I was directed to post my comment here by customer telephone support. I received the "Celebrate The Sims' 18th Anniversary" email (that expires on 02/08/18), and it shows that EA sent the email on 02/09/18 at 9:31pm CST. So my concern is the email promotion was sent out AFTER the offer already expired. Seems a tad unfair. Any feedback would be appreciated.
I was directed to post my comment here by customer telephone support. I received the "Celebrate The Sims' 18th Anniversary" email (that expires on 02/08/18), and it shows that EA sent the email on 02/09/18 at 9:31pm CST. So my concern is the email promotion was sent out AFTER the offer already expired. Seems a tad unfair. Any feedback would be appreciated.
Hello
I am sorry that you received the email after the expiry date had passed
Origin often has sales, so you may be best to wait until they have another sale if you would like to purchase packs at a reduced price
Hello. I have a problem with the laundry machine not working. I have upgraded it twice so I don't feel like buying a new one. The upgrade-bubble is greyed out and says I can't upgrade it while there is clothes in the washer. If I click on a hamper with clothes, the bubble that lets me put clothes in the washer is grayed out and says there is no washer available. BUT my washer is empty. Is there a solution for this?
Hello.
I have a problem with the laundry machine not working. I have upgraded it twice so I don't feel like buying a new one.
The upgrade-bubble is greyed out and says I can't upgrade it while there is clothes in the washer. If I click on a hamper with clothes, the bubble that lets me put clothes in the washer is grayed out and says there is no washer available. BUT my washer is empty. Is there a solution for this?
Hello @xMarianx
Try coming completely out of the game. Then go back in again and see if the issue remains.
Try moving the washer to another position in the room, away from the wall and see if the issue is still there.
If the issues still remain, repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair.
Also try testing without cc/mods in your game.
Having a weird issue where there are tons of hair piles at either end of the entrance to my "neighborhood"
The little zone where my house and a couple other houses are has a nice little road where my sims can take their dogs for runs. however, this and the cats roaming free has given me a weird issue where there are piles and piles of hair across the road and I can't clean them up because there isn't a trashcan nearby. (i guess pm me if you want to see the pictures since i can't post links?) Any suggestions?
Having a weird issue where there are tons of hair piles at either end of the entrance to my "neighborhood"
The little zone where my house and a couple other houses are has a nice little road where my sims can take their dogs for runs. however, this and the cats roaming free has given me a weird issue where there are piles and piles of hair across the road and I can't clean them up because there isn't a trashcan nearby. (i guess pm me if you want to see the pictures since i can't post links?) Any suggestions?
Hello @lanibgoode
Try using the “set as head “ cheat to put a bin on your sims head, https://beyondsims.com/the-sims/the-sims-4/tutorial/set-as-head/
Then when at where the hair is, shift click the bin and click “ reset object (debug)” You will then have a bin there.
Save your game first though before doing this in case issues arise. If issues arise, then come out of the game without saving.
> @rosemow said: > xMarianx wrote: » > > Hello. > I have a problem with the laundry machine not working. I have upgraded it twice so I don't feel like buying a new one. > The upgrade-bubble is greyed out and says I can't upgrade it while there is clothes in the washer. If I click on a hamper with clothes, the bubble that lets me put clothes in the washer is grayed out and says there is no washer available. BUT my washer is empty. Is there a solution for this? > > > > > Hello @xMarianx > Try coming completely out of the game. Then go back in again and see if the issue remains. > Try moving the washer to another position in the room, away from the wall and see if the issue is still there. > > If the issues still remain, repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair. > Also try testing without cc/mods in your game.
Hello. Restarting the game and moving the washer did not work. I will try to repair the game and see if that helps :)
> @rosemow said:
> xMarianx wrote: »
>
> Hello.
> I have a problem with the laundry machine not working. I have upgraded it twice so I don't feel like buying a new one.
> The upgrade-bubble is greyed out and says I can't upgrade it while there is clothes in the washer. If I click on a hamper with clothes, the bubble that lets me put clothes in the washer is grayed out and says there is no washer available. BUT my washer is empty. Is there a solution for this?
>
>
>
>
> Hello @xMarianx
> Try coming completely out of the game. Then go back in again and see if the issue remains.
> Try moving the washer to another position in the room, away from the wall and see if the issue is still there.
>
> If the issues still remain, repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair.
> Also try testing without cc/mods in your game.
Hello.
