first you have to end all of their ghosts to the netherworld by clicking on them and choose send to netherworld. Then, you get a game over, and make a new family for that town. Everything that you did in that town stays the same.
I am subscribed to quite a few youtube channels and I have the bell ticked to receive all new videos from them. However all of a sudden I am not receiving any video notifications, it had been a couple of days now..Please could someone tell why this happened as I really want to be notified of all new uploads..Thanks!