My Sims 4 isn't working

latasiam · November 2018

It's not frozen or laggy or anything I just can't click on anything. I have restarted my computer numerous times. I have mods but I haven't downloaded anything new in months. It was working perfectly a day ago but then it just suddenly stopped.

rosemow · November 2018

Hello
Try moving your whole mods folder to the desktop. Delete the cache files
https://sims4.crinrict.com/en/2014/09/delete-cache-files/
Then start the game and test to see if that helps the issues. If it does help, then put your mods/CC back into the newly generated mods folder in the sims 4 folder one by one or in batches and testing the game after each one to see which is the cause of the problem.

If the issues still remain, repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair

latasiam · November 2018

rosemow wrote: »

Hello
Try moving your whole mods folder to the desktop. Delete the cache files
https://sims4.crinrict.com/en/2014/09/delete-cache-files/
Then start the game and test to see if that helps the issues. If it does help, then put your mods/CC back into the newly generated mods folder in the sims 4 folder one by one or in batches and testing the game after each one to see which is the cause of the problem.

If the issues still remain, repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair

Thank you for the helpful tips,

Well, I found out the problem is only with one household( that's strange) but the other households work perfectly.

Do you have any idea as to why?

rosemow · November 2018

Try moving the household to another lot. Then test to see if the issues remain when they are on that lot. Then move them back to the original lot and see if the issues remain.

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My Sims 4 isn't working

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