July 31 - Everyone ready for the Friday Highlight? It's ready for you here!
July 23 - A patch for The Sims 4 is ready for you to install it! Check the patch notes out here.
The Sims Spark'd is here! - are you ready? Discuss episode 3 here!

EA_Mai EA Staff (retired)

-> I'm no longer working on the forums and I won't be able to help you with requests/questions going forward. For anything moderation related, please, use the Flag/Report button. For anything else you needed to talk to me about, message @EA_Leeloo instead <-

About

Username
EA_Mai
Joined
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3,819
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General, EA Staff (retired)
Points
7,256
Badges
30
Posts
1,800

Activity

  • CrimsonRacer
    Hi, I would like to change my in game identity for the sims 4 to CrimsonRacer
    July 30
    • lisasc360
      lisasc360
      EA_Mai is now marked as "Retired" on her page as she has moved on to other things for EA... :)
  • Sol3mie
    Hello, Mai! I was wondering if I can get a name change Sol3mie? If taken, can you possibly add a 6 or 06 on the end or whichever is available. Thanks in advance!
    July 14
  • EA_Mai
    -> I'm no longer working on the forums and I won't be able to help you with requests/questions going forward.
    For anything moderation related, please, use the Flag/Report button.
    For anything else you needed to talk to me about, message @EA_Leeloo instead <-
    July 11
  • laazygnome
    Hello there! Sorry to be a bother but I would like to change my username to laazygnome please.
    July 10
    • EA_Mai
      EA_Mai
      Great avatar! :)
  • Rouensims
    Hi! Would you please change my user name to Rouensims? Thank you! :)
    July 10
  • aorangecakes
    hi, could you please change my forum username to aorangecakes if its not taken please? thanks in advance :)
    July 10
    • EA_Mai
      EA_Mai
      Enjoy the new name!
  • KiaraSims4Mods
    Could you please change my screen name to KiaraSims4Mods ?
    July 9
  • cherrysmilesims
    Hi, sorry to bother you. Am I able to get my username changed please so that it is no longer my real name? Anything along the lines of CherrySmile / Cherry-Smile / CherrySmile- or whatever other combination is fine. Thank you.
    July 9
    • cherrysmilesims
      cherrysmilesims
      Actually, (hopefully this isn't too late) could it be cherrysmilesims please? Thank you!
    • EA_Mai
      EA_Mai
      It's just on time, as I'm doing name changes now ;)
    • cherrysmilesims
      cherrysmilesims
      I must have read your mind haha!
  • Catticus1997
    Hi, Please could you change my username to my EA ID Catticus1997. Thank you! Stay safe x
    July 8
    • EA_Mai
      EA_Mai
      Take care Catticus1997!
  • CrystalKanon
    Hello dear EA_Mai. I would like to ask if you could please change my forum username to CrystalKanon, I would really appreciate it. Thanks in advance.
    July 1
  • trovinsky
    Hi there! Whenever you have a moment, could you please change my current forum name to "trovinsky". Please and thank you! :)
    June 30
    • EA_Mai
      EA_Mai
      Hi trovinsky!
  • Eurosim_7202
    hello
    can you change my forum name to Eurosim_7202 please? Thanks for your continued hard work
    July 11
  • ZebSims
    Hello EA_Mai. Whenever you get a chance, could you change my forum username to match my EA ID: 'ZebSims'? Thanks in advance!
    July 8
  • MagsIsAwkward
    Hello! I had two origin accounts merged and ever since then I lost access to my main forum account (@MagsIsAwkward). Do you know how to merge accounts or how I could fix it? Thanks!
    June 28
  • CAPTAIN_NXR7
    Hello EA_Mai. Whenever you get a chance, would it be possible to change my current Forum name to my EA ID: 'CAPTAIN_NXR7', please? Many thanks in advance.
    June 19
  • Silver_Pichariz
    Hi, can I change my forum name to SilverPïchariz please? Thank you legend of Sims Forums!
    June 23
    • Silver_Pichariz
      Silver_Pichariz
      Actually, can I have it done as Silver_Pichariz plz? Can you ignore the first one please and change it to this one please? Thx
    • EA_Mai
      EA_Mai
      Yup!
  • KillerDollTV
    Hey! I've changed my EA/Origin username but it hasn't reflected on here and I'm not sure how to make it?
    June 21
    • KillerDollTV
      KillerDollTV
      Anywho, if you could change it to KillerDoll if available or KillerDollTV if not that would be great :)
    • EA_Mai
      EA_Mai
      KillerDollTV was available :)
  • Juliet_PlaysTS4
    Hi there! I would like to change my username to match my other names online with EA/Origin if possible. I would like for my username to be Juliet_PlaysTS4. Thank you so kindly for your assistance! =) <3
    June 24
  • CharliTheNerd
    hi there! i dm’d you but i’m gonna post here as well, haha!
    if it’s possible, please can i have my name changed to CharliTheNerd? i changed my EA/Origin name to it and now I’d like to change my Forums name to it as well if you can! thank you so much in advance
    June 19
    • EA_Mai
      EA_Mai
      Saw here first!
  • EA_Mai
    EA_Mai changed their profile picture.
    Thumbnail
    June 20
  • EA_Mai
    I don't want to spam activity more than needed so instead of replying one by one: username changes you asked for in my profile page should be either completed or replied to by DM. :) If I missed your ask for a new name, please, bump it!

