July 16 - The Sims 4 players, it's patch day! Check what's new for PC/Mac here and for console here.
July 16 - We will be performing a maintenance on The Sims 3 servers today. Details here.
July 12 - Everyone ready for the Friday Highlight? It's ready for you here!

rosemow Member

Hello to everyone May a little bird chirp a melodious good morning message to you or may you go to sleep resting on a pillow that is filled with softly perfumed flower petals. May the warmth of a smile from someone greet you through the day. May you know that you are very special to your loved ones.May you know the strength that you need for each new day. May you be encouraged by the little everyday blessings of each day

About

Username
rosemow
Joined
Visits
4,802
Last Active
Roles
en_US
Points
320,113
Badges
41
Posts
147,123

Activity

  • MsButtScratcher
    Hi Rosemow, I'm new to the forums and didn't know where to ask for help about my game. I've been playing sims 4 ever since it came out and just this year around 2-3 months ago everything became so laggy that I can barely play! I just recently bought Island Living too thinking everything would be solve once I've updated all my drivers but nothing helped. :(
    July 17
    • rosemow
      rosemow
      Hello :)
      I am sorry that you are having these issues :( It would be be best to post about your issues on a new thread on the AHQ EA site. Simmers there will be able to help you
      https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4
  • shoosha_4real
    Hi Rosemow :) It's me #shoosha :) It's nice to see someone I know here. How can I get all those badges like you? Also, where is a thread I can post about my builds? I know a few people are doing it, and I wanted to join in....Any suggestions?
    July 16
    • rosemow
      rosemow
      Hello :)
      It is great that you are on the forums!
      This post explains about the badges that you can earn points through also.
      http://forums.thesims.com/en_US/discussion/comment/16043647/#Comment_16043647
      You could start your own showcase thread in the builds section of the forums
      https://forums.thesims.com/en_US/categories/the-sims-4-gallery
  • MadisonLT
    Hi, Rosemow I saw your help page but have no idea how to post on it Iv been playing sims 4 for a while but for some reason, roofs started acting up and now I can't delete hovering ceilings above decks or even select them like they don't exist.
    July 15
    • rosemow
      rosemow
      Hello :)
      The Sims 4 Help section on this forum is now read only. New threads are unable to be started in the help section , and already started threads can’t be posted on. It would be best to post about your build issues on the build feedback thread, Builf? Simmers there will help you
      https://forums.thesims.com/en_US/discussion/787346/build-mode-feedback-for-ea#latest
    • MadisonLT
      MadisonLT
      Thanks! :)
    • rosemow
      rosemow
      You’re welcome :)
  • ErnesaT
    Hello there. It's nice to see you are still on the forum.
    July 13
    • rosemow
      rosemow
      Hello :) It is great to see you! Happy simming! :)
  • Sassycotton
    Hi RoseMow,

