I got the limited edition of the sims 3 island paradise and I redeemed the code for barnacle bay and the survival pack. So where do i go to download the content into my game?
If you redeemed the code on thesims3.com you should see your items in your purchase history on the store side: store.thesims3.com/purchaseHistory.html
I was directed to go here and after reading the information in the first post, I still need a bit of help...
I bought a physical copy of the Island Paradise but registered the Exclusive Limited Edition Content code in Origin. I thought I could just go to the Purchase History page to get it but it is not showing up there. I also went to /incentive/islandredemption site and it tells me to redeem the code still. When entered, it's already been used. Might I know where I could download it since it's not appearing in my Purchase History?
ISLAND PARADISE LIMITED EDITION GIFT NOT SHOWING UP IN PURCHASE HISTORY
I bought the Limited IP via Orign, received the email, followed the instruction on the email registering the game but I always get the message "serial code invalid" (but I copied/pasted from email and I checked on Orign if I was copying/pasting the right number!)
I went to the page http://www.thesims3.com/incentive/islandredemption to get the Limited Edition gift, copied/pasted the code, received the message everything was ok, to wait 5min and to check on purchase history page. It has been 24 hours by now and there is nothing yet.
ISLAND PARADISE LIMITED EDITION GIFT NOT SHOWING UP IN PURCHASE HISTORY
I bought the Limited IP via Orign, received the email, followed the instruction on the email registering the game but I always get the message "serial code invalid" (but I copied/pasted from email and I checked on Orign if I was copying/pasting the right number!)
I went to the page http://www.thesims3.com/incentive/islandredemption to get the Limited Edition gift, copied/pasted the code, received the message everything was ok, to wait 5min and to check on purchase history page. It has been 24 hours by now and there is nothing yet.
ISLAND PARADISE LIMITED EDITION GIFT NOT SHOWING UP IN PURCHASE HISTORY
I bought the Limited IP via Orign, received the email, followed the instruction on the email registering the game but I always get the message "serial code invalid" (but I copied/pasted from email and I checked on Orign if I was copying/pasting the right number!)
I went to the page http://www.thesims3.com/incentive/islandredemption to get the Limited Edition gift, copied/pasted the code, received the message everything was ok, to wait 5min and to check on purchase history page. It has been 24 hours by now and there is nothing yet.
Please help!
Tks
Eliroc
I tried again, still not there. I didn't mention that every time I try to get to the Purchase History takes very long. This time I had to try 3 times until I finally managed. See the result:
I was directed to go here and after reading the information in the first post, I still need a bit of help...
I bought a physical copy of the Island Paradise but registered the Exclusive Limited Edition Content code in Origin. I thought I could just go to the Purchase History page to get it but it is not showing up there. I also went to /incentive/islandredemption site and it tells me to redeem the code still. When entered, it's already been used. Might I know where I could download it since it's not appearing in my Purchase History?
Hey there,
unfortunately you consumed the code somewhere else that it is not intended. As mentioned on the first page, you can't redeem 16 digit codes for the LE content or the Origin Exclusive on Origin.
You would have to call CS to get a new code.
thanks
ISLAND PARADISE LIMITED EDITION GIFT NOT SHOWING UP IN PURCHASE HISTORY
I bought the Limited IP via Orign, received the email, followed the instruction on the email registering the game but I always get the message "serial code invalid" (but I copied/pasted from email and I checked on Orign if I was copying/pasting the right number!)
I went to the page http://www.thesims3.com/incentive/islandredemption to get the Limited Edition gift, copied/pasted the code, received the message everything was ok, to wait 5min and to check on purchase history page. It has been 24 hours by now and there is nothing yet.
I pre ordered the digital copy of Island Paradise and got everything on the 25th of June except the code for Barnacle Bay, still waiting for the email. I contacted Origin, no response. Why haven't I received the code? This is July 3rd and still waiting.
I bought and downloaded the sims 3 world adventures off of origin last night but when I try to enter the product code given to me I just get the message
"The serial code you entered is invalid. Please enter a valid serial code and re-submit."
