Can't get past the logo screen

CheekySimmers

Hi! I can't seem to get past the logo screen on my game, I've copied all of my things on my sims 4 folder onto a flash drive then changed the name to Sims 4_Backup, waited for it to regenerate a new folder then copied it back in yet it's not getting past the loading screen. Help!

rosemow

Hello.
Remove any mods/cc and see if that helps.

Turn off origin in-game.
http://sims4.crinrict.com/en/2014/09/deactivate-origin-in-game/

Move your sims 4 folder back to the desktop. Then try to launch the game. If you can launch the game, start a new game and test to see if the game is working okay, Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders, testing after replacing each one to make sure the game is working okay.


If it still won't launch, try repairing the game and see if that helps. To do that, right click on the sims 4 picture in Origin and click repair.

If you continue to have problems, it would be good to post your DiaxDiag info here. This link explains how to do it. It will take multiple posts.
http://forums.thesims.com/en_US/discussion/comment/13329932/#Comment_13329932