New Update - Issues? (Updated - 06/02/2016) «12...Next Go

Voltron

After the new update some items in the game appear invisible.

These include:

1) Tickle My Ivories Grand Piano
2) On the Spot (Carpet)

[UPDATE] Another bug found: When selecting the option "Read..." on the bookshelf, books are no longer listed in alphabetical order.

I will update this when/if I find any more.

rosemow

Hello.
Are the items invisible in the build/buy mode categories? Are the names there but not the pictures? Or are the items not there at all?

Do you have cc/mods in your game? If you do, move your mods folder to the desktop. Then start the game and test to see if the issue is still there.

If the issue still remains, repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.

haswh

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

rosemow

haswh wrote: »

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

Hello @haswh. Check to make sure that you have the " include custom content" box ticked in the advanced section of the filter on the gallery. This can help to make the sims appear.

BMSO

I actually recently just experienced a full blown game crash. Maul was cooking when the trolley went by and froze my game then crashed. I have never experienced a crash like that before and I do have mods but they have never caused any issues as they are mostly clothing,skin detail and hair. So I doubt that would cause the issue. I just think that trolley in Newcrest is evil today.

rosemow

BMSO wrote: »

I actually recently just experienced a full blown game crash. Maul was cooking when the trolley went by and froze my game then crashed. I have never experienced a crash like that before and I do have mods but they have never caused any issues as they are mostly clothing,skin detail and hair. So I doubt that would cause the issue. I just think that trolley in Newcrest is evil today.

Hello @BMSO .I am sorry that you had the game crash. I hope that it doesn't occur again in your game.

haswh

rosemow wrote: »

haswh wrote: »

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

Hello @haswh. Check to make sure that you have the " include custom content" box ticked in the advanced section of the filter on the gallery. This can help to make the sims appear.

I don't use cc at all. does this make a difference?

rosemow

haswh wrote: »

rosemow wrote: »

haswh wrote: »

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

Hello @haswh. Check to make sure that you have the " include custom content" box ticked in the advanced section of the filter on the gallery. This can help to make the sims appear.

I don't use cc at all. does this make a difference?

Hello.
Try ticking the box anyway. Sometimes the game says that there is cc on the sims even though there isn't .

KimsSims

Sim had sleepover & guest (a different Sim I created & placed in separate home in same neighborhood) took shower & left house in birthday suit. No mods, only cc is custom music same as before. Glitch not a big issue (nudity pixelated), just reporting bug. No pirating. All content Maxis created except for 3 Sims I created and placed in separate homes. I checked and saw that this bug was reported in 2014. This is first time I have experienced it, but I only started Sims 4 a few months ago. I'll try repairing game if it gets too annoying. Other than this issue, I like this patch so far (fingers crossed).

rosemow

KimsSims wrote: »

Sim had sleepover & guest (a different Sim I created & placed in separate home in same neighborhood) took shower & left house in birthday suit. No mods, only cc is custom music same as before. Glitch not a big issue (nudity pixelated), just reporting bug. No pirating. All content Maxis created except for 3 Sims I created and placed in separate homes. I checked and saw that this bug was reported in 2014. This is first time I have experienced it, but I only started Sims 4 a few months ago. I'll try repairing game if it gets too annoying. Other than this issue, I like this patch so far (fingers crossed).

Hello.
It may have just been a random issue that occurred. If it continues to occur, try resetting the sims 4 folder like I suggested in this link post
http://forums.thesims.com/en_US/discussion/comment/14544764/#Comment_14544764

KimsSims

@rosemow Thank you for the info.

rosemow

KimsSims wrote: »

@rosemow Thank you for the info.

You're welcome

haswh

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

Hello @haswh. Check to make sure that you have the " include custom content" box ticked in the advanced section of the filter on the gallery. This can help to make the sims appear.

I don't use cc at all. does this make a difference?

Hello.
Try ticking the box anyway. Sometimes the game says that there is cc on the sims even though there isn't .

Okay, they are now in my library, but when I go to my shared content not there even though it says it is.?

rosemow

haswh wrote: »

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

Hello @haswh. Check to make sure that you have the " include custom content" box ticked in the advanced section of the filter on the gallery. This can help to make the sims appear.

I don't use cc at all. does this make a difference?

Hello.
Try ticking the box anyway. Sometimes the game says that there is cc on the sims even though there isn't .

Okay, they are now in my library, but when I go to my shared content not there even though it says it is.?

Hello.
You need to upload your sims to the community section of the gallery. You can do that by pressing the cloud symbol when you are looking at the screen of the sims in your library.

BMSO

@rosemow I haven't had many issues since I restarted the game. It did glitch a few times but afterward it has been running smoothly. (Besides seeing some aliens doing the pee walk down the street in Newcrest. xD )

rosemow

BMSO wrote: »

@rosemow I haven't had many issues since I restarted the game. It did glitch a few times but afterward it has been running smoothly. (Besides seeing some aliens doing the pee walk down the street in Newcrest. xD )

I am glad that the game is working smoothly now. That is good

haswh

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

Hello @haswh. Check to make sure that you have the " include custom content" box ticked in the advanced section of the filter on the gallery. This can help to make the sims appear.

