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Retail employees will not complete tasks

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    JunoJuno Posts: 35 Member
    I think a lot of times the sims are stuck in the socializing interactions.

    I also noticed that if there are no more customers to ring up, it will automatically change the employees task to something else.
    :)
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    drake_mccartydrake_mccarty Posts: 6,115 Member
    Juno wrote: »
    I think a lot of times the sims are stuck in the socializing interactions.

    I also noticed that if there are no more customers to ring up, it will automatically change the employees task to something else.

    Socials take a high priority over most other actions, the only time another action will cancel out a group convo in my experience is if the sim is entering a failure state and will go satisfy a need.

    I think in general the social part of the game needs major tuning still. Sims are drawn to sims who are socializing and it's actually pretty frustrating (for me at least) to have 3 or 4 random sims enter into a conversation my sim or sims are having. I get they want the sims to seem smarter by never standing around tapping their foot, but constant engaging in Socials autonomously just makes other sims annoying and less smart. Especially when they choose to talk instead of following a command.
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    MidnightEve73MidnightEve73 Posts: 1 New Member
    I'm having the same issue with employees ringing up customers. After firing two employees, one with high work ethics etc. I tried putting my best employee on the job of ringing up, it's a very good employee with everything else but will not ring up the customers so I think this must be a bug.
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    CinebarCinebar Posts: 33,618 Member
    Panderer wrote: »
    So many of my customers have left! And when you first start out, you can only have one employee, so my poor sim chica is running around stressed, smelly, and starving while over-paid bum chats it up in front of the fireplace -.-

    That chatting is what helps Sims become interested enough to buy. If you have an employee who gains sales experience (over time) you will start to see them ask retail questions of the customers. They have to chat with customers it builds a rapport.
    "Games Are Not The Place To Tell Stories, Games Are Meant To Let People Tell Their Own Stories"...Will Wright.
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    CinebarCinebar Posts: 33,618 Member
    I'm having the same issue as well. I have two employees. One was promoted up because he got to 3 bars in work ethics. I assign him to ring up customers and all he does is chat. Lost lots of customers because my owner sim is the only one checking them out. The second employee needs to be fired. All she does is chat, no matter what I assign to her. It gets frustrating watching npc sims walk out mad without their wanted items.

    On a side note, is there a way to check your own Sim's work bars? I would love to see how my Sim is doing in the three different categories. Thx!

    In your case, I would not want the employee with only three bars in work ethic fire and get one with higher bars.
    "Games Are Not The Place To Tell Stories, Games Are Meant To Let People Tell Their Own Stories"...Will Wright.
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    madarmadar Posts: 53 Member
    patch is needed and its needed bad they released broken retail
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    drake_mccartydrake_mccarty Posts: 6,115 Member
    Cinebar wrote: »
    Panderer wrote: »
    So many of my customers have left! And when you first start out, you can only have one employee, so my poor sim chica is running around stressed, smelly, and starving while over-paid bum chats it up in front of the fireplace -.-

    That chatting is what helps Sims become interested enough to buy. If you have an employee who gains sales experience (over time) you will start to see them ask retail questions of the customers. They have to chat with customers it builds a rapport.

    The retail specific interactions are what increases a customers chance of buying, in my case the employees aren't using retail interactions and the sims that they are conversing with lose their "want to buy" bar. At the end of the day only a couple of the sims that were in the group had bought something, and it was after they left the group to do something else.
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    Easy BreazyEasy Breazy Posts: 88 Member
    I'm sorry to hear all these Simmers having a hard time. I have an employee that's maxed out work ethic, yet when I assign them to ring up customers, they become Chatty Kathy. What I found works for me, is I criticize them since " berate for slacking" is grayed out. When I criticize them, it stops their current conversation & gets them to go ring up customers right away. I do have high friendship levels with all my employees, so when I criticize them, it doesn't affect them that much.
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    SageRainWillowSageRainWillow Posts: 2,221 Member
    edited April 2015
    I have the same problem with my retail stores. The one, absolutely hated flaw of the game is the talking. They ALL need to shut their yappers! All they do is flap their lips incessantly wherever they are. Who goes to a store and yammers for 5 hours? The customers talk more than they shop. They hardly pretend to even browse. You just end up with a circular Sim-pile and all of your active Sims and workers are pulled into the vortex of conversations.

    Fix the talking and retail issues, give me lockable doors and the ability to assign beds - and I will be a happy camper.

    Edited to change 'plummed' to 'pulled' since the censors are touchy about certain verbs...
    42959178421_482f6f6a5c_o.png

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    IceyJIceyJ Posts: 4,641 Member
    edited April 2015
    This employee had a medium work ethic when I hired her, and eventually maxed out her work ethic. All she does is socialize though, my second employee was assigned to restock, and he did that with no problems. So I out him on ring up customers and now it's the same thing.

    An employee with a medium work ethic might do their assigned task once in a shift. If you're lucky. The work ethic has to be maxed out in order for them to do any work. Mix that with the desire for customers and employees to have constant group convos and you have a venue that looks more like a nightclub than a shop.

    It's not a bug, but a feature. A very stupid one, IMO.
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    KojiKKojiK Posts: 786 Member
    > @KojiK said:
    >

    Ok that Mega Manager perk doesn't work my employees keep doing whatever they want to, I just spent 1100 perk points for nothing, this need to be fixed ASAP

    EA Game Changer

    If inspiration bites, grab on to it!




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    ShearsyShearsy Posts: 727 Member
    Having the same problem. They need a fix so when a customer wants to be rung up, it cancels all previous actions and the employee goes straight to the customer. It's making me frustrated and stopping me from wanting to own a retail business.
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    Devynsims00Devynsims00 Posts: 3,392 Member
    LOL I can't even get 2 employees to work the same days...

