Paint from reference Glitch?

MasonGamer

Okay So I thought it would be a one time glitch, so I thought I'd let it slide... until 3 of my oldest masterpieces vanished.



the first time I encountered this was a month ago, I was trying to take pictures with a camera, and the proofs were black, no image.

and then painting from reference it happens every time, after my sim finishes a painting it appears to be a blank canvas.

rosemow

Hello
Are you playing on a Mac computer? If you are, try turning off Retina Display in options and see if that helps.

MasonGamer

Hmm my older paintings aren't back but I'm testing, and creating a new portrait and I took pictures these are showing up. Why would that effect portraits from showing up? I use to play on Retina Display on before and that never effected them.

rosemow

This thread on the AHQ EA site refers to the issue
http://answers.ea.com/t5/The-Sims-Mac/WORKAROUND-MAC-Black-photos/td-p/5660969

MasonGamer

Ugh that's so annoying this needs to be fixed.
It didn't always use to be like this.

With Retina Display everything looks clearer and sharp, but I won't be able to view my paintings and photos, And If I don't use it, then the game looks fuzzy but I can view my photos and paintings.

But thank you!

rosemow

I am sorry that you have this issue You may like to post feedback on the AHQ EA thread.

MasonGamer

That's just weird too me. This Glitch has been happening to others since October? but for me this glitch started happening, for me, in the midst of January...

rosemow

Hello
Issues sometimes seem to affect different simmers at different times. It is hard to know why that occurs. It may be as a result of different computer systems.