I had Sims 4 downloaded and installed on my desktop, from the moment they released it (through origin). It worked wonderfully. I uninstalled it about 5 months ago because I hadn't really been playing it too often, and figured if I wanted to play it again, I could just reinstall it. Which I've been trying to do for the past week. I downloaded/installed the Sims 3 through origin and it worked fine. Then I tried sims 4 and it downloaded, and it installs, but right as it completes, the message "Error:the VC++ runtime redistributable package was not installed successfully. Setup cannot continue. (1)" comes up and then it gives me the option to reinstall the Sims 4 again. I have tried uninstalling origin and reinstalling it, the same error comes up. As well as following the instructions from " forums.the sims .com/en_US/ discussion/ 864654/update- error- error- the- vc- runtime- redistributable - package- was- not- installed- successfully/ p2." I've done everything, including uninstalling security updates and adjusting my firewall/antivirus. I've even ran it as an admin. I'm lost now and really want to play Sims 4. I've even heard this happens with the disc, so I fear if I go buy the Sims 4 disc, it'll keep happening. Please help! Thank you
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This link refers to your error mesage. If you haven't done what is in that link, try doing that and see if that helps.
http://help.ea.com/en/article/your-vc-runtime-package-has-not-installed-correctly-error-troubleshooting/
If you still have issues, another simmer who had the same issue as you posted this .
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Did you try uninstalling and then reinstaling the files in this link?
http://www.microsoft.com/en-us/download/details.aspx?id=40784
I am just checking that they were the files that you were uninstalling/reinstalling.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Go to Windows Update and make sure that the rest of your computer updates are up to date.
Have you tried reinstalling sims 4 again? If you haven't done that, try reinstalling it
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
It shouldn't happen with the disc or downloaded from Origin. I installed the game using the disc and I don't get this.
Can you perhaps try uninstalling TS4 and then update your Windows? Once you're done, reinstall the game again.
http://sims4.crinrict.com/en/2014/09/vc-error-code-1603/
I am just checking that you did the " uninstall faulty update" solution that is posted in this article.
I am just hoping that we can get your issue fixed for you!
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Try shutting down your computer completely again. Start the computer again and then see if you can uninstall the update then.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Okay, now that you have found it, is Origin installing the game or what? Are you getting an installing bar at the bottom of Origin? Or nothing?
http://sims4.crinrict.com/en/2014/09/vc-error-code-1603/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
We were posting at the same time I hope that the reinstalling goes better and that you don't have the error this time!
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
> I hope that the reinstalling goes better this time and the error message doesn't appear. I am so sorry that you are having these issues. It would be tiring and upsetting for you. You will enjoy playing sims 4 once these issues are fixed.
Well thank you for all the help. I'll be back if it goes wrong again aha. Good day/night. :smile:
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase