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Hey EA can you fix the bugs so my game stops crashing

Whenever I add a holiday to the calendar in seasons my game will randomly crash. Please fix this and soon. This is the fourth time I have had to force restart my computer because my game completely freezes, I cannot do anything. No save, no exit, no pause nothing. There is no need to reply to this post. Just fix it please .

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    scwhit84scwhit84 Posts: 70 Member
    Copied is my last exception file BTW.


    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>bcc245e32aa51c665b50fa1d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2018-07-19 15:56:29</createtime><buildsignature>Local.Unknown.Unknown.1.44.88.1020-1.200.000.354.Release</buildsignature><categoryid>holiday_service.py:306</categoryid><desyncid>bcc245e32aa51c665b50fa1d</desyncid><systemconfig/><screenshot/><desyncdata>[manus] lot_decoration_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'decoration_preset') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 109, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 356, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 548, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1249, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 241, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 418, in on_zone_load File ".\mc_utils.py", line 115, in _wrapper_function File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 415, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\lot_decoration_service.py", line 122, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\lot_decoration_service.py", line 152, in _try_set_neighborhood_state File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\lot_decoration_service.py", line 165, in _send_neighborhood_state_to_client File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoratable_lot.py", line 253, in resend_client_decoration_state File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoratable_lot.py", line 212, in _apply_client_decorate_zone File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoratable_lot.py", line 204, in get_deco_type_and_preset File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoration_provider.py", line 46, in decoration_preset File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_service.py", line 306, in get_decoration_preset AttributeError: 'NoneType' object has no attribute 'decoration_preset' </desyncdata></report>
    <report><version>2</version><sessionid>bcc245e32aa51c665b50fa1d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2018-07-19 15:56:31</createtime><buildsignature>Local.Unknown.Unknown.1.44.88.1020-1.200.000.354.Release</buildsignature><categoryid>holiday_service.py:306</categoryid><desyncid>bcc245e32aa51c665b50fa1d</desyncid><systemconfig/><screenshot/><desyncdata>[manus] lot_decoration_service failed to handle on_all_households_and_sim_infos_loaded due to exception (AttributeError: 'NoneType' object has no attribute 'decoration_preset') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 109, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 356, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 548, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1249, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 252, in on_enter File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 39, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 443, in on_all_households_and_sim_infos_loaded File ".\mc_utils.py", line 115, in _wrapper_function File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 440, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\lot_decoration_service.py", line 126, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\lot_decoration_service.py", line 152, in _try_set_neighborhood_state File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\lot_decoration_service.py", line 165, in _send_neighborhood_state_to_client File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoratable_lot.py", line 253, in resend_client_decoration_state File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoratable_lot.py", line 212, in _apply_client_decorate_zone File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoratable_lot.py", line 204, in get_deco_type_and_preset File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoration_provider.py", line 46, in decoration_preset File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_service.py", line 306, in get_decoration_preset AttributeError: 'NoneType' object has no attribute 'decoration_preset' </desyncdata></report>
    <report><version>2</version><sessionid>bcc245e32aa51c665b50fa1d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2018-07-19 16:16:20</createtime><buildsignature>Local.Unknown.Unknown.1.44.88.1020-1.200.000.354.Release</buildsignature><categoryid>holiday_service.py:306</categoryid><desyncid>bcc245e32aa51c665b50fa1d</desyncid><systemconfig/><screenshot/><desyncdata>[manus] lot_decoration_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'decoration_preset') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 109, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 356, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 548, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1249, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 241, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 418, in on_zone_load File ".\mc_utils.py", line 115, in _wrapper_function File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 415, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\lot_decoration_service.py", line 122, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\lot_decoration_service.py", line 152, in _try_set_neighborhood_state File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\lot_decoration_service.py", line 165, in _send_neighborhood_state_to_client File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoratable_lot.py", line 253, in resend_client_decoration_state File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoratable_lot.py", line 212, in _apply_client_decorate_zone File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoratable_lot.py", line 204, in get_deco_type_and_preset File "T:\InGame\Gameplay\Scripts\Server\lot_decoration\decoration_provider.py", line 46, in decoration_preset File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_service.py", line 306, in get_decoration_preset AttributeError: 'NoneType' object has no attribute 'decoration_preset' </desyncdata></report>
    </root>
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    ChazzzyChazzzy Posts: 7,166 Member
    I get this exact thing as well
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    rosemowrosemow Posts: 163,598 Member
    Hello
    I will post here what I posted on another thread, that may help other simmers also.
    This issue can be caused by either adding a custom holiday and /or using the attic storage box to put up decorations, Try removing the decorations using the attic storage box, then try testing without decorating using the attic box and see if that prevents the crashing.
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