In the past I only used S4 Studio for adding swatches or adjusting tags. So, I am totally green with Blender etc.
Now I wanted to make a recolor of one wall plaque (retail business) and created a stand alone object for my use. I set it to be available from catalog, and all is fine. Until I see it in game, and notice the original motif can still be seen as a 3D relief.
In Studio I see there are 3 meshes, Dropshadow 2/4, Phong 106/172 and PhongAlpha 18/36.
I understand I will need Blender to export/open those meshes, but after installing Blender and open those 3 files, I really don't see which one is creating the 3D relief, and how I can adjust it. I assume the effect can be turned off or the 3D mesh can be flattened, but I need some assistance in order to do this. I'm sure it's a quick task for anyone familiar with it, I'm just not seeing what I need to do
Here's a picture of the object I'm trying to fix (want to get rid of the shopping basket and stars that can still be seen as a 3D relief.