9A5B6701}, 0x1, mfcore.dll, 12.00.10240.16426
Microsoft FLAC Audio Encoder MFT, {128509E9-C44E-45DC-95E9-C255B8F466A6}, 0x1, MSFlacEncoder.dll, 10.00.10240.16384
WM Speech Encoder DMO, CLSID_CWMSPEncMediaObject2, 0x1, WMSPDMOE.DLL, 10.00.10240.16384
MS AMRNB Encoder MFT, {2FAE8AFE-04A3-423A-A814-85DB454712B0}, 0x1, MSAMRNBEncoder.dll, 10.00.10240.16384
Microsoft MPEG-2 Audio Encoder MFT, {46A4DD5C-73F8-4304-94DF-308F760974F4}, 0x1, msmpeg2enc.dll, 12.00.10240.16384
WMAudio Encoder MFT, CLSID_CWMAEncMediaObject, 0x1, WMADMOE.DLL, 10.00.10240.16384
Microsoft AAC Audio Encoder MFT, {93AF0C51-2275-45D2-A35B-F2BA21CAED00}, 0x1, mfAACEnc.dll, 10.00.10240.16384
Microsoft ALAC Audio Encoder MFT, {9AB6A28C-748E-4B6A-BFFF-CC443B8E8FB4}, 0x1, MSAlacEncoder.dll, 10.00.10240.16384
Microsoft Dolby Digital Encoder MFT, {AC3315C9-F481-45D7-826C-0B406C1F64B8}, 0x1, msac3enc.dll, 10.00.10240.16384
Audio Effects:
AEC, CLSID_CWMAudioAEC, 0x1, mfwmaaec.dll, 10.00.10240.16384
Resampler MFT, CLSID_CResamplerMediaObject, 0x1, resampledmo.dll, 10.00.10240.16384
Multiplexers:
Microsoft MPEG2 Multiplexer MFT, {AB300F71-01AB-46D2-AB6C-64906CB03258}, 0x2, mfmpeg2srcsnk.dll, 12.00.10240.16412
Others:
Microsoft H264 Video Remux (MPEG2TSToMP4) MFT, {05A47EBB-8BF0-4CBF-AD2F-3B71D75866F5}, 0x1, msmpeg2vdec.dll, 12.00.10132.0000
Media Foundation Enabled Hardware Categories
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\HardwareMFT]
EnableEncoders = 1
EnableDecoders = 1
EnableVideoProcessors = 1
Media Foundation Byte Stream Handlers
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\ByteStreamHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<file ext. or MIME type>, <handler CLSID>, <brief description>[, Preferred]
.3g2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.3gp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.3gp2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.3gpp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.aac, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
.ac3, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
.adt, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
.adts, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
.am?, {EFE6208A-0A2C-49FA-8A01-3768B559B6DA}, 🐸🐸🐸🐸 AMRNB Media Source ByteStreamHandler
.amr, {EFE6208A-0A2C-49FA-8A01-3768B559B6DA}, 🐸🐸🐸🐸 AMRNB Media Source ByteStreamHandler, Preferred
.asf, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.avi, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
.dvr-ms, {65964407-A5D8-4060-85B0-1CCD63F768E2}, dvr-ms Byte Stream Handler, Preferred
.dvr-ms, {A8721937-E2FB-4D7A-A9EE-4EB08C890B6E}, 🐸🐸🐸🐸 SBE Source ByteStreamHandler
.ec3, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
.flac, {0E41CFB8-0506-40F4-A516-77CC23642D91}, 🐸🐸🐸🐸 FLAC Media Source ByteStreamHandler, Preferred
.m2t, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.m2ts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.m4a, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.m4v, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mk3d, {1F9A2C18-D89E-463E-B4F4-BB90152ACC64}, MKV Byte Stream Handler, Preferred
.mka, {1F9A2C18-D89E-463E-B4F4-BB90152ACC64}, MKV Byte Stream Handler, Preferred
.mks, {1F9A2C18-D89E-463E-B4F4-BB90152ACC64}, MKV Byte Stream Handler, Preferred
.mkv, {1F9A2C18-D89E-463E-B4F4-BB90152ACC64}, MKV Byte Stream Handler, Preferred
.mod, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mov, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mp2v, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mp3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
.mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mp4v, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mpa, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
.mpeg, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mpg, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.nsc, {B084785C-DDE0-4D30-8CA8-05A373E185BE}, NSC Byte Stream Handler, Preferred
.sami, {7A56C4CB-D678-4188-85A8-BA2EF68FA10D}, SAMI Byte Stream Handler, Preferred
