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Some Gallery Pets are blacked

«1
Using this Fox family for example, even though it certainly isn't the only one that does this. I'm assuming it could either be mods or other expansions the uploaders have and use?

fox.png

foxblackd.png


another
Lets say I wanted to play with the dogdeer
deerdog.png

deerdogblackd.png
I can remove the glitch coat, which gives them one of the normal dog coats.

Comments

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    FaithFairyFaithFairy Posts: 7 New Member
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    Mm, you could try repairing the game via Origin?
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    FaithFairyFaithFairy Posts: 7 New Member
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    Just one of those bugs.
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    FaithFairyFaithFairy Posts: 7 New Member
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    Also, just incase you don't know how to, to repair a game through Origin you must go to your game library,
    right click the game, and press repair. If it's grayed out, it might be another issue.
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    KARRKITTKARRKITT Posts: 261 Member
    FaithFairy wrote: »
    Just one of those bugs.

    Well, I only literally have just the base game Sims 4 and the expansion Cats and Dogs, nothing more...
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    FaithFairyFaithFairy Posts: 7 New Member
    > @KARRKITT said:
    > FaithFairy wrote: »
    >
    > Just one of those bugs.
    >
    >
    >
    >
    > Well, I only literally have just the base game Sims 4 and the expansion Cats and Dogs, nothing more...

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    So, that would mean no CC or mods?
    Also, from what I'm seeing it only happens on a few gallery pets?
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    KARRKITTKARRKITT Posts: 261 Member
    Decided to poke through gallery a little more... While this one's not blacked, there's still something of a bug
    mwolf.png
    =
    mwolfbug.png
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    FaithFairyFaithFairy Posts: 7 New Member
    http s:// forums .thesims. com/ en_US/discussion/ 929541/ all-gallery -pets-are-black-they-have-no-color
    http s:// answers .ea. com/t5/ Bug-Reports/ OPEN-CD-Cats-and-Dogs -turn-black/ m-p/ 6418723 #M50935
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    You may find something helpful in these forum(s).
    One that seemed to work particularly well in the second one is this:
    ''GUYS - i might have find tiny solution - use the pet from galery, merge it with your house - go into pain mode - it should show you its colours - use eyedropper (E) and add on the pet anywhere the same colour (you wont change its look) but to me it show after the pet as intended. Hope it will work for you too''
    If that doesn't work, just continue scrolling/searching through.
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    I have had to add spaces throughout the links, when pasting them remove the spaces anywhere.
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    FaithFairyFaithFairy Posts: 7 New Member
    *paint mode
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    ABearCatABearCat Posts: 61 New Member
    That bug is really annoying.
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    ABearCatABearCat Posts: 61 New Member
    I think I saw somewhere that you don't download to own library, or it may do that.
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    ABearCatABearCat Posts: 61 New Member
    You should delete from "My Library" and find it again, then add to household. That should work.
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    KARRKITTKARRKITT Posts: 261 Member
    edited December 2017
    Well, customs aren't a total loss as you still have the right shape for them, for example.

    But yeah, this coat buggery is a bit problem some if just wanted to get into a Wildlife type challenge with em. I shouldn't have to repaint the dog (or cat) to look similar to what it was before.
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    KARRKITTKARRKITT Posts: 261 Member
    edited December 2017
    FaithFairy wrote: »
    > @KARRKITT said:
    > FaithFairy wrote: »


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    So, that would mean no CC or mods?
    Also, from what I'm seeing it only happens on a few gallery pets?
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Yep. Gallery pets. Only "mod" I had at the time was MCCC, nothing else.

    Though now I got a few mods to stop the random pet clothes, as well as the workaround for the vet-bug.
    Tried plopping dog straight from original simmer's library, dog is still blacked.

    ABearCat wrote: »
    You should delete from "My Library" and find it again, then add to household. That should work.

    At this point, I'll try just about anything.

