Home› The Sims 3› Help Center› The Sims 3 Help & Technical Discussion
  • Categories
  • Discussions
  • Activity
  • Best Of...
    • Forum Announcement, Click Here to Read More From EA_Cade.

    Origin wont let me install base game.

    «1
    TifaeTifae Posts: 10
    in The Sims 3 Help & Technical Discussion
    I have SERIOUSLY had it up to here with this game. I love this game, it is my favorite but it had given me more problems than a 2 year old child and what the f**k. I downloaded the Create-A-Pet Demo then after that I got an error upon start up that said "error during startup please see Log" tried finding answer to that but all I could find was "reinstall your game" so I backed up all my saves (because I've spent WAY too much time on these Sims) and uninstalled EVERYTHING. Base game, WA, Ambitions, and Late Night which I just bought and haven't even played yet! I ALSO Pre ordered Pets so if I can't find a solution to this I'm going to throw a fit that none of these "Sims Techs" want to experience. I tried installing the base game in Origin and IT DOESN'T DO ANYTHING. It gives me a message where I have to allow it to start so I press yes, then it asks me what country I live in, I press United States of America then Next and then it does NOTHING!!!! It goes back to "Ready to Install" So what the heck!! I WANT TO PLAY MY GAME! THis is the THIRD time I've had to do something like this I will NOT restart my neighborhood again. This is total BS. Yeah I have CC but only from the Sims3 main website and the SimsResource which I PAID FOR. So PLEASE someone help me. I love the Sims, I have since the first Sims. PLEASE PLEASE PLEASE HELP

    Comments

    • Options
      TifaeTifae Posts: 10
      edited September 2011
      PS I am redownloading Origin so maybe that will help
    • Options
      TifaeTifae Posts: 10
      edited September 2011
      OK so I redownloaded Origin and the Sims 3 and it still wont Install.

      PLEASE OFFER SOME ADVICE!
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      I am having the same problem.
      Unstalled everything, ran a registery cleaner, remove all of ea stuff, nothing works.
    • Options
      KayleyMeghan777KayleyMeghan777 Posts: 38
      edited September 2011
      go to the Electronic Arts folder in your Documents.
      Open the Sims 3 Folder, then the DCCache folder.
      Look for a folder called missingdeps.idx. Delete it by right clicking on the name, then clicking delete.
      Your game should work now.
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      Sorry did that yesterday it does not help
      It has something to do Origin.
      I did a comlete wip of all E/A stuff on my computer.
      When I download the game from Origin it gets to ready to install, ask for the country then runs for minute and stops.
      No error code at all, it just stops.
    • Options
      TifaeTifae Posts: 10
      edited September 2011
      Yeah I have no Electronic Arts folder because I completely removed everything. There must be an answer to this somewhere.
    • Options
      bob007bob007 Posts: 10,062 Member
      edited September 2011
      You really need to use a registry tool like ccleaner.
      I do not work for EA nor do I have any association with EA. I am a gamer helping other gamers.
    • Options
      TifaeTifae Posts: 10
      edited September 2011
      I just used CCleaner. It didnt work. I also have tried reinstalling Origin, then going into Local Disc (C, Program Files (x86), Electronic Arts, The Sims(TM)3, then clicked on Sims3Setup. This guides me through the entire installation process but then when I try to play the game I get an error saying "Sims3Launcher has stopped working" then I have no choice but to close the program.
    • Options
      APengyAPengy Posts: 7
      edited September 2011
      I am having the same issue with my base game. How exactly to do you run a registry cleaner??
    • Options
      SillySelaSillySela Posts: 941 Member
      edited September 2011
      You can bypass the launcher by using TS3W.exe
    • Options
      SillySelaSillySela Posts: 941 Member
      edited September 2011
      APengy wrote:
      I am having the same issue with my base game. How exactly to do you run a registry cleaner??

      Download CCleaner and install it. Start the program up and on the left tab, click on the Registry icon. Then go to the bottom of the screen and click Scan for issues. When it's done, use the fix button in the bottom right corner. It should prompt you to backup your registry, which you might want to do just in case.
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      I used CCLEANER it does not help
      And no you can not bypast the launcher since we are download the game from Origin. I know it was a bad idea to get the game online.
      Thanks for the good idea anyway.
    • Options
      PerfectTempoPerfectTempo Posts: 10
      edited September 2011
      Can't install, either. I think EA's just having a crapload of stupid problems and need to get their crap straight.
    • Options
      Ebonyspirit51Ebonyspirit51 Posts: 26 Member
      edited September 2011
      This also happened to me. I spent 5 hours correcting the problem.

      I had to uninstall all of my games and reinstall them all.
      The problem may have been due to the switch from EA Manager to Origin. I hope you find an easier way around this. But after I kept getting that error message I tried opening the game and found I no longer had any of my downloads it was blank. If you have to uninstall, install all of your games before going into the game and at some point Origin pops up asking you to install. My game is working find again but I refuse to download the demo.
    • Options
      Kaime226Kaime226 Posts: 62 Member
      edited September 2011
      I suggest you not download it either way. Ever since I downloaded it a few days ago it caused problems for me. It wasn't until today that I found this thread and used the tip of deleting a certain file from the DCCache folder that I've actually been able to play. Here's hoping that nothing goes wrong once I begin reinstalling my EPs and SPs.
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      Bump, this is still an issue E/A
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      Still need an answer.
      Origin not working.
    • Options
      l8nytsimmerl8nytsimmer Posts: 1,528 New Member
      edited September 2011
      Have you removed the CAP demo, and all the files and data that came with it?
      That demo has messed things up for a lot of people. EA needs to remove it so that others don't end up with problems.
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      I never install CAP. and I have wipped my computer clean off all E/A, sims, and origin content. I have read and did everything E/A has suggested.
      I suspect E/A in thier last update forgot about sme sneak file they put on thier consumer computer that is causing th problem.
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      Help E/A this is your programing not working.
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      bumb install still does not work on origin.
    • Options
      DAVIAQDAVIAQ Posts: 2
      edited September 2011
      I cant get sims 3 to install eighter. Looking around the web its not just sims thats haveing issues with origin. There are tons of post from people, about other ea games not installing. So its not just us.
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      I know it is not just use. It has to be something in the install shield or what ever it is clled.
      I post the same cry for help on the Origin web site and they delete it.
    • Options
      KetlseyKetlsey Posts: 57 New Member
      edited September 2011
      Hey anyone at E/A out there
    • Options
      newrunderenewrundere Posts: 8 New Member
      edited September 2011
      origin wont let me install either, been trying for like 5 days now. kinda over this, are they even trying to fix it? :!: :evil: :twisted:
    Sign In or Register to comment.
    Return to top