After reading the first post I see that it should already be auto-registered onto my sims account. However, if I try to download the world adventures "explorer's loot" I am getting this message
"You must register The Sims 3 World Adventures to download this item. Would you like to register now?"
Does anyone know what the problem may be and if so how I can fix it?
Hello SimGuruRusskii
A friend purchased the Sims 3 70s, 8s and 90s Stuff Pack for me a nd gave me the code. I redeemed the code successfully via Origin but now that I want to download it, it says I cannot as the Sims 3 Base game is not compatible as it was not installed though Origin. It says I must uninstall my current Base game then download it via Origin. I cannot do this as I do not own the base game to digitally download with Origin I purchased a disc copy from a store. Has the money spent on this Sims 3 70s, 8s and 90s Stuff Pack has been wasted? What should I do?
If my games are registered and I switch computers can I download it to my new computer or do I have to buy the games again?
Hello ricekakes I am almost certain that if your games are registered, you no longer need the disc to install and you can download them straight from Origin
If my games are registered and I switch computers can I download it to my new computer or do I have to buy the games again?
Hello ricekakes I am almost certain that if your games are registered, you no longer need the disc to install and you can download them straight from Origin
This is true if you install origin and that you use the same account that you use here.
I bought alot of EP and stuff packs via Origin last month and its not showing as registered on my page its only showing the four I bought as disks. I don't understand as to why after almost a month they aren't showing up?? Is there a way for this to be sorted?
It's quite drop from the top, so how ya feeling down there?
First of all thanks for ur all hard work,now all my registered games/stuffpacks/worlds...etc seen on my page.
Now i am facing another issue, my laptop in a deer need of formatting,so i will lose all my installed games. I have hard copies of all my games(already registered here)but i have noticed that registy code of my base game is lost. Somehow during game updates,i have downloaded origin on my laptop but I have never used/enteedr origin before, i am not even sure if i have an account or not.
Can i still have my registry code fm there? or what can you advise me about it?
Also one more thing, i have read at another game forum that if ur game is still installed on ur computer,you can learn ur ur registry code as below:
You need to be signed in as an Adminstrator first. Windows may require your permission to open the
Registry Editor and if so, just click on yes.
1. Press the Windows key on your keyboard and type regedit in the search bar and press Enter.
2. Click on 'File' at the top left of the window that opens then click on 'Export'.
3. Choose a location and name for the file as this will be your backup registry file.
4. Click Save.
5. This backup is created just as a precaution.
Now to find your serial codes for each specific EP or SP installed on your computer:
1. Expand the HKEY_LOCAL_MACHINE folder.
2. Expand the SOFTWARE folder
• For 64-bit systems, expand Wow6432Node
1. Expand the Electronic Arts folder.
2. Expand the Sims folder
3. Expand the EP or SP you need the code for
4. Click on ergc and in the box to the right under 'Data' you will see the code
5. You will have to manually write the code down somewhere as you can't copy and paste.
6. You will need to expand each individual EP/SP and click on the corresponding ergc line for each serial code needed.
Once you have the serial codes written down just close the file. If it asks you to save any changes, answer no. If it did ask for changes then you didn't follow these steps. I usually close the file by clicking on the red 'X' at the top right corner.
Please note: NO CHANGES are made to the Registry if you follow these instructions so you have nothing to fear
I've been registering my games all night (first time doing it ever), and almost all of my games gone through except 2 or 3. however i'm an origin user shouldn't they been autoregistered? and i've never gotten stuuf you get from registering your game, like the simpoints from world adventures. so going on? please help!
If my games are registered and I switch computers can I download it to my new computer or do I have to buy the games again?
Hello ricekakes I am almost certain that if your games are registered, you no longer need the disc to install and you can download them straight from Origin
This is true if you install origin and that you use the same account that you use here.