.smi, {7A56C4CB-D678-4188-85A8-BA2EF68FA10D}, SAMI Byte Stream Handler, Preferred
.tod, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.ts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.tts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.uvu, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.vob, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.wav, {42C9B9F5-16FC-47EF-AF22-DA05F7C842E3}, WAV Byte Stream Handler, Preferred
.wm, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.wma, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.wmv, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.wtv, {65964407-A5D8-4060-85B0-1CCD63F768E2}, WTV Byte Stream Handler, Preferred
audio/3gpp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/3gpp2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/aac, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/aacp, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/eac3, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
audio/L16, {3FFB3B8C-EB99-472B-8902-E1C1B05F07CF}, LPCM Byte Stream Handler, Preferred
audio/mp3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/MP4A-LATM, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/mpa, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/mpeg, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/mpeg3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/vnd.dlna.adts, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/vnd.dolby.dd-raw, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
audio/wav, {42C9B9F5-16FC-47EF-AF22-DA05F7C842E3}, WAV Byte Stream Handler, Preferred
audio/x-aac, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/x-m4a, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/x-matroska, {1F9A2C18-D89E-463E-B4F4-BB90152ACC64}, MKV Byte Stream Handler, Preferred
audio/x-mp3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/x-mpeg, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/x-ms-wma, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
audio/x-wav, {42C9B9F5-16FC-47EF-AF22-DA05F7C842E3}, WAV Byte Stream Handler, Preferred
video/3gpp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/3gpp2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/avi, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
video/mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/mpeg, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
video/msvideo, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
video/vnd.dece.mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/vnd.dlna.mpeg-tts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
video/x-m4v, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/x-matroska, {1F9A2C18-D89E-463E-B4F4-BB90152ACC64}, MKV Byte Stream Handler, Preferred
video/x-ms-asf, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
video/x-ms-wm, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
video/x-ms-wmv, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
video/x-msvideo, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\SchemeHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<URL type>, <handler CLSID>, <brief description>[, Preferred]
file:, {477EC299-1421-4BDD-971F-7CCB933F21AD}, File Scheme Handler, Preferred
http:, {44CB442B-9DA9-49DF-B3FD-023777B16E50}, Http Scheme Handler
http:, {9EC4B4F9-3029-45AD-947B-344DE2A249E2}, Urlmon Scheme Handler
http:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
httpd:, {44CB442B-9DA9-49DF-B3FD-023777B16E50}, Http Scheme Handler, Preferred
httpnd:, {2EEEED04-0908-4CDB-AF8F-AC5B768A34C9}, Drm Scheme Handler, Preferred
https:, {37A61C8B-7F8E-4D08-B12B-248D73E9AB4F}, Secure Http Scheme Handler, Preferred
httpsd:, {37A61C8B-7F8E-4D08-B12B-248D73E9AB4F}, Secure Http Scheme Handler, Preferred
httpt:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
httpu:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
mcast:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
mcrecv:, {FA6D33D4-9405-4BA5-9983-12604AC8E77A}, Miracast Sink Scheme Handler, Preferred
