Loading takes forever

Autumn_Cats

Hi! So my problem is when I start the game. The loading takes around three minutes and it's not even the spinning plumbob. It's the 'Sims 4' screen for around three minutes. I can't exit or do anything and have to wait. This started a few months ago and even without any cc it still happens. I have Get together, Outdoor retreat, Dine out, Spa day, Luxury party stuff, Cool kitchen, Spooky stuff, Kids room, Perfect patio, Backyard stuff, Romantic garden and movie hangout. Help!!!

egwarhammer

Autumn_Cats wrote: »

Hi! So my problem is when I start the game. The loading takes around three minutes and it's not even the spinning plumbob. It's the 'Sims 4' screen for around three minutes. I can't exit or do anything and have to wait. This started a few months ago and even without any cc it still happens. I have Get together, Outdoor retreat, Dine out, Spa day, Luxury party stuff, Cool kitchen, Spooky stuff, Kids room, Perfect patio, Backyard stuff, Romantic garden and movie hangout. Help!!!

Post your dxdiag info to the Tech forum. One thing I know to ask already, are all your drivers up to date? (They can tell you how to check that.)

http://forums.thesims.com/en_US/categories/the-sims-4-technical-discussions

If you don't know how to get a dxdiag report, I explained it for someone else here:

http://forums.thesims.com/en_US/discussion/comment/15351697/#Comment_15351697

Good luck!

rosemow

Hello
Shut down your computer completely. Start the computer again, then launch the game and see if that helps.

Try switching between 32 bit mode and 64 bit mode and see if one of the mode helps the issues more than the other.
Go to Game Library in Origin . Right click on The Sims 4 picture.
Click on “Game Properties”. Click on Advanced Launch options.
Change the “When launching this Game” setting to “The Sims 4 32-bit”
Or change the “When launching this Game” setting to “The Sims 4 64-bit”

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

If after doing the above things the issue still continues, could you please post your DxDiag info here. It will take multiple posts.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
Then copy and paste the information from where you saved it, to here in this thread

Autumn_Cats

rosemow wrote: »

Hello
Shut down your computer completely. Start the computer again, then launch the game and see if that helps.

Try switching between 32 bit mode and 64 bit mode and see if one of the mode helps the issues more than the other.
Go to Game Library in Origin . Right click on The Sims 4 picture.
Click on “Game Properties”. Click on Advanced Launch options.
Change the “When launching this Game” setting to “The Sims 4 32-bit”
Or change the “When launching this Game” setting to “The Sims 4 64-bit”

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

If after doing the above things the issue still continues, could you please post your DxDiag info here. It will take multiple posts.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
Then copy and paste the information from where you saved it, to here in this thread

It won't let me copy or paste

rosemow

Hello
You will need to split the information up into smaller sections, and post in multiple posts. The information won't all fit in the one post.

DeKay

Also remove any mods and CC first and see if the problem persists. It could be an outdated mod causing the lag. If it is still lagging without mods, then do post your dxdiag.

Autumn_Cats

I repaired and change the bits

rosemow

Autumn_Cats wrote: »

I repaired and change the bits

Has that helped with the issue?

You have tested the game without cc, but also try moving your whole mods folder to the desktop, and see if the issue remains.

Autumn_Cats

rosemow wrote: »

Autumn_Cats wrote: »

I repaired and change the bits

Has that helped with the issue?

You have tested the game without cc, but also try moving your whole mods folder to the desktop, and see if the issue remains.

Its still downloading things, I'll check and this has happened even without cc

rosemow

If the issues remain, it would be good to post your diaxdiag infornation here. Try splitting it up into smaller sections and post it in multiple posts.
If you unable to post it here, post it on pastebin
http://pastebin.com
Then post the link to it here