Hello SimGuruRusskii,
My question is I downloaded The Sims 3 Island Paradise to my new Windows 8 but it keeps saying that I need an registration code, but I have already downloaded it via Origin but it keeps asking me over and over for registration code I even went on my email to look for the registration code and its not there it just gives me the Serial Number.. If there is anyway you can help me understand on what you said on your beginning post I would be appreciated, for right now im stuck like Elmer Glue! Thanks so much I think I should contact Origin to find out whats going on.. But thanks so much,
What else suggestion you have that can help out with?!?! Like you said i may have to get a registration code through Origin I hope I don't but outlook may not be so good if I have to though.. What should I do now?
I have been directed to you through my thread (see below) and as my issue is Origin and registration related I thought this would be the best place to post my problem.
Basically my problem is this. I bought the digital download of Island Paradise through Origin and when I tried to download and install it, it said my Base Game wasn't compatible and that I had to uninstall it from my PC and reinstall it through the My Games section on my Origin account.
My original base game and all other EP and SP are all installed from disk. When I tried installing my digital copy of the base game and I entered the product/registration code it said the code is invalid. I had a look at the date I registered it and it said January 2010. Would this have anything to do with it?
I have tried cleaning the registry and that hasn't worked.
As I am disabled I will find Live chat difficult and as I'm in the UK using the phone will be an issue due to time time difference and other factors.
Is there anything you can do to help me or is there a way I can email customer support.
I have been directed to you through my thread (see below) and as my issue is Origin and registration related I thought this would be the best place to post my problem.
Basically my problem is this. I bought the digital download of Island Paradise through Origin and when I tried to download and install it, it said my Base Game wasn't compatible and that I had to uninstall it from my PC and reinstall it through the My Games section on my Origin account.
My original base game and all other EP and SP are all installed from disk. When I tried installing my digital copy of the base game and I entered the product/registration code it said the code is invalid. I had a look at the date I registered it and it said January 2010. Would this have anything to do with it?
I have tried cleaning the registry and that hasn't worked.
As I am disabled I will find Live chat difficult and as I'm in the UK using the phone will be an issue due to time time difference and other factors.
Is there anything you can do to help me or is there a way I can email customer support.
Are you using this same account to log into origin? if you do and you have the games registered you should see all the game tiles there since you have registered the codes.
Let me know if you don't see the tiles using the same account.
I have been directed to you through my thread (see below) and as my issue is Origin and registration related I thought this would be the best place to post my problem.
Basically my problem is this. I bought the digital download of Island Paradise through Origin and when I tried to download and install it, it said my Base Game wasn't compatible and that I had to uninstall it from my PC and reinstall it through the My Games section on my Origin account.
My original base game and all other EP and SP are all installed from disk. When I tried installing my digital copy of the base game and I entered the product/registration code it said the code is invalid. I had a look at the date I registered it and it said January 2010. Would this have anything to do with it?
I have tried cleaning the registry and that hasn't worked.
As I am disabled I will find Live chat difficult and as I'm in the UK using the phone will be an issue due to time time difference and other factors.
Is there anything you can do to help me or is there a way I can email customer support.
Are you using this same account to log into origin? if you do and you have the games registered you should see all the game tiles there since you have registered the codes.
Let me know if you don't see the tiles using the same account.
Hi I'm pretty sure I linked my account when I updated to Origin. The only difference is the user names don't match but the email and password do.
I can see all game tiles on both my page on here and on my Origin account.
Comments
If you redeemed the code on thesims3.com you should see your items in your purchase history on the store side: store.thesims3.com/purchaseHistory.html
thanks
I was directed to go here and after reading the information in the first post, I still need a bit of help...
I bought a physical copy of the Island Paradise but registered the Exclusive Limited Edition Content code in Origin. I thought I could just go to the Purchase History page to get it but it is not showing up there. I also went to /incentive/islandredemption site and it tells me to redeem the code still. When entered, it's already been used.
I bought the Limited IP via Orign, received the email, followed the instruction on the email registering the game but I always get the message "serial code invalid" (but I copied/pasted from email and I checked on Orign if I was copying/pasting the right number!)
I went to the page http://www.thesims3.com/incentive/islandredemption to get the Limited Edition gift, copied/pasted the code, received the message everything was ok, to wait 5min and to check on purchase history page. It has been 24 hours by now and there is nothing yet.