I don't use cc at all. does this make a difference?

Hello.
Try ticking the box anyway. Sometimes the game says that there is cc on the sims even though there isn't .

Okay, they are now in my library, but when I go to my shared content not there even though it says it is.?

Hello.
You need to upload your sims to the community section of the gallery. You can do that by pressing the cloud symbol when you are looking at the screen of the sims in your library.

I tried the cloud and nothing happens. I can see my family in my library but not in community. Thanks rosemow for your help.

Sheli3

I can't see the CC in my game, even though I allowed mods in settings.

ceejay402

Sheli3 wrote: »

I can't see the CC in my game, even though I allowed mods in settings.

Did you turn folder back on http://forums.thesims.com/en_US/discussion/861802/disable-mods-faq#latest

crisv3003

I can't find any collectibles in my game, there are no plants, no frogs, no nothing. The save is new and after the patch

rosemow

haswh wrote: »

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

Hello @haswh. Check to make sure that you have the " include custom content" box ticked in the advanced section of the filter on the gallery. This can help to make the sims appear.

I don't use cc at all. does this make a difference?

Hello.
Try ticking the box anyway. Sometimes the game says that there is cc on the sims even though there isn't .

Okay, they are now in my library, but when I go to my shared content not there even though it says it is.?

Hello.
You need to upload your sims to the community section of the gallery. You can do that by pressing the cloud symbol when you are looking at the screen of the sims in your library.

I tried the cloud and nothing happens. I can see my family in my library but not in community. Thanks rosemow for your help.

Hello.
Are you able to upload your sims from your library to the comunity section of the gallery, or are you having issues with doing that?

rosemow

Sheli3 wrote: »

I can't see the CC in my game, even though I allowed mods in settings.

Hello.
Is the cc items appearing in the CAS and build mode categories, but not on the sims or in the builds? If that is the issue, did you save the game before re enabling the mods/cc box and exiting the game? If you did, then you would have saved the game with your sims not having cc . If that is what happened, you will need to put the cc back onto the sims or try rolling back to an earlier version of the save game file, before you saved the game.
This link explains how to do that
http://forums.thesims.com/en_US/discussion/783120/how-to-roll-back-your-save/p1

If the cc is not turning up in the game at all, go to options and check that the " enable custom content and mods" button is ticked, which is found in :
Options | Other | Enable Custom Content and Mods. Exit the game. Then go back into the game again.

rosemow

crisv3003 wrote: »

I can't find any collectibles in my game, there are no plants, no frogs, no nothing. The save is new and after the patch

Hello @crisv3003 .
Sometimes it can take a little while for collectibles to appear in a new save game. Keeo having your sims spending time outdoors in the different neighbours in the worlds, and eventually the collectibles should appear.

BryonyRae

Regarding @PeterTheSims3 original post, I am seeing those objects just fine in my game, both in the catalogue and when placing on a lot. However, the bookshelf is indeed not sorted in alpha order. I can't speak to whether that was the case pre-patch though, as it's something I've never bothered looking at before.

haswh

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

Hello @haswh. Check to make sure that you have the " include custom content" box ticked in the advanced section of the filter on the gallery. This can help to make the sims appear.

I don't use cc at all. does this make a difference?

Hello.
Try ticking the box anyway. Sometimes the game says that there is cc on the sims even though there isn't .

Okay, they are now in my library, but when I go to my shared content not there even though it says it is.?

Hello.
You need to upload your sims to the community section of the gallery. You can do that by pressing the cloud symbol when you are looking at the screen of the sims in your library.

I tried the cloud and nothing happens. I can see my family in my library but not in community. Thanks rosemow for your help.

Hello.
Are you able to upload your sims from your library to the comunity section of the gallery, or are you having issues with doing that?

Yes, I did share with community and showcased in my gallery. I just can't find it when I go to the community.

rosemow

haswh wrote: »

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

rosemow wrote: »

haswh wrote: »

I have been playing a family for a while now and decided to show in gallery so I saved and shared. The problem is they are not in my library. Where did they go?? I have saved them a few times and still a no show. Can't find in community either. Please help. Thank you

Hello @haswh. Check to make sure that you have the " include custom content" box ticked in the advanced section of the filter on the gallery. This can help to make the sims appear.

I don't use cc at all. does this make a difference?

Hello.
Try ticking the box anyway. Sometimes the game says that there is cc on the sims even though there isn't .

Okay, they are now in my library, but when I go to my shared content not there even though it says it is.?

Hello.
You need to upload your sims to the community section of the gallery. You can do that by pressing the cloud symbol when you are looking at the screen of the sims in your library.

I tried the cloud and nothing happens. I can see my family in my library but not in community. Thanks rosemow for your help.

Hello.
Are you able to upload your sims from your library to the comunity section of the gallery, or are you having issues with doing that?

Yes, I did share with community and showcased in my gallery. I just can't find it when I go to the community.

Hello.
I am sorry that you are having this issue. Try searching for your studio by typing in your username into the search box and see if you can see the sims household then.