mms:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
ms-appdata:, {CFC81939-3886-4ACF-9692-DA58037AE716}, MsAppData Scheme Handler, Preferred
ms-appx-web:, {8DB0224B-3D65-4F6F-8E12-BEB4B78B8974}, MsAppxWeb Scheme Handler, Preferred
ms-appx:, {8DB0224B-3D65-4F6F-8E12-BEB4B78B8974}, MsAppx Scheme Handler, Preferred
ms-winsoundevent:, {F79A6BF9-7415-4CF3-AE10-4559509ABC3C}, Sound Event Scheme Handler, Preferred
rtsp:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
rtspt:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
rtspu:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
sdp:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
Preferred Media Foundation Transforms
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms\Preferred]
<media subtype GUID>, [<transform friendly name>, ]<transform CLSID>
{E06D802C-DB46-11CF-B4D1-00805F6CBBEA}, Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}
MFVideoFormat_MPEG2, Microsoft MPEG Video Decoder MFT, {2D709E52-123F-49B5-9CBC-9AF5CDE28FB9}
MEDIASUBTYPE_DOLBY_DDPLUS, Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}
{7634706D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
{73616D72-767A-494D-B478-F29D25DC9037}, MS AMRNB Decoder MFT, {265011AE-5481-4F77-A295-ABB6FFE8D63E}
MEDIASUBTYPE_mp4s, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MFVideoFormat_DVSL, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
MFVideoFormat_DVSD, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
MFVideoFormat_DVHD, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
{63616C61-0000-0010-8000-00AA00389B71}, Microsoft ALAC Audio Decoder MFT, {C0CD7D12-31FC-4BBC-B363-7322EE3E1879}
MFVideoFormat_MP4V, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
{53564548-0000-0010-8000-00AA00389B71}, Microsoft H265 Video Decoder MFT, {420A51A3-D605-430C-B4FC-45274FA6C562}
MFVideoFormat_MP4S, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
{53314356-0000-0010-8000-00AA00389B71}, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVR, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVP, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MFVideoFormat_MJPG, MJPEG Decoder MFT, {CB17E772-E1CC-4633-8450-5617AF577905}
{43564548-0000-0010-8000-00AA00389B71}, Microsoft H265 Video Decoder MFT, {420A51A3-D605-430C-B4FC-45274FA6C562}
MEDIASUBTYPE_WMVA, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
{3F40F4F0-5622-4FF8-B6D8-A17A584BEE5E}, Microsoft H264 Video Decoder MFT, CLSID_CMSH264DecoderMFT
MEDIASUBTYPE_mpg4, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_MPG4, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
MFVideoFormat_H264, Microsoft H264 Video Decoder MFT, CLSID_CMSH264DecoderMFT
MFVideoFormat_WMV3, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
{33363248-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MEDIASUBTYPE_mp43, Mpeg43 Decoder MFT, CLSID_CMpeg43DecMediaObject
MFVideoFormat_MP43, Mpeg43 Decoder MFT, CLSID_CMpeg43DecMediaObject
MEDIASUBTYPE_m4s2, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MFVideoFormat_WMV2, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MFVideoFormat_MSS2, WMV Screen decoder MFT, CLSID_CMSSCDecMediaObject
MFVideoFormat_M4S2, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MEDIASUBTYPE_WVP2, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_mp42, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_MP42, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
MFVideoFormat_WMV1, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MFVideoFormat_MSS1, WMV Screen decoder MFT, CLSID_CMSSCDecMediaObject
MFVideoFormat_MPG1, Microsoft MPEG Video Decoder MFT, {2D709E52-123F-49B5-9CBC-9AF5CDE28FB9}
MFVideoFormat_WVC1, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MFVideoFormat_DVC, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
{0000F1AC-0000-0010-8000-00AA00389B71}, Microsoft FLAC Audio Decoder MFT, {6B0B3E6B-A2C5-4514-8055-AFE8A95242D9}
{00007361-0000-0010-8000-00AA00389B71}, MS AMRNB Decoder MFT, {265011AE-5481-4F77-A295-ABB6FFE8D63E}