Please help!
Tks
Eliroc
I tried again, still not there. I didn't mention that every time I try to get to the Purchase History takes very long. This time I had to try 3 times until I finally managed. See the result:
<img src="http://i1297.photobucket.com/albums/ag30/Eliroc1/Chalezinho/screenshot_zps65ef1622.jpg" width="400" height="320"></img>
Please, do take a look into this. I'm waiting for these items to finally re-write one of my stories.
The Survival Pack was the reason I bought the Limited Edition!
Thank you for your help!
Eliroc
Hey there,
unfortunately you consumed the code somewhere else that it is not intended. As mentioned on the first page, you can't redeem 16 digit codes for the LE content or the Origin Exclusive on Origin.
You would have to call CS to get a new code.
thanks
looking into this and Brandy's too.
Help>LiveChat>Advisor
I try logout and login but it did not solve problem.
Just bought Supernatural... Waiting it to be updated too...
It really takes time to sync
A friend purchased the Sims 3 70s, 8s and 90s Stuff Pack for me a nd gave me the code. I redeemed the code successfully via Origin but now that I want to download it, it says I cannot as the Sims 3 Base game is not compatible as it was not installed though Origin. It says I must uninstall my current Base game then download it via Origin. I cannot do this as I do not own the base game to digitally download with Origin I purchased a disc copy from a store. Has the money spent on this Sims 3 70s, 8s and 90s Stuff Pack has been wasted? What should I do?
Hello ricekakes
This is true if you install origin and that you use the same account that you use here.
First of all thanks for ur all hard work,now all my registered games/stuffpacks/worlds...etc seen on my page.
Now i am facing another issue, my laptop in a deer need of formatting,so i will lose all my installed games. I have hard copies of all my games(already registered here)but i have noticed that registy code of my base game is lost. Somehow during game updates,i have downloaded origin on my laptop but I have never used/enteedr origin before, i am not even sure if i have an account or not.
Can i still have my registry code fm there? or what can you advise me about it?
Also one more thing, i have read at another game forum that if ur game is still installed on ur computer,you can learn ur ur registry code as below:
should i try it ?
thank you for ur patience.
Quick reply is really preciated.
cheers
Hello SimGuruRusskii,
My question is I downloaded The Sims 3 Island Paradise to my new Windows 8 but it keeps saying that I need an registration code, but I have already downloaded it via Origin but it keeps asking me over and over for registration code I even went on my email to look for the registration code and its not there it just gives me the Serial Number.. If there is anyway you can help me understand on what you said on your beginning post I would be appreciated, for right now im stuck like Elmer Glue! Thanks so much I think I should contact Origin to find out whats going on.. But thanks so much,
What else suggestion you have that can help out with?!?! Like you said i may have to get a registration code through Origin I hope I don't but outlook may not be so good if I have to though.. What should I do now?
I have been directed to you through my thread (see below) and as my issue is Origin and registration related I thought this would be the best place to post my problem.
Basically my problem is this. I bought the digital download of Island Paradise through Origin and when I tried to download and install it, it said my Base Game wasn't compatible and that I had to uninstall it from my PC and reinstall it through the My Games section on my Origin account.
My original base game and all other EP and SP are all installed from disk. When I tried installing my digital copy of the base game and I entered the product/registration code it said the code is invalid. I had a look at the date I registered it and it said January 2010. Would this have anything to do with it?
I have tried cleaning the registry and that hasn't worked.
As I am disabled I will find Live chat difficult and as I'm in the UK using the phone will be an issue due to time time difference and other factors.
Is there anything you can do to help me or is there a way I can email customer support.
Thanks
http://forum.thesims3.com/jforum/posts/list/708672.page
Hey there,
Are you using this same account to log into origin? if you do and you have the games registered you should see all the game tiles there since you have registered the codes.
Let me know if you don't see the tiles using the same account.
Hi I'm pretty sure I linked my account when I updated to Origin. The only difference is the user names don't match but the email and password do.
I can see all game tiles on both my page on here and on my Origin account.