    I need help and am having no luck at all. Hope you can help I recently got a new password and when I went to play my sims games they were gone. What did I do wrong? This is making me go cray cray!
    July 13
    • rosemow
      rosemow
      Hello
      Are your save games missing in-game, or are you unable to play the game when you log in to Origin?
  • Katzc
    Dear Rosemow, I need your advice or Chesterbigbird: I want a new computer and since I have an account with HP, it is easier getting one from them. I saw their new Omen desktop(since I prefer this over laptops) and wondered what you think of the Omen. I need a better computer with good specs. I trust your opinion and wanted to know what you think. Always appreciate your input! Thank you--Kathi
    July 10
    • rosemow
      rosemow
      Hello :) It would be best to start a new thread in the Tech section of the AHQ EA site and post details about the computer you are thinking about getting there.
      https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4
  • XxSupremesassouxX
    :) Hey @rosemow I have a question because i'm super close to becoming a member but i don't know how to get the remainder points i need. I have 16 but need 25 do you have any quick or easy ways to get points Thanks.
    July 8
    • XxSupremesassouxX
      XxSupremesassouxX
      Never mind looks like when i was gone i got a gift anyway thanks for helping me it's greatly appreciated! have a good night afternoon or morning wherever you are.
    • rosemow
      rosemow
      Congratulations on becoming a full member! Happy simming! :)
  • Samlish
    Hi @rosemow ! I didn't know what discussion to post this on, so I thought I would ask you first :)
    Whenever I start the Sims 4, it goes to the main menu, I click on a stuff pack I don't own, and it takes FOREVER to load the items that come in the pack, such as CAS or buy mode items. I don't know if it's because I have the "skip intro" mod that skips the EA and maxis intro, or what it could be. Any help is appreciated. Thank you! :)
    July 5
    • rosemow
      rosemow
      Hello :)
      Try moving your whole mods folder to the desktop.
      Delete the cache files
      https://sims4.crinrict.com/eng/2014/09/delete-cache-files/
      Then start the game and test to see if that helps the issues. If it does help, then put your mods/CC back into the newly generated mods folder in the sims 4 folder one by one or in batches and testing the game after each one to see which is the cause of the problem.
    • Samlish
      Samlish
      Thanks so much @rosemow ! I will try that :)
    • Samlish
      Samlish
      I tried and it didn't work. I removed localthumbcache and my mods folder to the desktop.
    • rosemow
      rosemow
      You may be best to look at the items that are in the packs using this link instead
      https://www.ea.com/games/the-sims/the-sims-4/pc/store
      When you click on the pack picture, there is then a section with pictures of all the items that are in the pack.
    • Samlish
      Samlish
      Thanks so much rosemow! You're the best :)
    • rosemow
      rosemow
      You’re welcome :)
  • Christina0216
    Hi @rosemow! I purchased Island Living the day it came out. I noticed that when I go to a live career with my sim, whenever the work day is over and they're going home the game will kick me out to the Manage Worlds screen, and won't load anything else. If I try to go into any household it will just bring me back to the same screen. It's been happening for about 2 days, and seems to have started after I got Island Living. I've tried removing mods that I know don't work, turning off the mods altogether and then turning them back on, having my sim quit their career and then get the same job again, moving the household to a different lot, and repairing my game on Origin, but nothing is working. It's happening with my scientist and two of my actors that are all in the same household. What else should I do?

    Thanks in advance!
    July 2
    • rosemow
      rosemow
      Hello
      I am sorry that you are having these issues :(

      Try moving your whole mods folder to the desktop.
      Delete the cache files
      https://sims4.crinrict.com/eng/2014/09/delete-cache-files/
      Then start the game and see if the issues are still there. If it has helped with the issues, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem.

      This is a link to the broken /updated mods/cc thread
      https://forums.thesims.com/en_US/discussion/960932/broken-updated-mods-cc-island-living-june-2019-patch#latest
      There is information about broken mods/cc there., so check to see if you have any of the broken mods/cc.
    • Christina0216
      Christina0216
      Updating some mods and deleting the cache files worked, thank you so much!! I had no idea you were supposed to delete those files any time you get a new mod, so they were so packed full of outdated stuff lol That list of broken mods is great, thank you again!! :)
    • rosemow
      rosemow
      You’re welcome :)
  • Blueblossom2016
    Hey i've removed all mods from my games and restarted my whole game and sims stil arent changing into mermaids.
    July 3
    • rosemow
      rosemow
      Hello
      Delete the cache files
      https://sims4.crinrict.com/eng/2014/09/delete-cache-files/
      Then start the game and see if the issue is still there.

