I played the demo just fine, I was able to relaunch my TS3 game with no problem, but only beef is that all my EA Store contents disappeared I had to re-download it from my launcher. Dunno if someone faced the same problem
same here
I tried to re-install contents but they are still missing when I'm in the game. Wonder how I can have them back
1- All pets look like they have been is some kind of bad accident, very badly deformed. Dogs seem to look the worst though with some dogs there are ears missing, legs look broken and tails are completely detached from their body.
2- Windows, windows 7
3- n/a. This is the only sim thing I have on this pc, no sims games installed, no store or cc stuff, no mods etc.
4- As answer 3
5- As answer 3
6- English
7- As Answer 3
As for me, I had already followed Origin's suggestion that I uninstall and reinstall everything. Unfortunately, when I reinstalled, it still didn't work. Same error message, same problem. However, I then uninstalled everything again, uninstalled origin, deleted every file on my main hard drive (I have a separate hard drive that I store back ups on)and then reinstalled Origin, followed by the base game. When I got the base game installed, I was finally able to go in to the launcher and update to the most recent version. Problems solved. I hope everyone gets all this sorted out. Good luck!
I already uninstalled the pets demo, but decided to check program files to see where the demo had installed at. the only sims 3 folder with a modified date of 9/22/2011 was town life but that was because I uninstalled and reinstalled it earlier. all the others were back near the start of August, which means pets did not touch them. Where I found the pets demo folder was in the Origin Games folder. :thumbup:
1- Issue(s) you are having/noticing since installing the Demo
- can use CAP demo just fine but when I go back to my Sims3 game I have to reinstall all store content, sometimes takes a few tries for it all to install from my launcher.
- Riverview uninstalls and I cannot access save games from that unless I manage to get Riverview to reinstall.
2- Windows or MAC & which Operating System
- Vista 64 bit
3- Do you have any new Game Folders in your Game File? Documents > Electronic Arts > The Sims 3
Specifically these two: Collections and SavedOutfits or any others?
- collections and saved outfits
4- Do you have MODS?
- No.
5- What language is your Sims 3 game?
- English
6- What language is your CAP Demo?
- English
7- Are your games Digital or Physical Discs?
- Digital for base game and Late Night and CAP and physical for Ambitions
Since downlaoding the create a pet Demo i cant go on to my normal sims. it says there was a error during start up. please see the Log for more details. Help please ? :!: :evil: :?
♦ Before Installing the Demo, you can make the folder unfindable by temporarily renaming your "The Sims 3" folder, and when you're done with the demo, you can safely name it back to "The Sims 3"
♦ For those who can no longer play the Sims 3 game since installing the CAP Demo, please try Resetting your Game to Factory Settings to try and repair the game.
♦ If you lost your saved games, check How to Recover Saves for help on getting your lost games back.
This worked for me. Now I just have to get all my store stuff back on. But my CC and my mods and my games were all safe as far as I can tell.
I played the demo just fine, I was able to relaunch my TS3 game with no problem, but only beef is that all my EA Store contents disappeared I had to re-download it from my launcher. Dunno if someone faced the same problem
same here
I tried to re-install contents but they are still missing when I'm in the game. Wonder how I can have them back
♦ Before Installing the Demo, you can make the folder unfindable by temporarily renaming your "The Sims 3" folder, and when you're done with the demo, you can safely name it back to "The Sims 3"
♦ For those who can no longer play the Sims 3 game since installing the CAP Demo, please try Resetting your Game to Factory Settings to try and repair the game.
♦ If you lost your saved games, check How to Recover Saves for help on getting your lost games back.
I don't have the world caches stuff in my folder to delete. What do I do?
Hi crinrict, to be honest now you mention it I think this graphics card is not supported with sims3. I had in the the past put all the games on it upto outdoor living stuff and it ran ok without any problems but as soon as I put all my store stuff in the game the launcher kept locking up. So when the machine was formatted I didn't bother to put the game on it again. The graphics card in this machine is Intel GMA 950 and the drivers have been updated to the last ones released.
I'd like to try it out on the simming pc to see if it works properly but I don't fancy having to fix my game if it breaks, so I guess now I will have to wait until pets comes out.
Hey everyone. Spent the day chattin with Crin as well as spent some extra time trying to debug. It seems that the issues & solutions are known. Page one of this thread lists everything. There is not much else we (as a community) can do now. This falls into EA's hands to fix.
Is there anyone here who has an Amazon account and is willing to Download the Demo from there? Must be a USA and Windows (PC) to download.
This may or may not be an Origin issue as well (among the rest of faults) Worth a shot to see if because it is going through Origin, this is why The Sims 3 game is being affected. This is just another test i want to check. If anyone is willing to help, it would be appreciated.
EDITED:
Can the demo be uninstalled thru origin safely?, or does it need another type of uninstall?
Make sure the program is uninstalled from your computer also. (Installed Programs) May also want to check for any leftover folders or files in the C Drive.
Is there anyone here who has an Amazon account and is willing to Download the Demo from there? Must be a USA and Windows (PC) to download.
I'm willing!
I'll be renaming my Sims3 folder before hand, just in case...
