I bought Diesel Stuff last night from Origin. Big mistake. It said I had to uninstall and reinstall base game, which I did. Big mistake number two. Repatched using the superpatch (which took stupid time to download because of being 1.6 GB). Fine.
Tried to reinstall store content, it won't reinstall. Keep getting a stupid error message about software updates. It already has the software updates. I used super patch last night. And have installed the wretched store patch literally 20 times already today. And every time straight after, it still won't install my store stuff, and says the same d- stupid thing about updating.
When I think how much money I've wasted on this crap over the last 6 months it makes my blood boil. Hundreds of pounds.
If I can't use the store content (a lot of store stuff, virtually the whole store), I should get my money back.
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I've been trying to get help with this in the top Technical Discussion forum since quarter to eleven last night in one thread, and still got nowhere. About ready to throw the laptop out of the window.
I can't play with no store content, as I'd have no worlds or venues to play in, and no hair or clothes for my sims to wear, and probably no save games will load without the content anyway.
It is completely bogus and confusing. The "fix" as LadyLaFleur describes is to use the download info button to install new packs.
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I hope you manage to get it all sorted out! *hugs*
I know it's a pain to do but as a final straw you could uninstall everything, clear out the folders, and reinstall.
I had a weird update that wouldn't finish updating once. I shut everything down, restarted my computer, and tried again. It magically worked! Maybe you might be lucky and it might work too?
My problem is that I can't reinstall, it won't let me. I've put the store patch in must be 20 times by now, and still every time I try to install my store stuff it says I need a store update that's already there.
Maybe the problem is that the store stuff is already on the launcher from being in the same file with the CC. But if I remove the folder to redownload new copies of the store content from the store, all my CC will disappear from the folder, and I don't know where half of it came from.
The CC is still installed fine, all my hair, toddler clothes, custom maternity wear.
http://www.ehow.com/how_4436099_computer-earlier-date-restore-point.html#page=0
Once you have restored it, you could re-install your stuff pack how LadyLaFleur suggested.
Fortunately I was only int he start up of the game, not an actual save, so as far as I can tell nothing was affected. I did have to force quit the game of course, but the launcher as well and had to restart.
I only chime in because this launch was problematic for me as well and the more voices heard about it the more notice it gets.
I hope you get everything figured out OP.
Have you tried downloading/installing from the downloads dashboard? I think it is on the second screen when you start the game. On the left there are 3 dots. All of your purchases should be there and info as to if they've been installed.
It installs from the downloads dashboard.
33 more pages of store content to do (after dinner).
You may be my new best friend.
I usually buy physical copies, but I got 3 Stuff Packs for $25 during Origin's Black Friday sale. Made it worth the digital download. :P
@OP - I'm glad you got it fixed
I'm so glad it's fixed, but it's going to take ages to reinstall all that stuff. Then I most likely have to redownload all the CC, and redo the mods, and I may have lost some save games.
I had the same problem - SimGuruRusskii told me to do the above (it worked).
I've had the same problem, and it is an Origin issue-however, EA makes the business decision to continue using that *expletive deleted* delivery system for their downloads, so they are responsible.
I'm so glad the downloads dashboard supplied a workable solution, but Origin is quite seriously a crappy piece of software, and I've had several occasions to share that opinion with EA's customer service dept.
Gently, but directly. It's not the person on the chat who is to blame. But I do not mince words.
Worried that my save games might not work. The ones from before I had mods should be ok, but they're the ones I don't often play (which is why they've been untouched for a month or more).
I have base copies of all my families, but may have lost my built from scratch pioneer town, three updated custom towns, which took a week each to get set up right, a set of triplets, and the nice man my single mum had married.
Words cannot express how much I hate Origin at the moment. :evil: :twisted:
Back in topic. Keep backups of everything. I have my saves and downloads backed up on another internal drive. And on an external hard drive. And on a USB stick. Those backups have been very useful in the past.
Consider anything not backed up externally to be temporary. And the backups may not be preserved indefinitely.
I hope you get it all sorted out soon. I know what it is like to download and reinstall everything. Not pleasant. I hope you are making great progress on the jumper.
https://www.youtube.com/channel/UCuW44b3uCMtCSaq4gwC8EZg
I had the exact same issue when ITF was released, customer support were no help[ :shock: ] a lovely fellow simmer told me about the 'I' button
Hello lovelylisac *huge big hugs* I totally feel your pain and frustration ...See my above message.
I believe Origin is the worst thing to ever happen to Simmers. I have had an ongoing issue with a game card which their stupid broken system will not allow me to redeem. Not a happy camper I can tell you that. I have a thread about it that has been going on for about a week and the issue has been going on since the first week of November. :evil: However I am happy that the OP got their problem figured out. So nice when people can help each other.
Great! glad that worked for you. I had trouble with the Grim's graveyard set. It didn't download the way I always had before. I never saw anything official about using the dashboard to download and install from now on, and just lucky I took a look at it in my effort to get my download. Happy to be your friend too