    Pupdate:
    leps.png

    lepslol.png
    lepslolpup.png

    Well, not this dog but a recent family I gave some cats these markings in these colors. Why are the dogs having the cats colors? :D Happy to help, EA.
    12-03-17_7-38-19_PM.png
    12-03-17_7-38-23_PM.png

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    ABearCatABearCat Posts: 61 New Member
    > @KARRKITT said:
    > FaithFairy wrote: »
    >
    > ABearCat wrote: »
    >
    > You should delete from "My Library" and find it again, then add to household. That should work.
    >
    >
    >
    >
    > At this point, I'll try just about anything.

    Did it work?
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    KARRKITTKARRKITT Posts: 261 Member
    ABearCat wrote: »
    > @KARRKITT said:
    > FaithFairy wrote: »


    Did it work?

    Not sure, because I discovered something quite accidentally. See my post above, I edited it.
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    KARRKITTKARRKITT Posts: 261 Member
    edited December 2017
    Fiddling more, looks like there's some error (typo maybe) between Cats and Dogs, for example:
    catdog.png
    Obviously a cat, but game is thinking it is a dog (kind of)! Notice the selected Dog coat on the right, and the color of the cat(dog) :D

    Here's a normal cat with the normal cat coat options
    catnorm.png
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    KARRKITTKARRKITT Posts: 261 Member
    KARRKITT wrote: »
    ABearCat wrote: »
    > @KARRKITT said:
    > FaithFairy wrote: »


    Did it work?

    Not sure, because I discovered something quite accidentally. See my post above, I edited it.

    tried this just now, it took a bit to loadup but:

    success.png
    Success!
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    ABearCatABearCat Posts: 61 New Member
    Yay! Also, what's with the colorful pets?
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    KARRKITTKARRKITT Posts: 261 Member
    rosemow wrote: »
    Hello
    This AHQ EA thread refers to the issue. You may like to post feedback there
    https://answers.ea.com/t5/Bug-Reports/OPEN-CD-Cats-and-Dogs-turn-black/m-p/6414378#M50460

    Posted, while linking to this thread.
    ABearCat wrote: »
    Yay! Also, what's with the colorful pets?

    Was testing the play-with-genetics for customized coats. And, accidentally discovered dogs from gallery got the cat coats put on 'em.
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    AndiratymeAndiratyme Posts: 728 Member
    I also had this problem. I had my son create our dog and upload it to the gallery on his computer. I then downloaded it to my computer. When I went to play her she was all black. So I went and uploaded the one on my library to the gallery and downloaded it again. This time the colors saved.
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    catloverplayercatloverplayer Posts: 93,395 Member
    KARRKITT wrote: »
    Using this Fox family for example, even though it certainly isn't the only one that does this. I'm assuming it could either be mods or other expansions the uploaders have and use?

    fox.png

    foxblackd.png


    another
    Lets say I wanted to play with the dogdeer
    deerdog.png

    deerdogblackd.png
    I can remove the glitch coat, which gives them one of the normal dog coats.

    No this happens without cc or mods as well.
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    ABearCatABearCat Posts: 61 New Member
    > @catloverplayer said:
    > No this happens without cc or mods as well.


    > @ABearCat said:
    > You should delete from "My Library" and find it again, then add to household. That should work.
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    KalinoKalino Posts: 36 Member
    Hey guys!

    A lot of people have problems with my animals! Maybe because they are so many different painting on them. There are all CC Free.

    I found a nice tutorial on Youtube maybe that helps you.
    I can't post link right now but the title is:

    How to Fix Blacked Out Pets? || Sims 4 Cats and Dogs: Glitched Animals From the Gallery
    by Gigi's Neck Of The Woods

    I hope they fix that bug soon!

    EA ID: TheKalinotr0n
    EA ID: TheKalino
    Tumblr: Kalino-theSims
    Twitter: TheKalino
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    KARRKITTKARRKITT Posts: 261 Member
    Watched Seri's youtube video for how to make Strays, it does appear the gallery-blacked pets are indeed linked to the "save to my library" button. It's annoying, yes, but for now looks like we should all just use the merge into household instead.
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