Restarting the game and moving the washer did not work. I will try to repair the game and see if that helps
I hope that it helps the issue . You may though need to buy a new washer. I am sorry
Hi, so I've been having an issue for quite a while. In my current household I have 2 dogs. I got the second one when I moved from the city to a house. At first everything was fine, but now my dogs won't go pee/potty outside anymore. Even if I ask them to go, they will bark and then remain standing next to my sim howling. I've already tried moving houses but it still doesn't work.
Hi, so I've been having an issue for quite a while.
In my current household I have 2 dogs. I got the second one when I moved from the city to a house. At first everything was fine, but now my dogs won't go pee/potty outside anymore. Even if I ask them to go, they will bark and then remain standing next to my sim howling. I've already tried moving houses but it still doesn't work.
Help would be appreciated.
Hello @Zimtzicke2001
If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and see if the issues are still there.
Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair
> @rosemow said: > rayzac wrote: » > > I was directed to post my comment here by customer telephone support. I received the "Celebrate The Sims' 18th Anniversary" email (that expires on 02/08/18), and it shows that EA sent the email on 02/09/18 at 9:31pm CST. So my concern is the email promotion was sent out AFTER the offer already expired. Seems a tad unfair. Any feedback would be appreciated. > > > > > Hello > I am sorry that you received the email after the expiry date had passed :( > Origin often has sales, so you may be best to wait until they have another sale if you would like to purchase packs at a reduced price
I apologize if I've misunderstood, but Suvanjani G. from EA Help directed me to post here stating that these forums would escalate to the team that could address this. From your response, I am guessing she was "full of it"? Where should I be posting this type of issue? Thanks
> @rosemow said:
> rayzac wrote: »
>
> I was directed to post my comment here by customer telephone support. I received the "Celebrate The Sims' 18th Anniversary" email (that expires on 02/08/18), and it shows that EA sent the email on 02/09/18 at 9:31pm CST. So my concern is the email promotion was sent out AFTER the offer already expired. Seems a tad unfair. Any feedback would be appreciated.
>
>
>
>
> Hello
> I am sorry that you received the email after the expiry date had passed
> Origin often has sales, so you may be best to wait until they have another sale if you would like to purchase packs at a reduced price
I apologize if I've misunderstood, but Suvanjani G. from EA Help directed me to post here stating that these forums would escalate to the team that could address this. From your response, I am guessing she was "full of it"? Where should I be posting this type of issue?
Thanks
Hello @rayzac
This part of the forums is more for game play issues and other parts of these forums are for posting about creations or discussing about gameplay. There isn’t a section here that suits your issue. I am sorry It may be best to be in touch with EA Help again and there may be another EA advisor who can take note of your issue to try to prevent it occurring again.
I started a family and already have one well taken care of child,my sim is in her second pregnancy however as soon as the baby is born the pop up for his name comes up and as soon as I click Ok he is taken away from neglect. I keep exiting game without saving hoping it will work but I have gone through this process four times now and he just keeps getting taken away before I can interact with him. What do I do?
I started a family and already have one well taken care of child,my sim is in her second pregnancy however as soon as the baby is born the pop up for his name comes up and as soon as I click Ok he is taken away from neglect. I keep exiting game without saving hoping it will work but I have gone through this process four times now and he just keeps getting taken away before I can interact with him. What do I do?
Hello @Chey_jc
I am sorry that you are having this issue. If you have cc /mods in your game, move your mods folder to the desktop. Then start the game and see if the issues are still there.
Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair
I am having an issue that I believe has only come up since the last update. When I go to the phones under 'career' tab for kids and teens, the option to take a Vacation Day no longer comes up! It also doesn't come up for all the adults in their household. I tried a few other households, and though the adults could take vacation, the children/teens in those homes similarly could not take a vacation from school or their part-time job. Has anyone else reported this problem? Wondering what I can possibly do to address it...I've already tried repairing the game and resetting The Sims folder. I play a vanilla game, no mods.
Comments
Hello @isabellaoosten
You need to have 25points and 15 posts before you can become a full member and can then change your profile picture , post pictures, have a signature, start new threads, edit posts , post links that show up correctly, and have quotes appear in grey boxes , These threads explain about it.
http://forums.thesims.com/en_US/discussion/934205/small-change-for-new-members#latest
http://forums.thesims.com/en_US/discussion/770609/member-or-new-member-everything-you-need-to-know
You receive a point each time another simmer presses like or awesome or insightful on a post that you have posted. The off topic section is a good place to post.
http://forums.thesims.com/en_US/categories/off-topic-chat
You have the required posts, but just need a few more points
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello
I am sorry that you received the email after the expiry date had passed
Origin often has sales, so you may be best to wait until they have another sale if you would like to purchase packs at a reduced price
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You’re welcome
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I have a problem with the laundry machine not working. I have upgraded it twice so I don't feel like buying a new one.