Lord knows I don't want to go through that again. :roll:
EDIT: Okay, renamed my current Sims 3 folder and is downloading the amazon.com version of the demo. I'll let you know if the tell-tale signs are there (creates a new Sims 3 folder, with Collections and Saved Outfit folder, etc.).
I'll be renaming my Sims3 folder before hand, just in case...
Lord knows I don't want to go through that again. :roll:
If possible, can you back up everything and leave the folders in as is? This way we can see if the files get lost even without Origin.
If it does cause the same problems, at least you will have everyhting backed up. :-)
Okay, boss. I just backed up the DCCache and Library folder this morning, but I'll go ahead and make a temp back up of my current version of my folder.
I'm at 40% on the Amazon download right now. Shouldn't be long now.
Okay, boss. I just backed up the DCCache and Library folder this morning, but I'll go ahead and make a temp back up of my current version of my folder.
I'm at 40% on the Amazon download right now. Shouldn't be long now.
No problem on how long. It's Friday I have plenty of time to spare tonight. Thanks for helpin out. :-)
Comments
this brought my cc back O _o
http://forum.thesims3.com/jforum/posts/list/438122.page
< CLICK to J0in >
2- Windows, windows 7
3- n/a. This is the only sim thing I have on this pc, no sims games installed, no store or cc stuff, no mods etc.
4- As answer 3
5- As answer 3
6- English
7- As Answer 3
http://forum.thesims3.com/jforum/posts/list/437895.page
As for me, I had already followed Origin's suggestion that I uninstall and reinstall everything. Unfortunately, when I reinstalled, it still didn't work. Same error message, same problem. However, I then uninstalled everything again, uninstalled origin, deleted every file on my main hard drive (I have a separate hard drive that I store back ups on)and then reinstalled Origin, followed by the base game. When I got the base game installed, I was finally able to go in to the launcher and update to the most recent version. Problems solved. I hope everyone gets all this sorted out. Good luck!
(but it seems we found the problem)
1- Issue(s) you are having/noticing since installing the Demo
- can use CAP demo just fine but when I go back to my Sims3 game I have to reinstall all store content, sometimes takes a few tries for it all to install from my launcher.
- Riverview uninstalls and I cannot access save games from that unless I manage to get Riverview to reinstall.
2- Windows or MAC & which Operating System
- Vista 64 bit
3- Do you have any new Game Folders in your Game File? Documents > Electronic Arts > The Sims 3
Specifically these two: Collections and SavedOutfits or any others?
- collections and saved outfits
4- Do you have MODS?
- No.
5- What language is your Sims 3 game?
- English
6- What language is your CAP Demo?
- English
7- Are your games Digital or Physical Discs?
- Digital for base game and Late Night and CAP and physical for Ambitions
This worked for me. Now I just have to get all my store stuff back on. But my CC and my mods and my games were all safe as far as I can tell.
@NiNjahawkz: Thanks for that link
@LoveEvil: we need your graphic card specs and could you check if your drivers are up-to-date
@mcveighjess: That's already on the first page
@Taryn1122: Check the first page
I think we have the problems covered. To get your stuff back you will need to reinstall the downloads or load a backup of the data.
I don't think there is much left to say, the solutions are out there and I'll be updating my blog post tomorrow.
Good night everyone.
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
How to report bugs at AnswersHQ
AHQ Tutorial
This worked for me! Thank you
Anyone still having problems with store items uninstalling should try the above.
I don't have the world caches stuff in my folder to delete. What do I do?
Can the demo be uninstalled thru origin safely?, or does it need another type of uninstall?
I'd like to try it out on the simming pc to see if it works properly but I don't fancy having to fix my game if it breaks, so I guess now I will have to wait until pets comes out.
Is there anyone here who has an Amazon account and is willing to Download the Demo from there? Must be a USA and Windows (PC) to download.
This may or may not be an Origin issue as well (among the rest of faults) Worth a shot to see if because it is going through Origin, this is why The Sims 3 game is being affected. This is just another test i want to check. If anyone is willing to help, it would be appreciated.
Did you quit and uninstall the demo?
Make sure the program is uninstalled from your computer also. (Installed Programs) May also want to check for any leftover folders or files in the C Drive.
This message is to let everyone know that this thread has been forwarded to the appropriate channels at EA. Thank you for your concerns and feedback.
I'll be renaming my Sims3 folder before hand, just in case...
Lord knows I don't want to go through that again. :roll:
EDIT: Okay, renamed my current Sims 3 folder and is downloading the amazon.com version of the demo. I'll let you know if the tell-tale signs are there (creates a new Sims 3 folder, with Collections and Saved Outfit folder, etc.).
Where were you yesterday man?
You don't actually work for EA though, or yes? Not sure with the mods, but eh.
If possible, can you back up everything and leave the folders in as is? This way we can see if the files get lost even without Origin.
If it does cause the same problems, at least you will have everyhting backed up. :-)
I'm at 40% on the Amazon download right now. Shouldn't be long now.
No problem on how long. It's Friday I have plenty of time to spare tonight. Thanks for helpin out. :-)