{00002000-0000-0010-8000-00AA00389B71}, Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}
MFAudioFormat_AAC, Microsoft AAC Audio Decoder MFT, CLSID_CMSAACDecMFT
MFAudioFormat_WMAudio_Lossless, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MFAudioFormat_WMAudioV9, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MFAudioFormat_WMAudioV8, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MEDIASUBTYPE_MSAUDIO1, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MEDIASUBTYPE_RAW_AAC1, Microsoft AAC Audio Decoder MFT, CLSID_CMSAACDecMFT
MFAudioFormat_MP3, MP3 Decoder MFT, CLSID_CMP3DecMediaObject
MFAudioFormat_MPEG, Microsoft MPEG Audio Decoder MFT, {70707B39-B2CA-4015-ABEA-F8447D22D88B}
{00000031-0000-0010-8000-00AA00389B71}, GSM ACM Wrapper MFT, {4A76B469-7B66-4DD4-BA2D-DDF244C766DC}
{00000011-0000-0010-8000-00AA00389B71}, IMA ADPCM ACM Wrapper MFT, {A16E1BFF-A80D-48AD-AECD-A35C005685FE}
WMMEDIASUBTYPE_WMSP2, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
MFAudioFormat_MSP1, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
KSDATAFORMAT_SUBTYPE_MULAW, G711 Wrapper MFT, {92B66080-5E2D-449E-90C4-C41F268E5514}
{00000006-0000-0010-8000-00AA00389B71}, A-law Wrapper MFT, {36CB6E0C-78C1-42B2-9943-846262F31786}
KSDATAFORMAT_SUBTYPE_ADPCM, ADPCM ACM Wrapper MFT, {CA34FE0A-5722-43AD-AF23-05F7650257DD}
Disabled Media Foundation Transforms
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms\DoNotUse]
<transform CLSID>
Disabled Media Sources
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\DoNotUse]
<media source CLSID>
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Diagnostics
Windows Error Reporting:
+++ WER0 +++:
Fault bucket 124572768651, type 5
Event Name: WPNConnectionFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: Data Connect
P2: 8004acb3
P3: WNP
P4: Unknown
P5: Unknown
P6: Unknown
P7: 6
P8: 244
P9:
P10:
+++ WER1 +++:
Fault bucket 124572768651, type 5
Event Name: WPNConnectionFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: Data Connect
P2: 8004acb3
P3: WNP
P4: Unknown
P5: Unknown
P6: Unknown
P7: 6
P8: 244
P9:
P10:
+++ WER2 +++:
Fault bucket 124626627146, type 5
Event Name: MpTelemetry
Response: Not available
Cab Id: 0
Problem signature:
P1: Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24)
P2: 4.8.10240.16384
P3: TimeOut
P4: 1.1.11903.0
P5: fixed
P6: 4 / 2049+
P7: 5 / not boot
P8:
P9:
P10:
+++ WER3 +++:
Fault bucket 124626627146, type 5
Event Name: MpTelemetry
Response: Not available
Cab Id: 0
Problem signature:
P1: Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24)
P2: 4.8.10240.16384
P3: TimeOut
P4: 1.1.11903.0
P5: fixed
P6: 4 / 2049+
P7: 5 / not boot
P8:
P9:
P10:
+++ WER4 +++:
Fault bucket 124626627146, type 5
Event Name: MpTelemetry
Response: Not available
Cab Id: 0
Problem signature:
P1: Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24)
P2: 4.8.10240.16384
P3: TimeOut
P4: 1.1.11903.0
P5: fixed
P6: 4 / 2049+
P7: 5 / not boot
P8:
P9:
P10:
+++ WER7 +++:
Fault bucket , type 0
Event Name: MpTelemetry
Response: Not available
Cab Id: 0
Problem signature:
P1: Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24)
P2: 4.8.10240.16384
P3: TimeOut
P4: 1.1.11903.0
P5: fixed
P6: 4 / 2049+
P7: 5 / not boot
P8:
P9:
P10:
+++ WER8 +++:
Fault bucket , type 0
Event Name: MpTelemetry
Response: Not available
Cab Id: 0
Problem signature:
P1: Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24)
P2: 4.8.10240.16384
P3: TimeOut
P4: 1.1.11903.0
P5: fixed
P6: 4 / 2049+
P7: 5 / not boot
P8:
P9:
P10:
+++ WER9 +++:
Fault bucket , type 0
Event Name: MpTelemetry
Response: Not available
Cab Id: 0
Problem signature:
P1: Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24)
P2: 4.8.10240.16384
P3: TimeOut
P4: 1.1.11903.0
P5: fixed
P6: 4 / 2049+
P7: 5 / not boot
P8:
P9:
P10:
Second, not sure what's up with all those Windows Defender errors, but it makes me wonder if whatever's causing them isn't interrupting the game somehow. @chesterbigbird might know about that one.
