you can take him to CAS and change his fur to black and white or anything you like, also his eyes, nose and ears tail, most anything.
we'll give you a full refund. Just make sure you make your request within 24 hours after you first launch the game, within seven days from your date of purchase, or within seven days from the game's release date if you pre-ordered, whichever comes first.
Who said EA doesn't have a sense of humor
there's a workaround iirc. what I did with it was (I think) deleting the pet from my gallery, going to the creator's gallery and pulling the dog straight from there into CAS (so not bothering to save it to my gallery first) and the dog's paint job appeared as normal. been a while since I've had that issue though so I could be misremembering. I'll see if I can fiddle with it on my end to double-check.
Comments
you can take him to CAS and change his fur to black and white or anything you like, also his eyes, nose and ears tail, most anything.
Who said EA doesn't have a sense of humor
Did you download the pet from the Gallery? There was an issue with pets becoming black, which was fixed by a patch. The dog may have been uploaded before the patch, You may need to try repainting it again.
This thread discusses this issue
https://answers.ea.com/t5/Bug-Reports/FIXED-Pet-has-missing-textures-and-appears-all-black/m-p/6653765#M58716
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase