Pixelated Graphics Despite Trying Everything to Fix It... Help.

simtorious

Hello all,

I'm having this issue where my game's graphics, especially sim's skin, has gotten pixelated or makes my sim look like they're sickly or something. This has not ever happened before, and I got a new gaming PC in 2020 mainly for Sims. I've tried everything - uninstalling and reinstalling the game, removing the Sims 3 folder and letting the game regenerate a fresh one, trying the game with no mods, trying with only my defaults, redownloading or switching defaults, resetting my PC itself to factory settings (I didn't think it'd work but it's worth the try haha). Even with no mods and a fresh game, the skins are blotchy. And it's especially apparent on Sims with a darker tone.

Here's some example pictures. Brightened a little so the problem is easier to see.








Even odder, is that the skins are fine in CAS. And my graphics are fine in other games, so I don't know what the problem could be! I've been playing Sims 3 on this PC since 2020 and haven't had this issue either. I have an AMD Ryzen 5 3600 6-Core Processor 3.59 GHz with 16 GB of memory.

Here's my device config if it helps! I'll try to fix this post if there's anything else I need to add or if the format is broken. Any help is greatly appreciated!

=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 4 RAM: 4 CPU Speed: 3593 Threading: 3
Adjusted CPU: 4391 RAM: 16268 Adjusted RAM: 15756 Cores: 12
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type: 0
OS major ver: 6
OS minor ver: 2
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: AuthenticAMD
Brand: AMD Ryzen 5 3600 6-Core Processor
Family: 15
Model: 1
Cores: 12
HT: 0
x64: 0
Memory: 16268MB
Free memory: 11204MB
User: Tiria
Computer: DESKTOP-60U1PU9
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon RX 5600 XT
Name (database): AMD Radeon RX 5700 series [Found: 1, Matched: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 731f, Board: 57101682, Chipset: 00ca
Driver: aticfx32.dll, Version: 31.0.12029.10015, GUID: D7B71EE2-305F-11CF-2D52-ED5965C2D235
Driver version: 10015
Monitor: \\.\DISPLAY1
Texture memory: 2048MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
=== Options ===
AnimationSmoothing 1
LightingQuality 3
GeneralReflections 2
TextureQuality 3
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 3
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 3
DrawDistance 3
MaxActiveLots 4
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 2097151
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 0
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 0
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 1
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 1
LightingQuality 3
GeneralReflections 2
TextureQuality 3
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 0
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 3
DrawDistance 3
MaxActiveLots 4
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1

EA_Cade

Heya,

Please report technical issues/bugs over at Answers HQ, so that we can track them appropriately. You can find a link in my signature below.