This is most likely contributing to your issues,
Card name: Intel(R) HD Graphics 4000
Dedicated Memory: 32 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
The integrated intel card will not handle 1080P resolution.. thats going to play a major part in poor performance.
And as luthienrising said.. the dedicated Vram is not enough.
Can you please post the first part of dxdiag.. the OS and cpu/ram part. (i don't think it was posted.)
Have you got mods/cc installed?
Do you have a antivirus installed? if you do then i would disable Windows defender.
16GB hyper X fury
MSI GTX 1080
MSI gaming M5 mobo
Evga 750 supernova
Corsair hydro h110i GT
Corsair obsidian 750D
500GB SSD
6TB Seagate Barracuda Pro
LG 34" ultra wide
This part?)
System Information
Time of this report: 8/17/2015, 20:59:59
Machine name:
Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150807-2049)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: SVL24125CXW
BIOS: R0220T9
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8072MB RAM
Page File: 3853MB used, 5498MB available
Windows Dir: C:\WINDOWS
DirectX Version: 11.2
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_9097104D&REV_09
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SNY0025
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.4252 (English)
Driver Version: 10.18.10.4252
DDI Version: 11.2
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Not Supported by WiFi driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 7/30/2015 22:46:22, 11053040 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-6163-9DB0B4C2C735}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x9097104D
Revision ID: 0x0009
Driver Strong Name: oem23.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.4252:pci\ven_8086&dev_0166
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Cut and paste the sims 4 folder (the one in DOCUMENTS.) to your desktop. This will remove cc/mods/saves.
Start the game and see if it has helped. If not then you can move the stuff back.
I would also lower you resolution in game.. and also lower your graphics settings.
16GB hyper X fury
MSI GTX 1080
MSI gaming M5 mobo
Evga 750 supernova
Corsair hydro h110i GT
Corsair obsidian 750D
500GB SSD
6TB Seagate Barracuda Pro
LG 34" ultra wide
Here is the SweetFX mod: http://mysims4blog.blogspot.com/2015/01/sweetfx-lighting-mod-by-brnt-waffles.html
The only pc's that can be upgraded properly are desktops.
I would be careful of playing the game allot on your laptop, you can fry the motherboard and graphics chip.
Do you have a laptop cooler? i would suggest one.
16GB hyper X fury
MSI GTX 1080
MSI gaming M5 mobo
Evga 750 supernova
Corsair hydro h110i GT
Corsair obsidian 750D
500GB SSD
6TB Seagate Barracuda Pro
LG 34" ultra wide
Also heat is going to be an issue.. not as much as laptops but still an issue when gaming. You still run the risk of frying the motherboard/graphics chip.
Do the folder reset and clean it of cc/mods.
If that doesn't help then i would say your issues are from your underpowered graphics chip.
16GB hyper X fury
MSI GTX 1080
MSI gaming M5 mobo
Evga 750 supernova
Corsair hydro h110i GT
Corsair obsidian 750D
500GB SSD
6TB Seagate Barracuda Pro
LG 34" ultra wide
Maybe you can try lowering your graphics and keep your sims to "medium" instead of "very high". "Medium" and "high" look almost similar.
http://forums.thesims.com/en_US/discussion/850036/sims-freeze-but-time-goes-on-after-update/p1
how were you able to fix it or does it still happen to you?