The Sims 4 CAS not working

barah77

When I try to load the demo a small box titled "The Sims 4 Create A Sim Demo" appears in the top left hand corner of the screen and a few seconds later, another box comes up saying "The Sims 4 Create A Sim Demo has stopped working".
I have restarted my laptop, reinstalled Origin, reinstalled the demo, and not found much help online. Here are my system specs:
Time of this report: 8/17/2014, 17:04:38
Machine name: LASSEEL-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 88986DG
BIOS: Ver 1.00PARTTBLx
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 2048MB RAM
Available OS Memory: 2006MB RAM
Page File: 1922MB used, 2090MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
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Display Devices
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Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_20B517AA&REV_0C
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LEN4020
Native Mode: 1024 x 768(p) (60.004Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.14.0010.1930 (English)
Driver Version: 8.15.10.1930
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/23/2009 19:22:58, 5472256 bytes
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Sound Devices
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Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1984&SUBSYS_17AA20BB&REV_1004
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 11:44:23, 350208 bytes
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Disk & DVD/CD-ROM Drives
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Drive: C:
Free Space: 14.1 GB
Total Space: 146.9 GB
File System: NTFS
Model: HITACHI HTS541616J9SA00 ATA Device

SungFishy

The game crashed because your graphics card is an integrated chipset. It isn't strong enough to handle gaming like The Sims.

Checksky3

You only have 2GB of ram, the game needs a minimum of 2 just to play and then you also have background tasks and such, so sadly you don't have enough ram to play, you need at least 4GB all together to run the game and background tasks. Also your processor just barely meets the minimum as well.