Sims game not opening

Broncos4life

I just updated to windows 10 and I played the game just fine, once. Now, when I click on the icon on my desktop, there was the normal spinning next to my curser, and then the icon on my desktop became not highlighted and nothing happened. Same for Origin. Is it windows 10 or is it operator error

rosemow

Hello.
Shut down your computer completely. Start the computer again, then launch the game and see if that helps.

Try uninstalling and reinstalling origin and see if that helps.

Right click the origin icon on the desktop and click " run as administor "

If the issues continue, try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then try to start the game, and a new sims 4 folder will be generated. Exit the game and then copy the "options.ini" and "ReticulatedSplinesView" files and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated files/ folders with the old files/folders.

Broncos4life

When I restarted my computer, the icon didn't work, but the origin icon did work and I was able to open the game through there. Thank you for your help!

rosemow

I am glad that the issue has been fixed