    Happy Simming!
    June 17
  • NadaAuf
    Hello! Could you please help me with changing my game-specific identity? I want to change it from LadyUnusual to NadaAuf
    Thanks very much!
    May 28
    • EA_Mai
      EA_Mai
      Hello! The 'game specific identity' that you see on your EA Account info cannot be changed. This is something that was used back with The Sims 3 but The Sims 4 uses your EA ID that you can update yourself ;)
  • beville
    Hello EA_Mai, I have a question. Last year around Oct. my computer stop working and at that time I had all the packs installed. So yesterday I finally had a chance to get my computer fixed and when I went downloaded all my packs that I bought I noticed one thing! Cats and dogs was not in the game and I don't know what happened. It says that I own it but I can't download it. Please help I was so excited about getting my computer fixed and now I'm disappointed that I'm missing pets still. Thank you for your time
    May 20
    • EA_Mai
      EA_Mai
      Hey, I hope you managed to fix this by now, but in case you are still strugglig with this, please, clear your Origin cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
      If that doesn't help, you might want to reach out to one of our advisers (https://help.ea.com) or open a thread in https://answers.ea.com/t5/Origin-Client-Web-Technical/bd-p/origin-technical-issues-en
  • ChristineRose5
    Hello, I hope you're well. Can you assist me with changing my game specific identity to ChristineRose05? Thank you for your help in advance.
    May 13
    • EA_Mai
      EA_Mai
      Hey there! All good here, I hope everything is good for you as well :)
      The 'game specific identity' that you see on your EA Account info cannot be changed. This is something that was used back with The Sims 3 but The Sims 4 uses your EA ID that you can update yourself ;)
  • mikolajuchman
    Hello Mai, is it possible to change my Game Identity to Mikolaj? If that's not available, then MikolajU. Thank you ♥
    May 12
    • EA_Mai
      EA_Mai
      Hey mikolajuchman! The 'game specific identity' that you see on your EA Account info cannot be changed. This is something that was used back in The Sims 3 but The Sims 4 uses your EA ID that you can update yourself ;)
  • Greennumberthree
    Hi EA_Mai, I got advised by Rosemow to contact you for this issue. The issue being. I want to change my email address for my account. How can I do that?
    May 11
    • EA_Mai
      EA_Mai
      Hi Greennumberthree - here's an article on our EA Help page explaining how you can update your account info: https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/#updateinfo
  • simitatia
    Hi, I'd like my Game Specific Identity for The Sims 4 on origin to be simitatia. Could you help with that please? Thank you so much!
    May 9
    • EA_Mai
      EA_Mai
      Hey simitatia - The 'game specific identity' that you see on your EA Account info page has nothing to do with The Sims 4. This is something that was used back in The Sims 3. The Sims 4 uses your EA ID ;)
  • dylansimmer
    Hello Mai, I'd like my Origin ID to change to match my Sims 4 gallery. Currently it's dylanperri and I'd like it to be dylansimmer. I seem to be unsearchable in the gallery (oh no!)
    Please let me know if you need anything further.
    May 9
    • EA_Mai
      EA_Mai
      :o Unsearchable doesn't sound good! You can find here how to change your Origin ID: https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/#updateinfo
      However, your Gallery name should always match your EA ID without you having to do anything else
  • Kayrey18
    Hi EA_Mai, I was wondering if I could request a name change. :) If you wouldn, could you change my forum/gallery name to Kayrey18 (or if that is taken KosmicKayy)... I would so appreciate it!! You are the best!
    April 30
    • EA_Mai
      EA_Mai
      Hey Kayrey18 - I changed your username here on the forums, but your Gallery name (which is the same than your EA ID) is something you would need to update yourself. Here's how: https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/#updateinfo
  • S1MSLYS1S__QARD
    Since update sims ladders and scoot bed option isn't working for my game.
    June 13
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About

Username
EA_Mai
Joined
Visits
3,819
Last Active
Roles
General, EA Staff (retired)
Points
7,256
Badges
30
Posts
1,800