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    Solved: I need technical help

    SnaveXsSnaveXs Posts: 4,322 Member
    edited March 2023 in The Sims 4 General Discussion
    Do anyone know why I can't log into my game? This message shouldn't be coming up.
    Screenshot-30.png
    Post edited by EA_Cade on

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      Colton147147Colton147147 Posts: 10,454 Member
      You can try restarting the client and relogging.
      Your Justine Keaton Enthusiast and the Voice of the Sims Community.
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      SnaveXsSnaveXs Posts: 4,322 Member
      Colton147147 wrote: »
      You can try restarting the client and relogging.

      I restarted my computer and relogged back in but it still won't start any of my EA Games. I was able to play earlier.
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      crocobauracrocobaura Posts: 7,385 Member
      Have you tried to shut down your computer and restart? Shut down completely for 5 minutes and then restart. You could also uninstall and re-install. Or try to system restore before you installed the new program. It might not work to start Origin back again, but then go and download the application again and re-install it fresh. If all else fails, just go on the bugs forum and report it, @EACade will probably direct you to it. I hate that they force people to switch to this new application that's not stable yet. It's a resource hog on my computer.
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      SnaveXsSnaveXs Posts: 4,322 Member
      Whew! I had to install a different game and stop it mid-way. It's a glitch in the EA app. Thank you guys. I went to the EA bug forum too. I'll let them know how I was able to fix it. I was trying to find answers elsewhere too. I found a video on youtube on how to fix it for anyone else who might experience this.

      https://www.youtube.com/watch?v=DIfpnh9MOOI
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