      If the issue remains, repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
    • Blueblossom2016
      Blueblossom2016
      thanks! im trying to repair now. Btw it seems it only happens when i have a human sim as my active household i was testing with a mermaid sim and everyone else does change.
    • Blueblossom2016
      Blueblossom2016
      Hey sorry to bother you again but its still not working...
    • rosemow
      rosemow
      Try starting a fresh new save game and see if the issue remains.
      If the issue remains, it may be best to post on a new thread on the AHQ EA site
      https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs
    • Blueblossom2016
      Blueblossom2016
      Already tried that so thanks for trying to help!
    • Blueblossom2016
      Blueblossom2016
      will they fix the bug if its posted?
    • rosemow
      rosemow
      They will see if other simmers are also having the same issue and then test to find the cause . There can be problems if one of the parents is a vampire or alien.
    • Blueblossom2016
      Blueblossom2016
      Ok Thanks!
  • NikolaiBanks
    Sorry I haven't been on the forums lately, been dealing with life and stuff. Hope you are doing well :grin:
    July 2
    • rosemow
      rosemow
      Hello :) Thankyou for your kind message :) I hope you have a very nice week :)
  • BlackDragon
    On my PS4 Pro, I’ve found that if you use cheats and save the Household you can, then, create a new game using that saved Household where you were using the cheats. The sims in the new Household will have all the skills and aspirations the source Household has. For vampires by using the cheats to give you the perks you lack, you can then use the cheat to clear the perks board and this will award you 148 Power Points. Use a Drought of Reconfiguration to clear the weaknesses board to receive another Power Point. Save the Household and use it to create a new one and you’ll get all the Power Points the source had. It also allows you to again earn trophies. NOTE if you use the cheat to acquire Dampened Emotions a Drought of Reconfiguration WILL NOT turn it off. You must use the cheat to clear the Perks board. This is the best way I have found to circumvent the Vampire bug keeping you from acquiring more power points once you hit the second level above Grand Master.
    July 1
    • rosemow
      rosemow
      Hello:)
      I don’t play the console version of the game but it will be helpful for simmers who play that version.
  • alphysss
    hi! this isn't a concern or anything, just two simple questions for you :)
    1. which is your favourite - Create a Sim, Build Mode or Live Mode?
    2. how do you manage to stay so positive all the time?
    love you and thank you for always helping everyone out!! :)
    June 30
    • rosemow
      rosemow
      Hello :) I like all of them equally! All parts of simming are very enjoyable and fun! Thankyou very much for your very kind words :)
  • LuluQueen
    Hi there😊 I resently downloaded the Sims4 Seasons, and since then my game is not working properly. My sims won’t do what I tell them to. For example, I tell my sim to teach my toddler to talk, and all the sim does is wave at the toddler, and that’s that. Then the action is complete. There are many more things, like I tell them to cook, and they just take out the plate with the food on, and don’t continue cooking. I have to click a million times on the action «continue cooking» before the meal actually is complete. I always reset my sims, but it’s not that they don’t stop doing something, it’s that they don’t do anything I tell them to😂 I’ve tried taking out my CC, and that doesn’t work either. I’ve tried clicking on the «repair» button several times, but that doesn’t work either. So that’s the first thing. The second thing is that my kijiko eyelashes are SUPER wierd (I’ll try adding a picture), and I’ve only seen them being this wierd in my game. Please help me❤️
    June 1
    • LuluQueen
      LuluQueen
      Sorry, I have to continue here. So, I was unable to add a picture cause I’m lowkey stupid😂 They get super wierd, and with wierd I mean it’s like my sim has a blue something over the entire eye. Imagine the lashes, and just convert the entire thing to one huge lash. Then make it blue, that’s how it’s looking. I do use «contacts» or «eyes», but they’re not the reason for this issue. I’ve downloaded the newest version etc, and I’m just helpless. If you could help me fix these problems it would literally mean the world to me. Because as it is now, I can’t play the Sims4. (Another thing, in CAS the lashes look completely normal) Thank you!❤️
    • rosemow
      rosemow
      Hello
      I don’t use cc so I can’t help with the eyelashes.
      With the first issue, try resetting your sims 4 folder, starting a new save game file, and testing to see if it occurs there also. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
      Start a new game and test to see if the issue is also in that new save game.
      Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
      If the issue isn’t in the new save game, then don’t put back the mods folder.Put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem
    • LuluQueen
      LuluQueen
      Okay, I’ll try that! Thank you so much! Have a nice day❤️
    • LuluQueen
      LuluQueen
      It worked!! Thank you SO much! Although my game is kinda lagging, but I guess I can fix that👍🏻 Again, thank you SO much! I can finally enjoy playing The Sims4 again!❤️
    • rosemow
      rosemow
      You’re welcome :)
    • alphysss
      alphysss
      hi! thought i might help with the kijiko lashes - if your sim is wearing a necklace it can sometimes conflict with the lashes on certain outfit categories. try taking your sim's facial accessories off and it should work! <3
  • Darese1
    My sim is shining/plastic all over her body I don’t know how to get rid of it. Please help
    June 28
    • rosemow
      rosemow
      Hello
      Simmers are finding this is caused by broken cc. Try moving your whole mods folder to the desktop. Delete the cache files
      https://sims4.crinrict.com/eng/2014/09/delete-cache-files/
      Then start the game and test to see if that helps the issues. If it does help, then put your mods/CC back into the newly generated mods folder in the sims 4 folder one by one or in batches and testing the game after each one to see which is the cause of the problem. Put one item or batch in , test the game , take it out. Then test another one, to find the cause of the issue.
  • StandsWithFists
    Hi, I see you have a lot of badges. I have been a member, started in 2014 but I am very confused about what this account is. It seems like I need 15 comments or discussions? I have 25 points and 5 badges and only have been on this account, it looks like 4 times. What do I do now? What is this profile used for?

