I have purchased my Sims 3, and the Seasons pack, as a download, and all is well.
But my friend has had the Sims 3 for ages, he says before Origin and downloadable versions, so it's the old style CD with a serial number on it. Apparently this causes no end of problems when he gets addon packs and tries to do things online etc. He also has to play with the CD in the drive! (Which was what started the problems, as his DVD drive failed). Is there any way he can surrender his old number and get a new modern one?
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I'm not sure why he'd be asked to insert the original disc in order to play if he's installed and other EP's or SP's.