How do I submit a technicial issue to EA support?

Jase

I'm needing some help please...
Does anyone know how to report/submit a ticket to EA Support online?

I've been spending the last hour trying to figure out how to submit a
trouble ticket to EA Customer Technical Support without any luck. I use
to know how to do this a long time ago, but that was before they've changed
to Origin. I can find the general drop down section for existing questions,
but none pertain to my question. As they're all regarding the game and not
the actual problem with the website/sim page that I need to report.

Any directions/link would be greatly appreciated, thanks in advance.

elle0808

I think you just click 'contact us' at the bottom of this page, then it will take u to origin, and you can click on 'talk to a game advisor'. Then it prompts u to log in, then I think you have the option to either email or talk to someone on instant messenger. I contacted them about the OOPS page problem in my studio and they were no help. They just told me it was a website glitch and someone is working on it (After about an hr of them trying to fix my issue). The website has been 'glitched' forever.

Jase

Thanks Elle0808...
I saw that button, but thought that would take me right to a live chat (which I've never had good luck with that with any company).

I submitted my problem and mine is also that OOPS page problem, but I only get it when trying to get into my memories tab. Is that the same problem you have or is it on other parts of your studio?

Nichaedemus

Hi,

You may contact Support via the following page:

https://help.ea.com/connect-with-us