I've contacted an EA Executive Customer Relations Representative who I've been in touch with in the past for Sims 3 issues. When I hear back from her I will let y'all know what she said.
Well, I'm back from my forced hiatus. I heard from someone at EA with the title World Wide Customer Relations Expert. I won't get into the details until I know more. But, rest assured, she has her hands full with me. I have made it very clear that I don't respond to placatory words and neither should anyone else. I want…
I usually refrain from using the word ********, but why bother using another word that means the same thing for this? Edit: In other words you fill in the blank, Synonyms: feebleminded, dim-witted, dull-witted, dumb, half-witted, 🐸🐸🐸🐸🐸, 🐸🐸🐸🐸🐸, simple, slow, soft in the head, stupid, unintelligent, weak-minded. What an…
I usually refrain from using the word ********, but why bother using another word that means the same thing for this? Edit: In other words you fill in the blank, Synonyms: feebleminded, dim-witted, dull-witted, dumb, half-witted, 🐸🐸🐸🐸🐸, 🐸🐸🐸🐸🐸, simple, slow, soft in the head, stupid, unintelligent, weak-minded. What an…
I usually refrain from using the word ********, but why bother using another word that means the same thing for this? Edit: In other words you fill in the blank, Synonyms: feebleminded, dim-witted, dull-witted, dumb, half-witted, 🐸🐸🐸🐸🐸, 🐸🐸🐸🐸🐸, simple, slow, soft in the head, stupid, unintelligent, weak-minded. What an…
I usually refrain from using the word ********, but why bother using another word that means the same thing for this? Edit: In other words you fill in the blank, Synonyms: feebleminded, dim-witted, dull-witted, dumb, half-witted, 🐸🐸🐸🐸🐸, 🐸🐸🐸🐸🐸, simple, slow, soft in the head, stupid, unintelligent, weak-minded. What an…
I usually refrain from using the word ********, but why bother using another word that means the same thing for this? Edit: In other words you fill in the blank, Synonyms: feebleminded, dim-witted, dull-witted, dumb, half-witted, 🐸🐸🐸🐸🐸, 🐸🐸🐸🐸🐸, simple, slow, soft in the head, stupid, unintelligent, weak-minded. What an…
Taking EA to court is silly, unless you have unlimited resources. The better approach is to motivate policymakers to finally change the law to represent the present technological climate. Every government is behind in updating laws to respond to this type of issue. It doesn't matter where you are from or, of all things,…
First of all, I have confirmed from many people who have claimed that their game is running perfectly on their Mac that they are running Twallan's mods to make the game work. This means, without help from a third party, the game will have issues. There is no arguing this fact. Second, I have mentioned taking EA to court…
@ssull2 First of all, thank you for posting Mandy T.s latest response to you. If you don't mind I am going to dissect her response because honestly it's the best way I know to cut through the bull****. Please ask Mandy T. to send you the specs of the computer that she has acquired. She's going to need several Macs in order…
@ ssull2 First of all this is sounding like another dumb suggestion by EA. Port 80 is typically a default port and always kept open. You use this port for almost all of both incoming and outgoing data (like email) unless you customize your network. If you want to find out what ports you have open though, your computer…
I'm sure that your game is running just fine which is great but your other comments show just how little you know about Mac and Mac coding. I am not a Mac "fanboy" and I don't glorify Mac or Windows beyond what my experiences with them have been. I was a programmer and worked in tech support/computer repair for several…
@ ssull2 Do you have Mandy T.'s contact information? I'd like to have a word with her. How long are they going to keep stringing us along about a patch? It's been a month since Pets was released and meanwhile, without a working game, the CDs are worth nothing more than cheap coasters. I have a funny feeling Mandy T. is not…
Wow. That link is entirely unhelpful. Why am I not surprised? I'd just like to be clear here. Mandy T. is full of it. The idea that the Sims 3 is working on most Macs is laughable at best. Anyone who has visited recent threads can see that just from the diverse range of issues across all types of Macs and Mac OS versions,…
You think? I think we've pretty much established that as a fact. There is no doubt EA prefers Windows users to Mac users. However, Windows users have their fair share of complaints as well. Regardless, every EA customer deserves way better. Take a look at what Mac and Windows users have to say:…
That's a good idea. Snow Leopard is great though. Just don't get it solely to play The Sims 3. People reporting Snow Leopard is working with the game haven't tested it for long enough. There are still issues, although different from those experienced by Lion users.
Hey Bluebellflora! That's great news! Congratulations! Glad to hear some real progress has been made! (You won't find me holding my breath though.) I don't know what your list of problems looks like (there are shamefully too many to count!) that you've submitted to the EA Play gal but I think the top most one on my list is…
Here's how you can make your voice heard: The Electronic Frontier Foundation. www.eff.org For a list of EA Directors, their contact information, and the customer service scoreboard: http://forum.thesims3.com/jforum/posts/list/457402.page This is my thread which details all of the issues people are having, including their…
Hey Bluebellflora! That's great news! What were EA and Transgaming's responses? How did you go about contacting Transgaming? I emailed them through their website but never got a response. Looks like we might be getting somewhere...
EPIC FAIL. After using a Windows machine to fix all of my CC, using the tool THe Sims Resource has created, so that it would be compatible with Pets, I get my game started up (which takes forever), NRAAS ErrorTrap catches 165 errors, and I keep going. Phew. After 20 minutes, just as I have finished building a barn for my…
I sent this letter to the following employees: Boyd Beasley Senior Director of Customer Support Brian Keaster Director of Operations at Customer Support Michael Lawder Worldwide Head of Customer Experience Christy Goodman PR Contact for The Sims titles and EA Casual Studios titles Subject: World's Worst Customer Support…
It's not just Mac users. If you start a petition, be sure to include Windows users. I've been contacted by folks using Windows who are having as many problems as we are, and who are as frustrated with EA support as us! As far as I'm concerned, the more support we can find, the better!
I'm in! Thanks for the info! First, if an email from these folks bounces back it doesn't necessarily mean they didn't get it. Macs (ironically enough) which come with the Mail app have a feature called 'Bounce' which allows you to select an email and fool a server into thinking that email address resulted in…
Hi Snapdragon! What do you know about the 'Saved Application State' folder in the now hidden Library folder in 10.7.2? I ask because there are a bunch of transgaming sims3 folders for each EP/SP appearing within this folder. I'm wondering if I should just go ahead and delete them. I've already uninstalled everything and…