    ♥Also, I follow you on sims 4 and you always have nice things to say on my builds. Thank you for that! ♥
    June 28
    • rosemow
      rosemow
      Hello :)
      You need to have 25points and 15 posts before you can become a full member and can then change your profile picture , post pictures, have a signature, start new threads, edit posts , post links that show up correctly, and have quotes appear in grey boxes ,This thread explain about it.
      http://forums.thesims.com/en_US/discussion/934205/small-change-for-new-members#latest

      You receive a point each time another simmer presses like or awesome or insightful on a post that you have posted in a thread created by another simmer.

      You have the required points, but also need to post at least 15 times on the forum threads.
  • Alexis_Lembo8
    Hey! I remember a while back you were so helpful with repairing my game and I’m hoping you can help me with this new problem. After the Island Living patch, my game will load initially, however, when I try to click on a household the icon flickers blue, the pictures of the sims do not load, and I click the play button on any household, even ones I have not touched ever, and nothing happens. I've tried to repair my game, and I know it’s not a mod issue because I’ve gone through the whole process of moving my mods folder to my desktop and disabling it from my game and everything but it proves that the mods arent an issue it must be a bug or something. I literally have tried everything I know to do, except for uninstalling and reinstalling my game because that takes DAYS. My game is completely unplayable and I do not understand why. Please help, thank u!!
    June 25
    • rosemow
      rosemow
      Hello
      Try testing with a new save game and see if the issue remains.

