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SimGuruJim SimGuru (retired)
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Hey Simmers. I'm sorry to hear about your problems with the disc authentication errors you are reporting. We'd like to address this issue in a game update, but need some more info about the problem: Error logs should be getting created on systems that are displaying this problem. You can find the error log in the following…
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Hey TekDragon, I'm sorry to hear that you are having trouble with game/system stability. You mentioned that you know of multiple people with identical problems/symptoms. Is everyone who is experiencing the problem running SLI configurations?
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It sounds like you have run into a bad bug. You can try to work around the problem by exporting your family to the Sim bin and then reinserting them into a lot. If you wouldn't mind helping out the community, you could send us your save game and we will do our best to diagnose the problem. (so that others will not suffer)…
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For those of you experiencing this problem, can you try something for me? Older versions of Sonic/Roxio DLA software tend to interfere with the copy protection schemes on certain games. 1) Please check to see if you have Roxio/Sonic DLA software on your machine. (perhaps from a DVD burning software suite) 2) Please update…
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Sonshine, Chairs need to "snap into" the chess table before they can be used. If you place chairs down first and then the table, your chairs won't snap into place, and you won't be able to use the chess table. You are better off placing the table and then the chairs. If you notice the chairs being scooted under the table a…
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Arialani, I'm sorry to hear that you are having trouble starting up the game. I'm investigating your problem but I need more information about your hardware. Would you do me a favor and go to "My Computer," right click on your DVD drive and click "Properties," and please copy down the name of your DVD drive. (ie. PLDS…
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