The upgrade-bubble is greyed out and says I can't upgrade it while there is clothes in the washer. If I click on a hamper with clothes, the bubble that lets me put clothes in the washer is grayed out and says there is no washer available. BUT my washer is empty. Is there a solution for this?
Hello @xMarianx
Try coming completely out of the game. Then go back in again and see if the issue remains.
Try moving the washer to another position in the room, away from the wall and see if the issue is still there.
If the issues still remain, repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair.
Also try testing without cc/mods in your game.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
The little zone where my house and a couple other houses are has a nice little road where my sims can take their dogs for runs. however, this and the cats roaming free has given me a weird issue where there are piles and piles of hair across the road and I can't clean them up because there isn't a trashcan nearby. (i guess pm me if you want to see the pictures since i can't post links?) Any suggestions?
Hello @lanibgoode
Try using the “set as head “ cheat to put a bin on your sims head,
https://beyondsims.com/the-sims/the-sims-4/tutorial/set-as-head/
Then when at where the hair is, shift click the bin and click “ reset object (debug)” You will then have a bin there.
Save your game first though before doing this in case issues arise. If issues arise, then come out of the game without saving.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
You’re welcome
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
> xMarianx wrote: »
>
> Hello.
> I have a problem with the laundry machine not working. I have upgraded it twice so I don't feel like buying a new one.
> The upgrade-bubble is greyed out and says I can't upgrade it while there is clothes in the washer. If I click on a hamper with clothes, the bubble that lets me put clothes in the washer is grayed out and says there is no washer available. BUT my washer is empty. Is there a solution for this?
>
>
>
>
> Hello @xMarianx
> Try coming completely out of the game. Then go back in again and see if the issue remains.
> Try moving the washer to another position in the room, away from the wall and see if the issue is still there.
>
> If the issues still remain, repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair.
> Also try testing without cc/mods in your game.
Hello.
Restarting the game and moving the washer did not work. I will try to repair the game and see if that helps :)
I hope that it helps the issue . You may though need to buy a new washer. I am sorry
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
I am sorry that you are having this issue You may need to buy a new washer, even though your sim has worked hard to upgrade the current one.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
In my current household I have 2 dogs. I got the second one when I moved from the city to a house. At first everything was fine, but now my dogs won't go pee/potty outside anymore. Even if I ask them to go, they will bark and then remain standing next to my sim howling. I've already tried moving houses but it still doesn't work.
Help would be appreciated. :)
Hello @Zimtzicke2001
If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and see if the issues are still there.
Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair
Try deleting the cache files and see if that helps
https://sims4.crinrict.com/en/2014/09/delete-cache-files/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
> rayzac wrote: »
>
> I was directed to post my comment here by customer telephone support. I received the "Celebrate The Sims' 18th Anniversary" email (that expires on 02/08/18), and it shows that EA sent the email on 02/09/18 at 9:31pm CST. So my concern is the email promotion was sent out AFTER the offer already expired. Seems a tad unfair. Any feedback would be appreciated.
>
>
>
>
> Hello
> I am sorry that you received the email after the expiry date had passed :(
> Origin often has sales, so you may be best to wait until they have another sale if you would like to purchase packs at a reduced price
I apologize if I've misunderstood, but Suvanjani G. from EA Help directed me to post here stating that these forums would escalate to the team that could address this. From your response, I am guessing she was "full of it"? Where should I be posting this type of issue?
Thanks
Hello @rayzac
This part of the forums is more for game play issues and other parts of these forums are for posting about creations or discussing about gameplay. There isn’t a section here that suits your issue. I am sorry It may be best to be in touch with EA Help again and there may be another EA advisor who can take note of your issue to try to prevent it occurring again.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Thank you for your help. I've tracked the issue now, it was a apperantly buggy pose player in my mod folder. Just wanted to let you know. :)
You’re welcome It is good that the issue has been fixed.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Hello @Chey_jc
I am sorry that you are having this issue. If you have cc /mods in your game, move your mods folder to the desktop. Then start the game and see if the issues are still there.
Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair
Try deleting the cache files and see if that helps
https://sims4.crinrict.com/en/2014/09/delete-cache-files/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Any help/suggestions appreciated!