      If the issue remains, try resetting your sims 4 folder, starting a new save game file, and testing to see if it occurs there also.To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
      Start a new game and test to see if the issue is in that new save game.
      Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
    • Alexis_Lembo8
      Alexis_Lembo8
      Okay so I did everything u said and it worked with all of the the new stuff in the sims 4 folder (before u put my old stuff back in). But then I added all of the stuff that u said to add from my old folder to the new created one and I started the game and it does the same thing it did before.
    • rosemow
      rosemow
      Your save game may be broken. Try start a fresh new save game with all your old folders still there, and see if the issue remains. If it still remains in the new save game, then you will need to test your mods again.
      This is a link to the broken /updated mods/cc thread
      https://forums.thesims.com/en_US/discussion/960932/broken-updated-mods-cc-island-living-june-2019-patch#latest
      There is information about broken mods/cc there., so check to see if you have any of the broken mods/cc.
    • Alexis_Lembo8
      Alexis_Lembo8
      Thank you for trying to help me. Unfortunately I can not find one single mod that’s in that list that’s in my game but I do have a feeling the mods is what’s causing the issue now. Don’t know what to do about it at this point though because I have 2000+ mods and I have no idea which one of them are known to be broken :(
    • rosemow
      rosemow
      Because you have a lot of mods/cc, you could use the 50/50 method. Put half of your mods/cc into the mods folder then start the game and see if the issue is still there. If the issue is not there, then you know that those items work okay with the game. Then you can test the other half of your cc/mods.
      If the issue is still there with the first half, you will need to keep testing them to see what is causing the problem. Then you will need to test the second half of your cc/mods too.
    • Alexis_Lembo8
      Alexis_Lembo8
      Hey sorry to keep coming back to this but I just tried the whole 50/50 method down to the last of my mods and even after taking all of my mods out it still displays the glitch. I’m so confused.
    • rosemow
      rosemow
      Do you still have the issue when you start a fresh new save game with no mods in your mods folder?
    • Alexis_Lembo8
      Alexis_Lembo8
      The only time I’m able to play is if I have no mods OR any of my old saved games/tray in the folder.
    • rosemow
      rosemow
      It sounds like either you have a broken save file or your mods /cc are broken. You will need to keep testing to see which is the issue. I am sorry :(
  • Samlish
    Hi! I was wondering how do I make a discussion on here? I was going to post pics of my mermaid sim and I wanted to see pics of others mermaids. Thank you :)
    June 23
    • rosemow
      rosemow
      Hello :)
      To start a new thread, go to the section of the forums where you want to start a new thread , and press the “ new discussion” button on the top right hand side of the screen. Then you can give a title to the discussion thread, and post in the post box what you want to post.
    • Samlish
      Samlish
      Thanks so much @rosemow ! :)
    • rosemow
      rosemow
      You’re welcome :)
  • Brooklynn1
    Hey! So I updated the game a few nights backs and for some reason, it was lagging and glitching terribly. So I thought that it would be better in the morning and ever since then my game won’t launch. It will bring me to Origin and I’ll click play then Origin will disappear for about 3 seconds and then Origin will pop up and it will not launch the game. Then it says last played: then it will say the current date even though I haven’t been able to play it. The play button is always highlighted but will not let me play as I said. I trust and hope that you would be able to help me or come up with some advice/solution. Thank you!
    June 21
    • rosemow
      rosemow
      Hello
      I am sorry that you are having issues :(
      If you have cc/mods in your game, move your whole mods folder to the desktop.
      Delete the cache files
      https://www.carls-sims-4-guide.com/help/cachebackup.php
      Then start the game and see if the issues are still there. If it has helped with the issues, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem
      Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
    • Brooklynn1
      Brooklynn1
      Is it ok to delete spotlight_en-us.package in the cachestr folder?
    • rosemow
      rosemow
      Yes it is okay to delete that file. It will regenerate.
    • Brooklynn1
      Brooklynn1
      Would there be any other type of solution? It unfortunately did not work for me:( I thank you so much for your time and effort and advice. If there is any other solution please let me know as soon as you possibly can. Thank you again!
    • rosemow
      rosemow
      Try uninstalling and reinstalling origin and see if that helps
    • Brooklynn1
      Brooklynn1
      That didn’t work unfortunately:( Thank you so much for your time:) I appreciate everything you do for others and how many people you help, have a great rest of your day.
    • rosemow
      rosemow
      I am sorry that you are continuing to have issues :( It may be best to poost on theAHQ EA tech site about your issues
      https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4
    • Brooklynn1
      Brooklynn1
      So right now I’m actually looking in the Origin folders and is it ok to delete the files inside of the CatalogCache folder?
    • Brooklynn1
      Brooklynn1
      Ok so little update, now Origin won’t launch:/
    • rosemow
      rosemow
      This link explains the files that are safe to delete
      https://sims4.crinrict.com/eng/2014/09/delete-cache-files/
    • rosemow
      rosemow
      It would be best to post on a thread on the AHQ EA site that I posted a link to.
  • LaurenFickey
    Hi there! I've updated the game and I'm having last exception errors every few seconds. I've updated both Wicked Whims(Not sure if we talk about that here) and MC Commander. I've deleted most of my cc. Would you mind looking at the error to see if you can figure out what else I need to delete?
    June 20
    • rosemow
      rosemow
      Hello
      We are not allowed to post about the first mod on the forums.
      The patch has broken some mods/cc. This is a link to the broken /updated mods/cc thread
      https://forums.thesims.com/en_US/discussion/960932/broken-updated-mods-cc-island-living-june-2019-patch#latest
      There is information about broken/updated mods there
    • LaurenFickey
      LaurenFickey
      Thank you!
    • rosemow
      rosemow
      You’re welcome :)
  • Percy06
    hey idk how to use this forum but my game updated today and it literally won’t let me place doors. i took out MCCC and it’s still not letting me so i’m assuming it’s another mod but how do i fix this and continue using the mods i had and also have doors for my sims to get into their homes lol
    June 18
    • rosemow
      rosemow
      Hello
      The patch has broken some mods/cc. Some simmers have reported door issues with adult mods that we aren’t allow to post about on the forums as it raises the game level. This is a link to the broken /updated mods/cc thread
      https://forums.thesims.com/en_US/discussion/960932/broken-updated-mods-cc-island-living-june-2019-patch#latest
      You will need to test to see which mod/ mods are causing your issues
    • Percy06
      Percy06
      thank you for helping you’re the bomb. hopefully i can figure this out 😂 also would i be able to use those mods again? or are they just not usable in the game at all anymore
    • rosemow
      rosemow
      You will be able to use the broken mods again after they have been updated. It would be best to keep checking on the mods download sites for updated versions,
    • Percy06
      Percy06
      thank you so much!
    • rosemow
      rosemow
      You’re welcome :)
  • Ella_xx
    My daughter was on her HP laptop earlier when she pressed delete on an old sims 4 file which hadn’t been used since the 9th (the date on it) it got rid of her current sims file.it said something along the lines of a database video game clip has been removed. She had spent hours downloading mods so she could make her game better and not it is all gone. (Save files,gallery entries,mods) Is there anything we can do to get it back
    June 17
    • Ella_xx
      Ella_xx
      It’s mainly about her custom content and how to get it back
    • rosemow
      rosemow
      Hello
      I am sorry but I am unsure what has caused this issue.
      Try moving your whole mods folder to the desktop. Launch the game, and a new mods folder will be generated in the sims 4 folder.. Exit the game. Check that a new mods folder has been generated.
      If it hasn’t, do you use One Drive? If you do it could be causing this issue, Try seeing if there is a mods folder in One Drive . The game may be using that mods folder instead of the one in Documents -Electronic Arts -sims 4 folder . One Drive can cause issues,
      If you don’t use One Drive, try using the search bar on your computer , and search to see if there may be another mods folder on your computer that the game is using instead of the one directly in the sims 4 folder.
    • Ella_xx
      Ella_xx
      No I mean there is no sims 4 folder anymore and everything is gone
    • rosemow
      rosemow
      If you load the game, is a new sims 4 folder generated?
    • Ella_xx
      Ella_xx
      Yes a new folder did generate. What next?
    • rosemow
      rosemow
      I am sorry but I am not sure where the missing Sims 4 folder is :( Try checking the recycle bin in case it was moved there.
    • Ella_xx
      Ella_xx
      Where is the recycle bin?
    • rosemow
      rosemow
      The recycle bin is the trash bin icon on your desktop.
    • Ella_xx
      Ella_xx
      Your amazing , thank you very much I hope I don’t have to come to you a third time! Much appreciated.
  • Bemier
    Hey, I was looking for some help, I am quite good with tech and game development but I can't get my game to run straight. After the latest update, there was extreme lag, and I am talking about extreme lag. I have tried everything including Repairing my game using origin. Reinstalling it (Which took six hours) after the reinstall it worked for 1 minute and then went back to lag. I have tried all fixes, 32-Bit mode, graphics settings to low, re-install and many more including clearing my sims 4 folder but nothing has worked. I have updated all my drivers and have a GTX 1080 with an I5 and 8gb of ram so I'm well above the min spec for the game to run on so I don't think that's the problem. I would appreciate it if you would reply as I have sunk over £100 into this game and I am not willing to lose it, I'm about to contact EA But thought you guys in the forums could help. Thanks again.
    June 16
    • rosemow
      rosemow
      Hello
      It would be best to start a new thread on the AHQ EA site and post about your issues there
      https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4
    • Bemier
      Bemier
      Thanks but I am new and currently can't make a thread, i have contacted ea but i had to leave due to an issue arising but what he told me to do didnt help, other than that im stuck as to what to do
    • rosemow
      rosemow
      You don’t need to be a full member to make a thread on the AHQ EA site that I posted the link to. It is not like the forums here where you need to be a full member to start new threads.
      The tech people there will help you.
    • Simburian
      Simburian
      If you are on Twitter you could ask @SimGuruNick for advice if you can't find anything on Answers HQ
    • Simburian
      Simburian
      also @SimGuruIcarus and @SimGuruArvin on Twitter. They are the bug checkers.
  • Ella_xx
    Hi my daughter was on her laptop last night when her whole game corrupted and all her previous characters and saved households and everything is gone now she is looking to download cc to make her new game better , when she did that she did the whole thing of adding it to mods folder and then tried to play but since this is a whole new game her sims mods folder doesn’t connect to her game it’s hard to explain but basically her cc isn’t showing up in the game anything you could help with ??

