Issues since the patch

Pink_Fuen

Hi! To be honest I'm not sure if it is because the patch (I've not played in like 2 weeks) but I cannot play. It says there is an error (something like "Initialization error on startup [135dec40:a69d8f94:00000069:00000000]" this is a translation, I play in Spanish). I play on a mac and I have no mods; I've tried repairing the game and nothing. Any ideas?

luthienrising

Pink_Fuen wrote: »

Hi! To be honest I'm not sure if it is because the patch (I've not played in like 2 weeks) but I cannot play. It says there is an error (something like "Initialization error on startup [135dec40:a69d8f94:00000069:00000000]" this is a translation, I play in Spanish). I play on a mac and I have no mods; I've tried repairing the game and nothing. Any ideas?

If you have any mods or CC, try pulling that folder out.

rosemow

Hello
Try uninstalling and reinstalling origin and see if that helps the issue.

If the issues still remain, repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair

Pink_Fuen

Thanks! Uninstalling and reinstalling origin actually worked :

rosemow

Pink_Fuen wrote: »

Thanks! Uninstalling and reinstalling origin actually worked :

I am glad that the issue has been fixed

Writin_Reg

Yeah - Origin itself had an update I believe it was yesterday - you probably should have done the Origin update first - then the Sims 4 patch. It might be why you had issues Pink Fuen.

Pink_Fuen

Ohhh that makes sense Thanks!!

BluebellFlora

Pink_Fuen wrote: »

Hi! To be honest I'm not sure if it is because the patch (I've not played in like 2 weeks) but I cannot play. It says there is an error (something like "Initialization error on startup [135dec40:a69d8f94:00000069:00000000]" this is a translation, I play in Spanish). I play on a mac and I have no mods; I've tried repairing the game and nothing. Any ideas?

Your error message is a known issue since the patch. The numbers in bold uniquely identify the problem. Uninstalling and reinstalling wasn't necessary, simply clicking through the loading screen videos would have enabled you to play. At least you're successfully playing again though. Tagging @rosemow @luthienrising for info (although I'm sure you're already up to date with this issue now).

rosemow

Thankyou @BluebellFlora

BluebellFlora

Writin_Reg wrote: »

Yeah - Origin itself had an update I believe it was yesterday - you probably should have done the Origin update first - then the Sims 4 patch. It might be why you had issues Pink Fuen.

The update was for Windows, not macOS.