Many laptops now come equipped with two graphics cards-- an integrated card by Intel (which is weaker and used for everyday tasks such as web browsing and word processing) and a dedicated graphics card by Nvidia or AMD. The Sims 4, like the Sims 3, defaults to the integrated card, which causes poorer graphics and can cause some glitches (deformed baby). Here is a walkthrough for how to set your game to run using the Nvidia card.
@ceejay402 has kindly provided instructions for AMD cards in the second post!
Step one: Right click on the desktop and select NVIDIA Control Panel.
Step 2: Once the program opens, select Manage 3D Settings
Step 3: Next, click on Program Settings
Step 4: Click on Add
Step 5: In the pop-up, select The Sims 4 and click Add Selected Program.
Step 6: Click on the dropdown next to the number 2. and select High-Performance NVIDIA Processor
Step 7: Click on Apply.
Step 8: Click on Desktop and then make sure that
Display GPU Activity Icon in the Notification Center is checked.
Step 9: Look at the bottom right screen of the taskbar. You should see a new icon there that is a black and gray square. You may need to click the little arrow to the left of the icons to find this icon. When the game is running, the icon will be colored as in the screenshot.
To confirm that everything worked, run the game. When it is up, you can click the square icon and you should see The Sims 4 listed as a program using the Nvidia GPU.
I hope this helps! Feel free to ask questions.
Comments
1. Run the game save and exit.
2. Right Click on desktop to select Configure Switchable Graphics
3. AMD Card Panel will open. Look for TS4.exe and select HIGH PERFORMANCE as graphic setting IMPORTANT - if you do not have the TS4.exe show up see my steps posted here http://forums.thesims.com/en_US/discussion/776882/sims-4-and-switchable-graphics-how-to-nvidia-amd/p4
4. Exit, restart game and make desired in game graphic settings save and exit again.
IMPORTANT keep laptop plugged in while playing.
Yeah I'd say most laptops that have a dedicated card also have an integrated chip because of the savings in battery life. Right now evidence points towards the deformed baby glitch being caused by integrated chips.
@SimGuruMeatball
howdy, i had the same thought. can we bother you about other tech Qs
@SimGuruMeatball
DO NOT - PM me tech ?s/issues. ▬ DO create a thread in it's respective Technical Forum. Vacation goes by way too fast!
US Links ► (TS3), Help for all things Sims (Answer HQ).
Nvidia chick for life! *hugs & junk*
DO NOT - PM me tech ?s/issues. ▬ DO create a thread in it's respective Technical Forum. Vacation goes by way too fast!
US Links ► (TS3), Help for all things Sims (Answer HQ).
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Sorry it didn't fix it! What Nvidia card do you have and what driver version do you have installed?
sorry to hear that @Simsweetie its possible you could need to update your drivers. can i ask you post issue on the deformed baby threads since blu and ewilson are keeping the all info there
http://forums.thesims.com/en_US/discussion/776288/deformed-baby-bug-thread-linked-to-sims-4-bug-thread/p1
thanks and good luck
I have the same problem with babies.
My video card is a AMD Radeon 8730M, all drivers are updated as well as the game. Furthermore my notebook is not using the integrated graphics on-board because I configured for high performance and I'm playing on High graphics settings without any problem or FPS drop.
Could you post a screenshot of your settings in the nvidia control panel and then also your in game settings?