    Greatly appreciated !
    June 10
    • rosemow
      rosemow
      Hello
      Try going to game options and check that the " enable custom content and mods" button is ticked, which is found in :
      Game Options | Other | Enable Custom Content and Mods. If it isn't ticked, do that.Also check that the script mods allowed button is ticked as well. Exit the game. Then go back into the game again and see if the cc appears then .
    • Ella_xx
      Ella_xx
      Already done tried just about everything and nothing seems to work.
    • rosemow
      rosemow
      Try moving your whole mods folder to the desktop. Launch the game, and a new mods folder will be generated in the sims 4 folder.. Exit the game. Check that a new mods folder has been generated.
      If it hasn’t, do you use One Drive? If you do it could be causing this issue, Try seeing if there is a mods folder in One Drive . The game may be using that mods folder instead of the one in Documents -Electronic Arts -sims 4 folder . One Drive can cause issues,
      If you don’t use One Drive, try using the search bar on your computer , and search to see if there may be another mods folder on your computer that the game is using instead of the one directly in the sims 4 folder.
    • Ella_xx
      Ella_xx
      I checked all of those answers and nothing seems to work I do use one drive but nothing came up and in the search bar on my computer, does my daughter have to play for a while for the mods folder appear or something ?
    • rosemow
      rosemow
      Was the new mods folder generated after you moved the mods folder to the desktoo? If it was, did you put the mods back into that you new mods folder?
    • Ella_xx
      Ella_xx
      Fixed ! Thank you very much you helped a bunch. Unfortunately I still ament able to get her old game save files back? And all her household and gallery uploads.
    • rosemow
      rosemow
      Hello.
      With her gallery uploads, you can go to the in game gallery and redownload them from your daughters studio section of the Gallery,
  • Pastell372727
    Hi I DESPERATELY need help. You posted some advice about a file not loading and moving the sims 4 game file to the desk top, opening the game, then moving the old files to the new game files. I tried that and it reset. EVERYTHING. I keep trying to load my mods onto the new sims mod folder and it’s not working. My progress is lost and my cc won’t load! Help!!
    June 14
    • AriaMad2
      AriaMad2
      Did you put the folders into the folders? That could be causing an issue.
    • Pastell372727
      Pastell372727
      I tried replacing the mods folder with my old one, and I keep loading sims and my cc isn’t showing up. I lost all my progress and my cc and I worked so hard and I’m super upset ):
    • rosemow
      rosemow
      Hello
      Go to game options and check that the " enable custom content and mods" button is ticked, which is found in :
      Game Options | Other | Enable Custom Content and Mods. If it isn't ticked, do that.Also check that the script mods allowed button is ticked as well. Exit the game. Then go back into the game again and see if the cc appears then .
    • Pastell372727
      Pastell372727
      I did that already, awhile ago you said

