Freeze and lags on Ultra Speed

lmusic

I've been putting up with it for a while now, but its driving me mad.

When I use ultra speed, 9/10 times the game will lag, time continues but they don't do anything. Sometimes time can click onto the next day before it stops lagging and goes back to the right time.

I've tried laptop mode, closing background programs, going offline on origin - nothing works.

Any advice would be great :)

Koopa

Lol I've never had ultra speed even work for me, and I've had the game since launch day. If I try to use ultra it lags horribly and even if it's not lagging it still moves at the default play speed.

lmusic

Its making the game unplayable because I like ultra speed and otherwise I am sitting for 5 mins waiting for them to return from work!

ChazLee86

Mine doesn't tend to lag on ultra speed even on my laptop. Have you tried Repairing your game? Might help...might not.

luthienrising

Try a full cache clear to see if it stops:

1. Move (not copy) Saves, Tray and Mod folders and Option.ini file to your desktop.
2. Delete the rest of the The Sims 4 folder from your Documents > Electronic Arts folder.
3. Start the game, exit the game, and move those on-the-desktop folders and files back to the Documents > Electronic Arts > The Sims 4 folder.
4. Delete the Scratch subfolder from inside Saves. Then start the game again.


If not, it could just be that your computer can't keep up with the calculations at that speed. Post your DxDiag info, all of it. Multiple posts is okay. http://help.ea.com/en/article/how-to-gather-dxdiag-information/

lmusic

I've done all of those things, i've repaired a million times, no CC, on low graphics - and its still lagging and freezing non-stop. Time passes but they are just stuck.

Its making the game unplayable and its unbelievably frustrating.

------------------
System Information
------------------
Time of this report: 10/18/2015, 11:01:56
Machine nam
Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150916-2039)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion 15 Notebook PC
BIOS: F.36
Processor: Intel(R) Core(TM) i3-5010U CPU @ 2.10GHz (4 CPUs), ~2.1GHz
Memory: 8192MB RAM
Available OS Memory: 8114MB RAM
Page File: 5686MB used, 3707MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 5500
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_1616&SUBSYS_2293103C&REV_09
Display Memory: 4185 MB
Dedicated Memory: 128 MB
Shared Memory: 4057 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: BOE0618
Native Mode: 1366 x 768(p) (59.999Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32
Driver File Version: 10.18.0015.4256 (English)
Driver Version: 10.18.15.4256
DDI Version: 12
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 2.0
Graphics Preemption: Triangle
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 7/18/2015 00:34:24, 36681912 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-5556-11CF-2C63-9C02B4C2C735}
Vendor ID: 0x8086
Device ID: 0x1616
SubSys ID: 0x2293103C
Revision ID: 0x0009
Driver Strong Name: oem27.inf:5f63e53468b7076c:iBDWM_w10:10.18.15.4256:pci\ven_8086&dev_1616
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10
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{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speaker/HP (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0290&SUBSYS_103C2293&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7535 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/24/2015 22:57:00, 4504320 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No



------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 822.3 GB
Total Space: 927.5 GB
File System: NTFS
Model: TOSHIBA MQ01ABD100

Drive: D:
Free Space: 2.7 GB
Total Space: 24.4 GB
File System: NTFS
Model: TOSHIBA MQ01ABD100

Drive: E:
Model: hp DVDRW SU208GB
Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.10240.16384 (English), 7/10/2015 11:59:39, 174080 bytes

DeKay

It looks like your laptop doesn't have a dedicated graphics card and you're only using the Intel card for the game, which isn't very good. It could be the cause of the lag.

rosemow

Hello
@phoebebebe13 will look at your info when they are on the forums.

phoebebebe13

Unfortunately your laptop does not meet the requirements to play the game You have a weak processor and an integrated video card. The games requirements are for desktop not laptop, laptops are weaker than desktop. Minimum requirements are for base game only with no patches eps etc. One should meet the recommended requirements of mid range gaming desktop if you want to survive the game as more and more gets added to the game. If you must play on laptop than you need you need a higher end gaming laptop to equal that of the games desktop requirements. Do you have another computer you can play on because the game will only get worse for you as you add more.