    But even then, when I ASK my employee to ring up customers (manage employee) they never do. They socialize, skill up, will restock, but Ring Up customers, they are oblivious to. Medium - Good work ethics as well.
    OJGRGDT.gif
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    drake_mccartydrake_mccarty Posts: 6,115 Member
    IceyJ wrote: »
    This employee had a medium work ethic when I hired her, and eventually maxed out her work ethic. All she does is socialize though, my second employee was assigned to restock, and he did that with no problems. So I out him on ring up customers and now it's the same thing.

    An employee with a medium work ethic might do their assigned task once in a shift. If you're lucky. The work ethic has to be maxed out in order for them to do any work. Mix that with the desire for customers and employees to have constant group convos and you have a venue that looks more like a nightclub than a shop.

    It's not a bug, but a feature. A very stupid one, IMO.

    Yes.... The employee in question maxed out her work ethic even though she never actually worked. So eventually the employee had a maxed out work ethic bar, and still would not complete tasks. This is a bug, as the game is not registering them as slacking off so there is no option to scold them. They are assigned a task, and the game just doesn't follow through making them ring up customers. Instead they form group conversations that take priority over customers waiting to be rung up.
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    litabelaqualitabelaqua Posts: 4,322 Member
    you have to socialise with your staff if you want them to work. Imagine going to work and your boss said nothing at all to you all day, you wouldn't be very encouraged to work either lol
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    drake_mccartydrake_mccarty Posts: 6,115 Member
    you have to socialise with your staff if you want them to work. Imagine going to work and your boss said nothing at all to you all day, you wouldn't be very encouraged to work either lol

    That's not how the game operates at all
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    February11February11 Posts: 12,701 Member
    edited April 2015
    My family bought a retail store. I have Sims buying things but the money never shows up when you check the banking (so to speak), they are always in the red. My Sim hired an employee, but every time the shop is opened she has to be re hired, she isn't a permanent "staff member". She never wears the uniform I designed for her unless I take her back into CAS and re-make it. It still says that Sim who is employed has no job. It's really frustrating and disjointed.
    If I switch the controls to the employed Sim, it goes all the way through the loading screen and she's out the front of her house again. Where as always the whole family are standing there all needing to pee! And once she does go back to the shop her conversation isn't about selling things, it's just the usual conversation. If I switch back to the store owner she can "manage the employee" and get her to restock sold items etc, but she might restock one sold item before dancing with mannequins or chatting to the shoppers. The shoppers never seem to buy anything. I have to switch controls to any of my other Sims who might be in the shop at the time and get them to buy things - and still they're in the red.
    MLgj4Vx.png
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    KojiKKojiK Posts: 786 Member
    The best way to manage any retail store is having 2 or 3 members of your household "working" there and fire any useless employee

    EA Game Changer

    If inspiration bites, grab on to it!




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    HlootooHlootoo Posts: 24 Member
    Are these games tested before they are released? There's no way they didn't know that there was a problem with useless employees and customers with boundary issues. (Lack of locked doors)

    And yes, they talk entirely too much. If I have a particular customer who seems to be the ring leader, I put them out of my store. My sim has an art gallery. I find that the less she talks to customers, the better. I let her paint as they shop. If she stops to talk, they will chat for hours. Her lack of conversation doesn't seem to affect sales. She can paint and interact with them at the same time. If she gives them her full attention, they will never stop talking. My other sim has an electronics store. I let him play video games on the computer as the customers shop. Of course, as soon as he gets up, a customer with boundary issues gets on his computer.

    I can see in some stores that a lot of talking would take place, such as a furniture, appliance, and electronics stores because they can be major purchases, but for you players that sell cupcakes and such. Does it honestly take that long to buy a cupcake? That would drive me insane. And let's not forget about the 30 min. it takes to ring up one customer.

    I do love GTW, as long as I don't hire employes and ignore the customers, things work out great!
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    MichabeanMichabean Posts: 452 Member
    edited April 2015
    +1000000!
    They need to fix this. After firing and re-hiring 8 times, employees' socializing behaviours still override their respective tasks. Proximity doesn't seem to have an effect either because many times they will be locked chatting with non-imminent customers when others are ready to be rung-up right beside them! Very annoying indeed! As Hlootoo mentioned, ring-up time is also very frustrating... way too long.
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    MichabeanMichabean Posts: 452 Member
    edited April 2015
    also : all my employees have been maxed out so that's not related to the problem
    (sorry i've just discovered where the "edit" button is :-D)
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    GraceyManorGraceyManor Posts: 20,091 Member
    I know this is an old thread, but I too have this issue as well and I removed mods.My game is fully updated.
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    February11February11 Posts: 12,701 Member
    KojiK wrote: »
    The best way to manage any retail store is having 2 or 3 members of your household "working" there and fire any useless employee
    That's what I've started doing.
    I get annoyed at all the group talking that goes on. I made a bakery and everyone ends up behind the counter. It's a schamozzle!
    MLgj4Vx.png
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    GraceyManorGraceyManor Posts: 20,091 Member
    edited June 2015
    February11 wrote: »
    KojiK wrote: »
    The best way to manage any retail store is having 2 or 3 members of your household "working" there and fire any useless employee
    That's what I've started doing.
    I get annoyed at all the group talking that goes on. I made a bakery and everyone ends up behind the counter. It's a schamozzle!

    That's what I'm currently doing, but I get so many customers, I can't keep up.The group talking is really annoying.My shop ends up being a hang out and everyone is loitering.
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    CassadyMCassadyM Posts: 4 New Member
    My employees hardly ever turn up! Doesn't seem to matter whether they are satisfied or not. Anyone else have this problem?
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