      “Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then try to start the game, and if you can start the game a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" file and the "saves" , "screenshots" "tray" and "custom music " folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder .
      Don't add back the old mods folder.
      Then test again if you can start the game.”

      And I did that but it reset my whole game and I tried putting the old files in the new sims files like you said to do and I did, but it didn’t work and I don’t know what to do
    • rosemow
      rosemow
      With your old saves folder, you need to remove the new saves folder that was generated, then place your old saves folder back into the Sims 4 folder. Did you do that?
    • Pastell372727
      Pastell372727
      Okay I think I somehow replaced the newly generated sims 4 folder with my old one and I messed it up somehow, because when I tried deleting the new saves file it deleted the old one
    • rosemow
      rosemow
      Have you still got the old saves folder?
    • Pastell372727
      Pastell372727
      No it’s gone now!
    • rosemow
      rosemow
      Try checking to see if it is in the recycling bin. Also are any of your save files in the new saves folder?
    • Pastell372727
      Pastell372727
      It’s not in the recycling bin and the new saves folder is gone
    • rosemow
      rosemow
      I am not quite sure what you have done so I am so sorry but it is little bit hard to help you :(
  • feleva
    Hello! You have been very helpful to me as a new member, and I am wondering if you could answer something for me :)

    I recently got to buy TS4 on my boyfriends pc since my own mac doesn't really have a lot of space to play games (128GB total).
    I now want to start making my own cc and since I have a lot of creative programs on my mac like photoshop and different 3D-modelling tools, I think they could be useful and fun!

    I am wondering if there is any way that I can make the cc on my mac without the game installed and then transfer it to the pc to play? Do I need the game installed to make cc?

    Best regards,
    Felicia
    June 13
    • rosemow
      rosemow
      Hello :)
      I don’t use a Mac, but there is a Mac version of Sims 4 studio which many simmers use when making cc. You do need to have the game installled on your Mac to create the cc when using that program. I an unsure of other programs.
  • Sumbl1ss
    How do I make a post to the forum?? Just came from a newbie thread and that didn’t seem to help either.. spoke of points that later on were removed so now it all doesn’t matter..
    I can’t get my sim to put out birth certificates on console.
    June 10
    • rosemow
      rosemow
      Hello
      New members are unable to start new threads until they become full members. You need to have 25points and 15 posts before you can become a full member and can then have an Avi picture, post pictures, have a signature, start new threads, edit posts , post links that show up correctly and have quotes appear in grey boxes . This thread explains about it.
      http://forums.thesims.com/en_US/discussion/934205/small-change-for-new-members#latest

      You receive a point each time another simmer presses like or awesome or insightful on a post that you have posted in a thread created by another simmer.

      This post explains about the badges that you can earn points through also.
      http://forums.thesims.com/en_US/discussion/comment/16043647/#Comment_16043647
  • Amber37014
    Hello! I have been playing Sims 4 for forever now and have never had a glitch. The only "mods" I have are CC CAS (no BB or gameplay mods). I am currently building on the penthouse lot in the fashion district at san myshuno. My penthouse has two levels. On the second level, I am trying to build stairs with a bigger opening to look down onto the main floor (hopefully that makes sense) by making a room and then deleting the floor. I place the stairs and don't have a problem, but when I go to delete the floor to make the staircase opening bigger it makes my stairs disappear. When you go back down to the first level you can see the stairs, but when you go to the second level you can only see the last step before reaching the second floor (again, hopefully, that makes sense). I tried going in reverse by deleting the floor first and then placing the stairs but the same thing happens. I tried to explain what is happening in the best way possible so hopefully, you may be able to help me?
    June 10
    • Amber37014
      Amber37014
      I have tried turning move objects off and on, I have tried creating a new save file, I have tried restarting the game, and I have tried repairing my game. Nothing seems to work. I have also noticed in this particular build I am doing that the windows (the tallest hight tinted blue ones from city living) are glitching. With these windows, there are several swatches with several window patterns. Even though I have changed the window pattern to the plain grey one, the lighting shadows appear as the default white window pattern. I am so stuck and confused and don't know what to do. Help?
    • rosemow
      rosemow
      Hello
      It would be best to post about your issues on the build mode feedback thread. BryonyRae or other builders there will help you
      https://forums.thesims.com/en_US/discussion/787346/build-mode-feedback-for-ea#latest
    • Amber37014
      Amber37014
      Okay thank you so much! :)
    • rosemow
      rosemow
      You’re welcome :)
  • Jasper7702
    Hello. I have been trying to upload a picture to my profile, and I can’t find out how. I am a member, but don’t see a button or anything to upload a profile pic.
    June 7
    • rosemow
      rosemow
      Hello :)
      Click the cog wheel at the top of the page on the right hand side of your user name. Click preferences. On the left hand side of the page, there will be a link to change your profile picture
  • rwbartlett1985
    Hi there! I can't figure out how to write in the forum, but I have a question, and you seem to be a helpful person. I just updated my Sims4 on my Mac. I logged in and it acted as though it was my first time on, it welcomed me to Sims 4 and my expansion pack, brought up the tutorial and none of my saved games (I had around a dozen) are anywhere to be found. In a search I saw conversations about something similar, but it looked as though they were a few years old, I couldn't find anything recent. Any chance you could point me in the right direction?


    Thank you either way!
    June 5
    • rosemow
      rosemow
      Hello
      I am sorry that you are having this issue :( This link may help you
      https://sims4.crinrict.com/eng/2014/09/save-games-disappearing/
Avatar

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Badges

Seventh AnniversarySixth AnniversaryFifth AnniversaryFourth Anniversary500 Insightfuls50000 Comments250 Insightfuls100 Insightfuls25 Insightfuls5 Insightfuls500 Awesomes250 Awesomes100 Awesomes25 Awesomes5 Awesomes100 LOLsThird Anniversary25000 Comments25 LOLs250 Agrees100 Agrees500 Likes5 LOLs250 Likes25 Agrees100 LikesFirst AnniversarySecond Anniversary5 AgreesName Dropper25 Likes5 LikesFirst Comment10 Comments100 Comments500 Comments1000 Comments2500 Comments5000 Comments10000 CommentsPhotogenic

About

Username
rosemow
Joined
Visits
4,802
Last Active
Roles
en_US
Points
320,113
Badges
41
Posts
147,123